22
EN
10 Troubleshooting
Caution
•
Never remove the casing of this unit.
To keep the warranty valid, never try to repair
the system yourself.
If you encounter problems when using this unit,
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service. If the problem remains unsolved, go to
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When you contact Philips, ensure that your
unit is nearby and the model number and serial
number are available.
No power
•
Make sure that the AC power plug of the
product is connected properly.
•
Make sure that there is power at the AC
outlet.
•
To save power, the product switches to
standby automatically 10 minutes after
a play reaches the end and no control is
operated.
No sound or poor sound
•
Adjust the volume.
•
Check if the product is muted. If yes, press
to resume sound.
No response from the unit
•
Disconnect and reconnect the AC power
plug, then turn on the product again.
Remote control does not work
•
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select the correct source with the remote
control instead of the main unit.
•
Reduce the distance between the remote
control and the product.
•
Insert the battery with their polarities (+/–
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•
Replace the battery.
•
Aim the remote control directly at the
sensor on the front of the main unit.
No disc detected
•
Insert a disc.
•
Check if the disc is inserted upside down.
•
Wait until the moisture condensation at
the lens has cleared.
•
Replace or clean the disc.
•
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•
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device has exceeded a certain limit. This
phenomenon is not a malfunction.
•
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supported.
USB device not supported
•
The USB device is incompatible with the
product. Try another one.
Poor radio reception
•
Increase the distance between the product
and other electrical appliances.
•
Adjust the position of the antenna for
better reception.
About Bluetooth device
The audio quality is poor after connection
with a Bluetooth-enabled device.
•
The Bluetooth reception is poor. Move the
device closer to this product or remove
any obstacle between them.
Cannot connect with the device.
•
The Bluetooth function of the device is not
enabled. Refer to the user manual of the
device for how to enable the function.
•
This product is already connected with
another Bluetooth-enabled device.
Disconnect that device and then try again.
The paired device connects and disconnects
constantly.
•
The Bluetooth reception is poor. Move the
device closer to this product or remove
any obstacle between them.
•
For some devices, Bluetooth connection
may be deactivated automatically as a
power-saving feature. This does not indicate
any malfunction of this product.
Summary of Contents for NTX400X
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