8
Unhook and remove the battery cover to expose the rechargeable
battery.
9
Cut the wires to separate the rechargeable battery from the inner
part.
Guarantee and support
If you need information or support, please visit
www.philips.com/
support
or read the separate worldwide guarantee leaflet.
Guarantee restrictions
Cutting units are not covered by the terms of the international guarantee
because they are subject to wear.
Troubleshooting
This chapter summarises the most common problems you could
encounter with the appliance. If you are unable to solve the problem with
the information below, visit
www.philips.com/support
for a list of
frequently asked questions or contact the Consumer Care Centre in your
country.
Problem
Possible cause
Solution
The beard comb does
not stay attached to
the handle.
You do not attach
the beard comb
correctly.
Slide the beard comb into the guiding grooves on both
sides of the handle until you hear a click.
The guiding grooves
are dirty.
Clean the appliance and the guiding grooves
thoroughly.
The comb is broken. Go to your Philips dealer or contact a Philips service
centre to purchase a new comb.
The appliance does
not work anymore.
The rechargeable
battery is empty.
Charge the appliance (see chapter ‘Charging’). Make
sure you switch off the appliance before you charge it.
During charging, the charging light on the adapter lights
up continuously. If the charging light does not light
up, check whether there is a power failure or if the
wall socket is live. If there is no power failure and the
wall socket is live but the charging light still does not
light up, take the appliance to your dealer or a Philips
service centre.
The appliance does
not work when it
is connected to the
mains.
The appliance is not
designed to work
from the mains.
Switch off the appliance and charge it for 10 hours
(see chapter ‘Charging’).
ENGLISH
9
Summary of Contents for QG3320
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