If there is no Customer Care Centre in your
country, turn to your local Philips dealer or
contact the Service Department of Philips
Domestic Appliances and Personal Care BV.
Troubleshooting
1
Reduced shaving performance
B
Cause 1: the shaving heads are dirty.
B
The shaver has not been cleaned well enough or
has not been cleaned for a long time.
◗
Clean the shaver thoroughly before you
continue shaving. See chapter 'Cleaning and
maintenance'.
B
Cause 2: long hairs are obstructing the shaving
heads.
◗
Clean the cutters and guards with the brush
supplied. See chapter 'Cleaning and
maintenance', section 'Every two months:
shaving heads'.
B
Cause 3: the shaving heads are damaged or worn.
◗
Replace the shaving heads. See chapter
'Replacement'.
2
The shaver does not work when the on/off
slide is pushed to position I.
B
Cause 1: the battery is empty.
ENGLISH
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Summary of Contents for HQ6842
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