Philips HearLink miniBTE T R Instructions For Use Manual Download Page 1

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Hear

Link

Behind-the-Ear

Hearing Aids
miniBTE T

miniBTE T R

Instructions for Use

Summary of Contents for HearLink miniBTE T R

Page 1: ...HearLink Behind the Ear Hearing Aids miniBTE T miniBTE T R Instructions for Use ...

Page 2: ...MNB T FW 1 3 HearLink 9030 MNB T R GTIN 05714464052462 HEB9034 HearLink 7030 MNB T R GTIN 05714464052479 HEB7034 HearLink 5030 MNB T R GTIN 05714464052486 HEB5034 HearLink 9030 MNB T GTIN 05714464052462 HEB9033 HearLink 7030 MNB T GTIN 05714464052479 HEB7033 HearLink 5030 MNB T GTIN 05714464052486 HEB5033 ...

Page 3: ...FW 1 3 HearLink 3030 MNB T R GTIN 05714464052493 HEB3034 HearLink 2030 MNB T R GTIN 05714464052509 HEB2034 HearLink 3030 MNB T GTIN 05714464052493 HEB3033 HearLink 2030 MNB T GTIN 05714464052509 HEB2033 ...

Page 4: ...eet your needs If you have additional questions contact your hearing care professional A hearing care professional hearing aid professional audiologist ENT ear nose and throat doctor and hearing aid dispenser is a person who is appropriately educated and has proven competency in professionally assessing hearing selecting fitting and delivering hearing instruments and rehabilitation care to persons...

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Page 6: ...on Intended user Person with hearing loss using a hearing aid and their caregivers Hearing care professional responsible for adjusting the hearing aid Intended user group Infants children and adults Use environment Indoor and outdoor Contraindications Users of active implants must pay special attention when using the hearing aid For more information read the Warnings section Clinical benefits The ...

Page 7: ...ing care professional responsible for adjusting the hearing aid Intended user group Adults and children older than 36 months Use environment Indoor and outdoor Contraindications Not suitable for infants below 36 months Users of active implants must pay special attention when using the hear ing aid For more information read the Warnings section Clinical benefits The hearing aid is designed to provi...

Page 8: ...IMPORTANT NOTICE The hearing aid amplification is uniquely adjusted and optimised to your personal hearing capabilities during the hearing aid fitting performed by your hearing care professional ...

Page 9: ...entify left and right hearing aids 18 Turn hearing aids ON OFF 20 Low battery indication 23 How to replace the battery size 312 24 Daily Use Put on the hearing aid with sound hook 26 Put on hearing aid with thin tube 27 Cleaning 28 Clean the hearing aid 29 Clean the thin tube 30 Clean customised earpieces 31 Replace standard earpieces 34 ...

Page 10: ... mode 40 Mute your hearing aids 41 Use your hearing aids with iPhone iPad and iPod 42 Use your hearing aids with Android devices 43 Pairing and compatibility 44 Wireless accessories and other options 45 Warnings General Warnings 48 More info Troubleshooting 54 Find Product Information 58 Water and dust resistant IP68 60 ...

Page 11: ...Conditions of use 61 Conditions of use 62 Technical information 63 Warranty 69 Your individual hearing aid settings 70 Sound and LED light indicators 71 ...

Page 12: ...arnings More info Your hearing aid and earpiece There are two different attachments and several different earpieces available for the hearing aid Mould Tube Sound hook With sound hook and mould earpiece With thin tube Ear grip optional Thin tube ...

Page 13: ...tandard earpieces Power dome Grip Tip Available in small and large left and right with or without vent Bass dome double vent The thin tube uses one of the following earpieces Micro mould VarioTherm micro mould VarioTherm is a registered trademark of Dreve OpenBass dome 6 mm 5 mm 8 mm 10 mm 12 mm Dome sizes ...

Page 14: ... battery status Push button Change volume and programs Nail grip MNB T only Open the battery drawer Battery drawer MNB T only Contains the battery and functions as an on off switch Sound hook Tube Brings sound into the ear Mould Holds the hearing aid in place Sound out Microphone openings Sound in Rechargeable battery MNB T R only ...

Page 15: ...only Contains the battery and functions as an on off switch With thin tube What it is and does Thin tube Brings sound into the ear Rechargeable battery MNB T R only LED Program volume and battery status Push button Change volume and programs Microphone openings Sound in ...

Page 16: ...d hearing aids If your hearing aid s battery is completely drained the normal charging time is 3 5 hours 1 hour 0 5 hour Fully charged 40 charged 20 charged When the battery is fully charged the charging process stops automatically Charging time may vary depending on the remaining capacity of the battery and between the left right hearing aid For instructions on how to use your charger see the cha...

