22
Philips · PPX2330 · 2340
Troubleshooting
Power Cycling
If a problem occurs that cannot be corrected with the
instructions in this user manual (see also the help
below), follow the steps given here.
1 Switch the device off using the on/off switch on the
side.
2 Wait at least ten seconds.
3 Switch the device on using the on/off switch on the
side.
4 If the problem repeats, please contact our technical
customer service or your retailer.
Problems
Solutions
The Pocket Projector cannot be switched on
•
Connect your computer or a compatible power sup-
ply to recharge the internal battery. Make sure the
Pocket Projector is switched off.
No sound from the external connected device
•
Check the cables to the external device
•
Set the volume on the external device
•
Only the original cables from the device manufac-
turer may function
Only the initial screen appears and not the image from
the external device
•
Check if the cables are connected to the right con-
nectors.
•
Please check that the external device is switched on
•
Check if the video output of the external device is
switched on.
Only the initial screen appears and not the image from
the connected computer
•
Check if the software at your computer has been
started.
Device switches to stand-by mode
•
When the device is running for a long period of time,
the surface becomes hot and a warning symbol
appears on the projection. The device switches auto-
matically to ECO mode when it gets too hot (see
also chapter Power Save, page 18).
•
When the battery does not have sufficient capacity,
the device switches to stand-by mode. Connect the
device to the power supply.
Devices changes from maximum level of brightness to
minimum level of brightness when the device is connect-
ed over USB to play videos.
•
When the environment temperature is too high, the
devices turns automatically from maximum level of
brightness to minimum level of brightness in order to
protect the high power LED.
•
Use the device with lower environment tempera-
tures.
Device can not connect with an Android device (for ex-
ample mobilephone/smartphone with Android operating
system) when connected via USB.
•
Deactivate the function “USB debugging“ in the set-
tings menu of your Android device before connect-
ing the Pocket Projector via USB; your Android
device should be recognized as USB storage device.