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9.Customer care and warranty

Proximity of Pixel Defects 
Because pixel and sub pixels defects 
of the same type that are near to one 
another may be more noticeable, 
Philips also specifies tolerances for the 
proximity of pixel defects.

Three adjacent lit sub pixels (one white 
pixel).

 Note

A red or blue bright dot must be 
more than 50 percent brighter than 
neighboring dots while a green 
bright dot is 30 percent brighter than 
neighboring dots.

Black Dot Defects 
Black dot defects appear as pixels or 
sub pixels that are always dark or 'off'. 
That is, a dark dot is a sub-pixel that 
stands out on the screen when the 
monitor displays a light pattern. These 
are the types of black dot defects.

Summary of Contents for Momentum 252M1

Page 1: ...www philips com welcome Momentum 252M1 EN User manual 1 Customer care and warranty 23 Troubleshooting FAQs 26 ...

Page 2: ... Remove the Base Assembly for VESA Mounting 10 3 Image Optimization 12 3 1 SmartImage 12 3 2 SmartContrast 14 4 Ambiglow 15 5 AMD FreeSync Premium 16 6 HDR 17 7 Technical Specifications 18 7 1 Resolution Preset Modes 21 8 Power Management 22 9 Customer care and warranty 23 9 1 Philips Flat Panel Monitors Pixel Defect Policy 23 9 2 Customer Care Warranty 26 10 Troubleshooting FAQs 27 10 1 Troublesh...

Page 3: ...vironment may result in discoloration and damage to the monitor Keep the display away from oil Oil may damage the plastic cover of the display and void the warranty Remove any object that could fall into ventilation holes or prevent proper cooling of the monitor s electronics Do not block the ventilation holes on the cabinet When positioning the monitor make sure the power plug and outlet are easi...

Page 4: ...r symp toms Maintenance To protect your monitor from possible damage do not put excessive pressure on the LCD panel When moving your monitor grasp the frame to lift do not lift the monitor by placing your hand or fingers on the LCD panel Oil based cleaning solutions may damage the plastic parts and void the warranty Unplug the monitor if you are not going to use it for an extensive period of time ...

Page 5: ...center Please refer to Service contact information listed in Regulation Service Information Manual For transportation information please refer to Technical Specifications Do not leave your monitor in a car trunk under direct sun light Note Consult a service technician if the monitor does not operate normally or you are not sure what procedure to take when the operating instructions given in this m...

Page 6: ...been omitted We have done our utmost to make the packaging easily separable into mono materials Please find out about the local regulations on how to dispose of your old monitor and packing from your sales representative Taking back Recycling Information for Customers Philips establishes technically and economically viable objectives to optimize the environmental performance of the organization s ...

Page 7: ... Monitor Contents Drivers User s Manual www philips com welcome AC DC Adapter Register your product and get support at www philips com welcome Quick Start 278E9 Momentum 252M1 HDMI DP USB A B Earphone Hang Different according to region Note Use only AC DC adapter model Philips ADPC2090 2 Install the base 1 In order to well protect this monitor and avoid scratching or damaging of the monitor keep t...

Page 8: ... to PC 1 Connect the power cord to the back of the monitor firmly 2 Turn off your computer and unplug its power cable 3 Connect the monitor signal cable to the video connector on the back of your computer 4 Plug the power cord of your computer and your monitor into a nearby outlet 5 Turn on your computer and monitor If the monitor displays an image installation is complete 4 USB hub To comply with...

Page 9: ...ollowing methods to help reduce the effects of interference Try to keep USB2 0 receivers away from USB3 2 or higher version of connection port Use a standard USB extension cable or USB hub to increase the space between your wireless receiver and the USB3 2 or higher version of connection port 2 2 Operating the monitor Description of the control buttons Press more than 3 seconds to switch display p...

Page 10: ...mi Türkçe Čeština Українська 简体中文 繁體中文 日本語 한국어 Color Temperature sRGB User Define 1 HDMI 2 0 2 HDMI 2 0 Sharpness SmartContrast Brightness Contrast SmartImage HDR SmartImage Mute Gamma Pixel Orbiting Over Scan DisplayPort Follow Video Speed Brightness Off On Off 0 100 0 100 Off 1 2 3 4 5s 10s 20s 30s 60s Native 5000K 6500K 7500K 8200K 9300K 11500K Red 0 100 Green 0 100 Blue 0 100 0 100 0 100 0 100...

