63
Troubleshooting
This chapter summarises the most common
problems you could encounter with the appliance. If
you are unable to solve the problem with the
information below, visit www.philips.com/support for
a list of frequently asked questions or contact the
Consumer Care Centre in your country.
Problem
Possible cause
Solution
The shaver does
not shave as
well as it used
to.
The shaving heads are
damaged or worn.
Replace the shaving
unit (see chapter
‘Replacement’).
Long hairs obstruct the
shaving heads.
Clean the shaving
heads by following
the steps of the
extra-thorough
cleaning method (see
chapter ‘Cleaning and
maintenance’).
Specific types only: The
Jet Clean System has not
cleaned the shaver properly,
because the cleaning fluid
in the cleaning chamber is
soiled or the cleaning fluid
level is too low.
Clean the shaver
thoroughly before
you continue shaving.
If necessary, clean
and refill the cleaning
chamber (see
chapter ‘Cleaning and
maintenance’).
The shaver does
not work when I
press the on/off
button.
The rechargeable battery is
empty.
Recharge the
battery (see chapter
‘Charging’).
English
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