Page 17: ...ectivity devices can influence this performance Rechargeable battery MNB T R only If your rechargeable hearing aids do not perform for a full day contact your hearing care professional If your hearing aids run out of battery ensure you recharge them by placing them in the charger Be aware that restarting the hearing aids does not give you more usage time ...

Page 18: ...tinguish between the left and the right hearing aid as they may be programmed differently MNB T R only You can find left right colour indicators on the hearing aid itself Indicators can also be found on Micro moulds and moulds optional A BLUE indicator marks the LEFT hearing aid A RED indicator marks the RIGHT hearing aid ...

Page 19: ...You can find left right colour indicators in the battery drawer Indicators can also be found on Micro moulds and moulds optional A RED indicator marks the RIGHT hearing aid A BLUE indicator marks the LEFT hearing aid ...

Page 20: ...blinks GREEN twice confirming that it is ready for use Depending on your hearing aid settings you may also hear a start up jingle Your hearing aids automatically turn OFF and start charging when placed in the charger The hearing aid LED light turns ORANGE IMPORTANT NOTICE If applicable ensure that your charger is powered or that the charger s built in battery is charged when the hearing aid is sea...

Page 21: ...Release the push button and wait until the hearing aid LED light blinks GREEN twice The hearing aid is now turned ON To turn OFF Press and hold the push button for approximately three seconds until the hearing aid LED light turns ORANGE The hearing aid plays four descending tones Release the push button and the hearing aid is turned OFF For information regarding tones see the Sound and LED light i...

Page 22: ...ve battery life make sure your hearing aid is switched off when you are not wearing it If you wish to return to the standard settings of the hearing aid simply open and close the battery drawer quick reset LED light Three green blinks indicate that the hearing aid is turned on Turn ON Close the battery drawer with the battery in place Turn OFF Open the battery drawer ...

Page 23: ...urs before the hearing aid runs out of battery At this point you may continue to stream audio for approximately one hour MNB T When the battery is running low you hear three alternate beeps This gives you approximately 15 minutes before the hearing aid runs out of battery At this point Bluetooth connectivity is turned OFF Three alternate beeps The battery is running low Four descending tones The b...

Page 24: ... Insert Fully open the battery drawer Remove the battery Remove the sticky label from the side of the new battery Tip Wait 2 minutes so that the battery can draw air to ensure optimal functioning Insert the new battery into the battery drawer Insert it from above NOT from the side Make sure the side is facing up 1 Remove ...

Page 25: ...play a jingle through the earpiece Hold the earpiece close to your ear to hear the jingle The MultiTool can be used to change the battery Use the magnetic end to remove and insert batteries The MultiTool is provided by your hearing care professional 4 Close Tip ...

Page 26: ...age if you have a hearing aid with a sound hook and mould The mould is customised for you and fits your ear shape The moulds are unique for the left or the right ear Gently pull your ear outwards and press the mould in the direction of the ear canal twisting it slightly Place the hearing aid behind your ear Step 1 Step 2 ...

Page 27: ...arpiece Use only parts designed for your hearing aid Hold the bend of the tube between your thumb and index finger The earpiece should point towards the ear canal opening Gently push the earpiece into your ear canal until the thin tube sits close to your head If the thin tube has an ear grip place it in the ear so it follows the contour of the ear Step 1 Step 2 Step 3 Ear grip optional ...

Page 28: ... MultiTool has a built in magnet Keep the MultiTool at least 30 centimetres 1 foot away from credit cards and other magnetically sensitive devices Cleaning The MultiTool contains a brush and wire loop for cleaning and removing earwax If you need a new MultiTool please contact your hearing care professional ...

Page 29: ... to carefully brush debris away from the openings Carefully brush the surface around the opening Make sure that no parts of the MultiTool are squeezed into the microphone openings by force This may destroy the hearing aid IMPORTANT NOTICE To clean the hearing aids use a soft dry cloth The hearing aids must never be washed or immersed in water or other liquids Microphone openings ...

Page 30: ...eaned to keep it clear of moisture and wax If not cleaned it may become blocked with wax which stops sound from coming out Pull the thin tube out of the hearing aid and remove the earpiece Push the cleaning tool all the way through the thin tube Reconnect the thin tube to the hearing aid Step 1 Step 2 Step 3 ...