Page 11: ...to the graphic cards Providing the smoothest gaming ex perience by reducing or eliminating judder tearing and stuttering Enabling Adaptive Sync from the On Screen Display menu will automatically activate the appro priate technology depending on the graphics card installed in your computer If using an AMD Radeon graphics card FreeSync will be enabled Go to www philips com support to download the la...

Page 12: ...g the angle of the monitor Grasp only the bezel 2 3 Remove the Base Assembly for VESA Mounting Before you start disassembling the monitor base please follow the instructions below to avoid any possible damage or injury 1 Extend the monitor base to its maximum height 2 Place the monitor face down on a smooth surface Pay attention not to scratch or damage the screen 3 While keeping the release butto...

Page 13: ...contact manufacturer for wall mount installation 100mm 100mm 5 0 90 Display design may differ from those illustrated Warning To avoid potential screen damage such as panel peeling ensure that the monitor does not tilt downward by more than 5 degrees Do not press the screen while adjusting the angle of the monitor Grasp only the bezel ...

Page 14: ...color saturation and sharpness of images to enhance the contents being displayed all in real time with the press of a single button How to enable SmartImage 1 Toggle to the left to launch the SmartImage on screen display 2 Toggle to the up or down to select among FPS Racing RTS Gamer1 Gamer2 LowBlue Mode SmartUniformity and Off 3 The SmartImage on screen display will remain on screen for 5 seconds...

Page 15: ...ME When this display receives HDR signal from the connected device select a picture mode that best fits your needs There are 6 modes to select HDR Game HDR Movie HDR Photo DisplayHDR 400 Personal and Off HDR Game Ideal setting to optimize for playing video games With brighter white and darker black the gaming scene is vivid and revealing more details easily spot enemies hiding in the dark corner a...

Page 16: ...larity and viewing comfort for every type of content SmartContrast dynamically controls contrast and adjusts backlighting for clear crisp bright gaming and video images or displays clear readable text for office work By reducing your monitor s power consumption you save on energy costs and extend the lifetime of your monitor How does it work When you activate SmartContrast it will analyse the cont...

Page 17: ...or maximum effect Ensure that Ambiglow is set to on mode Start a movie or play a game from your computer The monitor will react with appropriate colors creating a halo effect overall matching the image on the screen You can also manually select Bright Brighter Brightest mode or ambiglow function off mode depending on your preference which helps reduce eye fatigue under prolonged usage How to enabl...

Page 18: ...ames per second are reduced with v sync too AMD FreeSync Premium technology eliminates all of these problems by letting the GPU update the monitor the moment a new picture is ready leaving gamers with unbelievably smooth responsive tearing free games Followed by the graphic card that are compatible Operating system Windows 10 8 1 8 7 Graphic Card R9 290 300 Series R7 260 Series AMD Radeon R9 300 S...

Page 19: ... content Note Windows10 edition is required always upgrade to the most updated version Below linkage is for the further more information from mircrosoft official website https support microsoft com en au help 4040263 windows 10 hdr advanced color settings STEP 5 Note To switch off HDR function please disable from Input device and its content Inconsistent HDR settings between input device and monit...

Page 20: ...E Yes sRGB Yes LowBlue Mode Yes Ambiglow Yes 4 sides Ambiglow AMD FreeSync Premium Yes HDR VESA Certified DisplayHDR 400 Connectivity Connectors 1 x DisplayPort 1 4 2 x HDMI 2 0 HDCP 2 2 4 x USB A downstream with x2 fast charge BC 1 2 5V 1 5A 1 x USB B upstream 1 x Audio out Input Signal Separate Sync Audio in out Headphone out Convenience OSD Languages English German Spanish Greek French Italian ...

Page 21: ...p Standby mode 1 71 BTU hr 1 71 BTU hr 1 71 BTU hr Off mode 1 02 BTU hr 1 02 BTU hr 1 02 BTU hr Power LED indicator On mode White Standby Sleep mode White blinking Power Supply External 100 240V AC 50 60Hz Dimensions Product with stand WxHxD 557 x 512 x 274 mm Product without stand WxHxD 557 x 333 x 70 mm Product with packaging WxHxD 621 x 524 x 195 mm Weight Product with stand 6 69 kg Product wit...

