Philips ID9370 User Manual Download Page 20

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Troubleshooting

Troubleshooting of the phone

Please refer to the following website for more information on Philips web support:

www.philips.com/support

Problem

Causes

Solution

The

icon is not

blinking when the handset

is placed on the base

• Bad battery contact
• Dirty contact

• Battery is full

•

Move the handset

slightly

• Clean the battery con-

tact with a cloth moist-

ened with alcohol

• No need to charge

No dialling tone

• No power

• Batteries are empty

• You are too far from

the base station

• Wrong line cable
• Line adaptor (when

needed) is not con-

nected to the line cord

• Check the connec-

tions. Reset the phone:

unplug and plug back in

the mains

• Charge the batteries for

at least 24 hours

• Move closer to the

base station

• Use the line cable pro-

vided

• Connect the line adap-

tor (when needed) to

the line cord

Poor audio quality

• You are too far from

the base station

• The base station is too

close to electrical

appliances, reinforced

concrete walls or metal

doorframes

• Move closer to the

base station

• Move the base station

at least one metre away

from any electrical

appliances

The

icon is blinking

• Handset is not regis-

tered to the base sta-

tion

• You are too far from

the base station

• Register the handset to

the base station

• Move closer to the

base station

ID9370_IFU_EN_US.book Page 25 Tuesday, February 13, 2007 12:48 PM

Summary of Contents for ID9370

Page 1: ...ID9370_IFU_EN_US book Page 6 Tuesday February 13 2007 12 48 PM ...

Page 2: ...D9370 9 Install battery 10 Language 10 Registration 11 What s in the box 12 Your ID9370 12 Overview of the handset 14 Install 15 Call 17 Personal Settings 22 Advanced Settings 23 Games 25 Troubleshooting 27 Information 29 Index Contents ID9370_IFU_EN_US book Page 7 Tuesday February 13 2007 12 48 PM ...

Page 3: ...ed by heating equipment or direct sunlight Do not drop your phone or allow objects to fall on your phone Do not use any cleaning agents containing alcohol ammonia benzene or abrasives as these may harm the set Active mobile phones in the vicinity may cause interference About operating and storage temperatures Operate in a place where temperature is always between 0 and 35º C 32 to 95º F Store in a...

Page 4: ...Use the coin or screwdriver to unlock the battery cover 2 Place the batteries as indicated and replace the cover 3 Lock the battery cover screw charger contact plate Bottom View Unlock anticlockwise charger contact plate screw Lock clockwise Bottom View Please use a coin or screwdriver that is the right shape and size for the screw that is used Otherwise you may damage the screw when tightening it...

Page 5: ...ed to the base unit before you can use them Up to 6 handsets can be registered to one base station Register your ID937 After charging it for a few minutes the word WELCOME appears on a blue screen Next the idle screen appears Follow these steps to register your handset 1 In idle mode the message Press Base page key for 3 secs Press and hold m will be prompted on the screen Follow the screen instru...

Page 6: ... the box The following accessories are included Power supply for base station User Guide Warranty card Handset 2 AAA rechargeable NiMH batteries Splitter ID9370_IFU_EN_US book Page 11 Tuesday February 13 2007 12 48 PM ...

Page 7: ...ad lock key Format key Up Down Navigation keys Earpiece Right Soft key Hang up key Alphanumeric keypad Case key Pause key Intercom key Loudspeaker key Event LED top of the handset Left Soft key Microphone ID9370_IFU_EN_US book Page 12 Tuesday February 13 2007 12 48 PM ...

Page 8: ...book from stand by mode Scroll down a menu list or go to the next phonebook or call log record Decrease earpiece volume during a call Go to the next character in editing mode c Initiate an internal call in idle mode Short press to initiate an internal call during a call or switch call between an internal and external call Long press to initiate a conference call with an external call and another i...

Page 9: ...ery level is shown at the top left of the handset screen When the battery level becomes low an empty battery icon is displayed on the screen If the battery level becomes exceedingly low the phone automatically switches off and any function in progress will not be saved Out of range warning The indoor and outdoor range of the phone is up to 50 metres and 300 metres respectively When the handset mov...

Page 10: ...g the call make a long press on c key to put the external call on hold the caller can no longer hear you 2 Intercom is established immediately if there are only 2 registered handsets If there are more than 2 registered handsets the handset numbers which are available for intercom will be displayed Scroll to All Handsets and press mSELECT to call all the handsets or scroll to the specific handset y...

Page 11: ...l Handsets and press mSELECT to call all the handsets or scroll to the specific handset you want to call and press mSELECT The called handset rings 3 Press r key on the called handset to answer the internal call where both internal call ers can talk 4 Press and hold c for 2 seconds on the first handset to start the three party conference whereby Conference is displayed on the screen TIP If Confere...