Page 31: ...the sound is not normal or contact your hearing care professional Clean the vent by pressing the brush through the hole twisting it slightly Vent IMPORTANT NOTICE Ensure you always use the same type of wax filter as was originally supplied with the hearing aids If you are in doubt about the use or replacement of wax filters contact your hearing care professional VarioTherm Micro mould does not hav...

Page 32: ... mould should be cleaned regularly Use a soft cloth to clean its surface Use the MultiTool wire loop to clean the opening Replace the tube The tubing between the mould and the hearing aid should be replaced if it becomes yellow or stiff Consult your hearing care professional about this ...

Page 33: ...is connecting them from the hearing aid Disconnect the tube and mould from the hook Hold the hook firmly when pulling it off the tube Other wise the hearing aid may be damaged Wash the mould and tube using mild soap Rinse and dry completely before reconnecting to the hearing aid Step 1 Step 2 Step 3 ...

Page 34: ...If the earpiece is filled with wax replace it with a new one Grip Tips should be replaced at least once a month Hold on to the end of the thin tube and then pull off the earpiece Insert the thin tube exactly into the middle of the earpiece to obtain a secure attachment Push firmly to ensure that the earpiece is fastened securely Step 1 Step 2 Step 3 ...

Page 35: ...35 IMPORTANT NOTICE If the earpiece is not on the tube when removed from the ear the earpiece may still be in the ear canal For further instructions consult your hearing care professional ...

Page 36: ... replacement of wax filters contact your hearing care professional New filter Replace ProWax filter 2 Remove 3 Insert Remove the tool from the shell The tool has two pins One empty for removal and one with the new wax filter Push the empty pin into the wax filter in the earpiece Pull out the wax filter Insert the new wax filter using the other pin Remove the tool and throw it out 1 Tool New filter...

Page 37: ... to four tones when you change program depending on the program See the Sound and LED indicators section Press the push button to switch between programs If you have two hearing aids the RIGHT hearing aid switches one program forward for example program 1 to 2 and the LEFT hearing aid switches one program backward for example from program 4 to 3 ...

Page 38: ... volume The push button allows you to adjust the volume When you increase or decrease the volume you will hear a click MAXIMUM START UP VOLUME MINIMUM A short press on the RIGHT hearing aid increases the volume A short press on the LEFT hearing aid decreases the volume ...

Page 39: ...Before you put away or store your hearing aids for a prolonged period of time more than 14 days ensure you first fully charge them and then turn them OFF This way the battery can be charged again Note To protect the rechargeable battery it is necessary that you fully charge the hearing aid every six months If a stored hearing aid is not charged within a six month period the rechargeable battery mu...

Page 40: ... one hearing aid activates Flight mode on both hearing aids For more information about sounds and lights see the Sound and LED light indicators section LED light The LED will flash green orange orange a few times This confirms that flight mode is activated To activate and deactivate Press the push button for at least seven seconds A jingle confirms your action Opening and closing the battery drawe...

Page 41: ...mute your hearing aids You can unmute your hearing aids by using one of the optional devices app or by applying a short press to the push button on the hearing aids MNB T only You can also mute your hearing aids by pressing the push button for four seconds IMPORTANT NOTICE Do not use the mute function as an OFF button as the hearing aids are still using battery power in this mode ...

Page 42: ...act your hearing care professional Use of the Made for Apple badge means that an accessory has been designed to connect specifically to the Apple products identified in the badge and has been certified by the developer to meet Apple performance standards Apple is not responsible for the operation of this device or its compliance with safety and regulatory standards Please note that use of this Acc...

Page 43: ...io Streaming for Hearing Aids ASHA and allows for direct streaming from selected Android devices HearLink app can be used to control your hearing aids from your mobile device For assistance in using your hearing aids with Android devices contact your hearing care professional ...

Page 44: ...patibility For instructions on how to pair your hearing aids with iPhone iPad iPod touch or Android devices visit hearingsolutions philips com support how to faq For a list of compatible iPhone iPad iPod touch and Android devices visit hearingsolutions philips com compatibility ...

Page 45: ... hear and communicate better in everyday situations AudioClip A device that can be used as remote microphone and hands free headset when paired to your mobile phone TV Adapter A device that streams sound from a TV or electronic audio device to your hearing aids Remote Control A device that lets you change program adjust volume or mute your hearing aids ...

Page 46: ...res Telecoil Telecoil can help you hear better when using a phone with a built in loop or when in buildings with teleloop systems such as theatres places of worship or lecture rooms This symbol is shown wherever a teleloop has been installed Apple the Apple logo iPhone iPad and iPod touch are trademarks of Apple Inc registered in the U S and other countries App Store is a service mark of Apple Inc...