Page 22: ...ES Packaging 100 recyclable Specific Substances 100 PVC BFR free housing Cabinet Color Black Finish Glossy Textured Note 1 This data is subject to change without notice Go to www philips com support to download the latest version of leaflet 2 SmartUniformity and Delta E information sheets are included in the box ...

Page 23: ...077 800x600 72 188 46 875 800x600 75 63 684 800x600 99 662 76 302 800x600 119 97 49 725 832x624 74 551 48 363 1024x768 60 004 56 476 1024x768 70 069 60 023 1024x768 75 029 81 577 1024x768 99 972 97 551 1024x768 119 989 63 981 1280x1024 60 02 79 975 1280x1024 75 025 67 5 1920x1080 60 137 26 1920x1080 119 98 158 4 1920x1080 144 274 519 1920x1080 239 96 Note 1 Please notice that your display works be...

Page 24: ... table shows the power consumption and signaling of this automatic power saving feature Power Management Definition VESA Mode Video H sync V sync Power Used LED Color Active ON Yes Yes 21 5 W typ 87 7 W max White Sleep Standby mode OFF No No 0 5 W typ White blink Off mode OFF 0 3 W typ OFF The following setup is used to measure power consumption on this monitor Native resolution 1920 1080 Contrast...

Page 25: ...igher quality standards for certain types or combinations of pixel defects that are more noticeable than others This policy is valid worldwide Sub pixels Pixels Pixels and Sub pixels A pixel or picture element is composed of three sub pixels in the primary colors of red green and blue Many pixels together form an image When all sub pixels of a pixel are lit the three colored sub pixels together ap...

Page 26: ...adjacent lit sub pixels one white pixel Note A red or blue bright dot must be more than 50 percent brighter than neighboring dots while a green bright dot is 30 percent brighter than neighboring dots Black Dot Defects Black dot defects appear as pixels or sub pixels that are always dark or off That is a dark dot is a sub pixel that stands out on the screen when the monitor displays a light pattern...

Page 27: ... lit subpixel 2 2 adjacent lit subpixels 1 3 adjacent lit subpixels one white pixel 0 Distance between two bright dot defects 15mm Total bright dot defects of all types 2 BLACK DOT DEFECTS ACCEPTABLE LEVEL 1 dark subpixel 3 or fewer 2 adjacent dark subpixels 2 or fewer 3 adjacent dark subpixels 0 Distance between two black dot defects 15mm Total black dot defects of all types 3 or fewer TOTAL DOT ...

Page 28: ...pair and return service however the user will be responsible for all costs accrued If the Certified Service Partner cannot perform the required repairs under the offered extended warranty package we will find alternative solutions for you if possible up to the extended warranty period you have purchased Please contact our Philips Customer Service Representative or local contact center by Consumer ...

Page 29: ...ible signs of smoke or sparks Do not perform any troubleshooting steps Disconnect the monitor from mains power source immediately for safety Contact with Philips customer service representative immediately Imaging Problems Image vibrates on the screen Check that the signal cable is properly securely connected to the graphics board or PC Image appears blurred indistinct or too dark Adjust the contr...

Page 30: ...ntrol to adjust the volume 10 2 General FAQs Q1 When I install my monitor what should I do if the screen shows Cannot display this video mode Ans Recommended resolution for this monitor 1920 1080 Unplug all cables then connect your PC to the monitor that you used previously In the Windows Start Menu select Settings Control Panel In the Control Panel Window select the Display icon Inside the Displa...

Page 31: ...ing procedures Press button to show the OSD On Screen Display menu Press button to select the option Color then press button to enter color setting there are three settings as below 1 Color Temperature The seven settings are Native 5000K 6500K 7500K 8200K 9300K and 11500K With settings in the 5000K range the panel appears warm with a red white color tone while a 11500K temperature yields cool blue...

Page 32: ...dic screen refresh application if your monitor will display unchanging static content Warning Failure to activate a screen saver or a periodic screen refresh application may result in severe burn in or after image or ghost image symptoms that will not disappear and cannot be repaired The damage mentioned above is not covered under your warranty Q11 Why is my Display not showing sharp text and is d...

Page 33: ... responsibility of Top Victory Investments Ltd and Top Victory Investments Ltd is the warrantor in relation to this product Philips and the Philips Shield Emblem are regis tered trademarks of Koninklijke Philips N V and are used under license Specifications are subject to change without notice Version 252M1RPE1T ...

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