Page 12: ...To set Ring Melody 1 Press mMENU scroll to Personal Set and press mSELECT press mSELECT to enter Handset Tones scroll to Ring Melody and press mSELECT 2 Scroll to your desired melody to play the melody 3 Press mSELECT to set the ring melody A validation tone is emitted and the screen returns to previous menu Personal Set Handset Tones Wallpaper Contrast Handset Name Language Babysit Mode Backlight...

Page 13: ...ss mSELECT to enter Handset Tones scroll to Group Melody and press mSELECT 2 Scroll to the group for which you wish to set melody and press mSELECT 3 Scroll to the desired melody to play the melody 4 Press mSELECT to set the group melody A validation tone is emitted and the screen returns to previous menu Key Beep A single beep is emitted when a key is pressed You can enable or disable the key bee...

Page 14: ...een returns to previous menu Contrast level There are 3 contrast level options Level 1 Level 2 or Level 3 The default contrast level is Level 2 To set contrast level 1 Press mMENU scroll to Personal Set and press mSELECT scroll to Con trast and press mSELECT 2 Scroll to your desired contrast level Level 1 Level 2 or Level 3 and press mSE LECT to confirm A validation tone is emitted and the screen ...

Page 15: ...monitored room Place the handset which is in Babysit mode e g handset 1 in the room to be monitored If this handset detects a sound level greater than a certain threshold it will automatically initiate an internal call to the selected handset e g handset 2 To activate Babysit mode 1 Press mMENU scroll to Personal Set and press mSELECT scroll to Babysit mode and press mSELECT 2 Scroll through the l...

Page 16: ...s mSELECT to confirm A validation tone is emitted Theme Colour To set theme colour 1 Press mMENU scroll to Personal Set and press mSELECT scroll to Theme Colour and press mSELECT 2 Scroll to Theme Colour 1 Theme Colour 2 or Theme Colour 3 and press mSE LECT to confirm A validation tone is emitted Backlight is activated when there is an incoming call new message etc The default backlight time is 20...

Page 17: ...to confirm 3 Select in the list of handsets displayed the handset that you wish to unregister A validation tone is emitted to indicate successful unregistration and the screen shows Unregistered Advanced Set Registration Unregistration If no action is taken on the handset within 15 seconds the unregistration procedure will be aborted and the handset returns to stand by mode ID9370_IFU_EN_US book P...

Page 18: ...e game press Puzzle This is a picture game where you have to move around small pieces of jumbled up pictures and put them together in order to form a complete picture To start the game 1 Press mMENU scroll to Games and press mSELECT scroll to Puzzle and press mSELECT 2 An instruction screen is displayed 3 Press mSELECT to start the game 4 To exit from the game press Games Memory Puzzle Tetris Pres...

Page 19: ...el the more you will score To start the game 1 Press mMENU scroll to Games and press mSELECT scroll to Tetris and press mSELECT 2 An instruction screen is displayed 3 Press mSELECT to start the game 4 To exit from the game press Press 2 4 6 8 keys to rotate move left move right move down respectively ID9370_IFU_EN_US book Page 24 Tuesday February 13 2007 12 48 PM ...

Page 20: ...e line cord Check the connec tions Reset the phone unplug and plug back in the mains Charge the batteries for at least 24 hours Move closer to the base station Use the line cable pro vided Connect the line adap tor when needed to the line cord Poor audio quality You are too far from the base station The base station is too close to electrical appliances reinforced concrete walls or metal doorframe...

Page 21: ...ace back the handset batteries Unregister a handset so as to register the new handset Wait until it is available Noise interference on your radio or television Your base station or mains power pack are too close to electrical appliances Move the power pack or base station as far away as possible Caller Line Identification CLI service does not work The service is not activated Check your subscripti...

Page 22: ...es that the ID9370x is in compliance with the essential requirements and other relevant provisions of Directive 1999 5 EC Important Information NOTICE This product meets the applicable Industry Canada technical specifications The equipment must be installed using an acceptable method of connection The customer should be aware that compliance with the above conditions may not prevent degradation of...

Page 23: ...teries into the trash or municipal waste which may be illegal in your area Philips s participation in RBRC makes it easy for you to drop off the spent battery at local retailers participating in the RBRC program or at authorized Philips product service centers Please call 1 800 8 BATTERY for information on Ni MH battery recycling and disposal bans restrictions in your area Philips s involvement in...

Page 24: ...et keys 13 I Install battery 14 Intercom 15 K Key Beep 18 L Language 10 Low battery warning 14 M Memory 23 N Noise interference 26 O Out of range 14 Overview of the handset 12 P Personalise 17 R Recall Time 22 Recycle your batteries 28 Registration 10 Ring Melody 17 Ring Volume 17 T Tetris 23 Theme Colour 21 Transfer an external call 15 U Unregister 22 W Wallpaper 19 ID9370_IFU_EN_US book Page 29 ...

Page 25: ...5 1 15 ΠΜ Specifications are subject to change without notice Trademarks are the property of Koninklijke Philips Electronics N V or their respective owners 2006 Koninklijke Philips Electronics N V All rights reserved www philips com 3111 285 37761 ...

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