Philips HR2200/80, Service Manual, Page: 15 / 15

Trouble shooting
15
Problem Cause Solution
The appliance
doesn’t
work
There is connection problem
Check if the small plug is inserted in the
appliance properly and if mains plug is
inserted in the wall socket properly. Remove
the plugs and reinsert them.
The motor unit does not fit
onto the jug properly
because there are too many
ingredients in the jug.
Remove some of the ingredients and make
sure not to fill the jug beyond the MAX
indication.
Motor unit problem
Please contact with local service center or
call center
The light of selected
mode doesn’t go on
There is connection problem
Check if the small plug is inserted in the
appliance properly and if mains plug is
inserted in the wall socket properly. Remove
the plugs and reinsert them.
During making process,
power had been cut off. Please follow the proper steps to make
soup.
The motor unit does not fit
onto the jug properly
Make sure motor unit connector and the jug
connector are aligned before you lower the
motor unit into the jug.
You have exceeded the
MAX indication in the jug.
Remove some of the ingredients and make
sure the ingredients are spread evenly over
the bottom of the jug.
The light of selected
program is on, but the
appliance doesn’t work
You have not pressed start
button.
Press the start button.
You have exceeded the
MAX indication in the jug.
Remove some of the ingredients and make
sure the ingredients are spread evenly over
the bottom of the jug.
The ingredients have
not blended well
You have exceeded the MAX
indication in the jug
Remove some of the ingredients and make
sure the ingredients are spread evenly over
the bottom of the jug.
The appliance
overflows
You have selected wrong
program
Select correct program according to recipe
You have exceeded the MAX
indication in the jug
Remove some of the ingredients and make
sure the ingredients are spread evenly over
the bottom of the jug.
The overflow sensor is dirty
The overflow sensor prevents the appliance
from overflowing. Clean the overflow sensor.
The food is burnt
You have selected wrong
program
Select correct program according to recipe
You did not add enough
water or other liquid Make sure the liquid level is above the MIN
and below the MAX indication.
You have heated up milk
The soup maker is not suitable for heating
up milk.
This chapter summarises the most common problems you could encounter with the appliance. If
you are unable to solve the problem with the information below, visit
www.philips.com/support
for a list of frequently asked questions or contact the Consumer Care Centre in your country.