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Philips neoViu D1, Quick Reference Manual, Page: 7 / 8

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Philips neoViu D1 Quick Reference Manual Download Page 7

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Technical Specifications

CPU

ARM Quad 64-bit Cortex-A53

Android OS

Android ™ 9.0 or higher

Video/Audio output

HDMI

Video format

H.265 10-bit 4K*2K@60fps, H.264 AVC/MVC 4K*2K@30fps, VP9, AVS+, MPEG1/2/4

ASP, WMV/VC-1, RealVideo8/9/10 and other video formats

Audio format

MPEG1/2/4, MP3, AAC/HE-AAC, WMA/WMA-pro, FLAC, OGG and other audio formats

Photo format

JPG, BMP, PNG and other photo formats

Network

Wi-Fi 2.4G/5.0G Hz 802.11a/b/g/n/ac

Operation temperature

0

℃

~40

℃

Power

Input: AC100-240V 50/60Hz

Output: DC 5V/1A

Power consumption

<5W

Troubleshooting

Issue

Possible reason

Solution

No display after
powered on

The power cord is not connected or the
outlet is not powered.

Connected the power plug and
ensure the voltage of the socket is
normal.

TV with images without
Voice

NeoViu D1 in MUTE state

Please press mute button to restore
volume

Volume is too low

Turn up the volume

Fail to connect the
network

Cable connect is abnormal

Please reconnect internet

Wi-Fi closed or the signal is too weak

Please restart the Wi-Fi or adjust the
position of Router

Controller failure

Remote is not paired correctly to the
NeoViu D1

Please re-pairing

Remote control is with low battery

Please change the batteries

Remote control is broken

Please send it to the local
maintenance station for checking

Summary of Contents for neoViu D1

Page 1: ...1 8 DDR1010 ...

Page 2: ...2 8 Quick Reference Guide Please read the user manual before operating the NeoViu D1 ...

Page 3: ...e or modify the NeoViu D1 Please keep the NeoViu D1 away from any heat sources to avoid damage The device should be keep in a dry and well ventilated area away from dust that may cause fire or electric shock Please promptly shut down and unplug the device power adapter if it begin emitting smoke or any unpleasant odors Please unplug the device power adapter when not in use for a long periods of ti...

Page 4: ...4 8 Hardware Structure Front Panel Back Panel Front Panel Rear Panel Left Side Panel Right Side Panel Micro USB For power supply HDMI Reset Power indicator ...

Page 5: ...te Control for 10 seconds Google Search Press the dedicated button on your remote to quickly access entertainment get answers on screen and more using your voice Note Functions of the remote control may be different for different Apps you may need to use an external mouse or keyboard to operate it HOME page Enter Confirm Back Exit Volume Standby On Off L R direction key Volume Google Search Up dow...

Page 6: ...tep2 Connection with Power Use the power adapter to connect the NeoViu D1 and TV Plug the power adapter into A C outlet If TV has a powered USB port it can also plug the micro USB cable directly into the Stick port Note Some USB ports don t provide enough continuous power You need to connect with A C power outlet directly Network Setting Enter Settings Network to turn on Wi Fi and connect an avail...

Page 7: ...ng Issue Possible reason Solution No display after powered on The power cord is not connected or the outlet is not powered Connected the power plug and ensure the voltage of the socket is normal TV with images without Voice NeoViu D1 in MUTE state Please press mute button to restore volume Volume is too low Turn up the volume Fail to connect the network Cable connect is abnormal Please reconnect i...

Page 8: ...ions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorie...

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