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Page 48: ...eed to be supplemented by auditory training and instruction in lipreading Furthermore note that in most cases infrequent use of hearing aids does not permit a user to attain full benefit from it Only charge the hearing aids with a designated charger Other chargers risk destroying the hearing aids and batteries Usage of hearing aids Hearing aids should only be used as directed and adjusted by your ...

Page 49: ...e environments Therefore do not use the hearing aid in environments with danger of explosions e g mines oxygen rich environments or areas where flammable anaesthetics are handled Fatality hazards and risk of swallowing lithium ion batteries or placing them in the ear or nose MNB T R only Never swallow lithium ion batteries nor place them in the ear or the nose as this may lead to serious injury or...

Page 50: ...or For further handling instructions of your hearing instrument consult your hearing care professional The safety of recharging batteries using a USB connector is determined by the external signal source When connected to external equipment plugged into a power socket this equipment must comply with IEC 62368 1 or equivalent safety standards Dysfunction Be aware of the possibility that your hearin...

Page 51: ...ines recommended by the manufacturers of implantable defibrillators and pacemakers regarding their use with magnets Cochlear implants If you are using a cochlear implant CI on one ear and a hearing aid on the other ear make sure to always keep your CI at least at a 1 centimetre 0 4 inches distance from your hearing aid The magnetic field from CI sound processors coils and magnets may permanently d...

Page 52: ...r other side effects If these conditions occur seek consultation with a physician Use on aircraft Your hearing aids have Bluetooth wireless technology On board an aircraft the hearing aids must be put into Flight mode to deactivate Bluetooth unless Bluetooth is permitted by the flight personnel Connection to external equipment The safety of the hearing aids when connected to external equipment wit...

Page 53: ...rference may occur in the vicinity of equipment with the symbol to the left Portable and mobile RF radio frequency communications equipment can affect the performance of your hearing aids If your hearing aids are affected by electromagnetic interference move away from the source to reduce the interference Detached earpiece in ear canal If the earpiece is not on the tube when removed from the ear t...

Page 54: ... mould Hearing aid microphone muted Intermittent or reduced sound Clogged sound outlet Moisture Squealing noise Hearing aid earpiece inserted incorrectly Earwax accumulated in ear canal Ear has grown Beeping If your hearing aid plays 8 beeps 4 times consecutively your hearing aid needs a microphone service check Pairing issue with smartphone Bluetooth connection failed Only one hearing aid paired ...

Page 55: ...e battery with a dry cloth MNB T only Re insert the earpiece Have ear canal examined by your doctor Contact your hearing care professional Contact your hearing care professional 1 Unpair your hearing aid 2 On your phone turn Bluetooth OFF and ON again 3 Open and close battery drawer on hearing aid MNB T only or Turn the hearing aid OFF and then turn it back ON MNB T R only 4 Pair your hearing aid ...

Page 56: ...d Charging is incomplete The charger has stopped charging to protect the battery The hearing aid is incorrectly seated in the charger The hearing aid LED light blinks GREEN when the hearing aid is placed in the charger Hearing aid has not been in use for a prolonged period of time The hearing aid LED light blinks ORANGE when the hearing aid is placed in the charger System error Troubleshooting MNB...

Page 57: ...er This completes the charging within approximately 15 minutes Check the charging ports for foreign objects Depending on how depleted the battery in the hearing aid is the hearing aid automatically resumes normal charging mode after a timeframe of up to 10 minutes Ensure you leave the hearing aids in the charger during this process Contact your hearing care professional Note If none of the above s...

Page 58: ...open the push button you need to use either the MultiTool that came with your hearing aids or another suitably pointed tool Insert tool into hole at the bottom of the push button Press the tool into the hole and pull back to open the button door Ensure you hold the MultiTool as illustrated to avoid damaging it Hold the instrument upside down to read the information Insert tool Open push button Rea...

Page 59: ...en the push button is closed correctly Close push button IMPORTANT NOTICE Your hearing care professional can also provide you with the serial number marked on your hearing aids Use an appropriate tool to open the push button to avoid damaging your hearing aids ...

Page 60: ...MNB T only Should your hearing aid come into contact with water and stop working please follow these guidelines 1 Gently wipe off any water 2 Open the battery drawer remove the battery and gently wipe off any water in the battery drawer 3 Let the hearing aid dry with the battery drawer left open for approximately 30 minutes 4 Insert a new battery IMPORTANT NOTICE Do not wear your hearing aid while...

Page 61: ...e conditions Temperature and humidity shall not exceed the below limits for extended periods during transportation and storage Transportation Temperature 25 C to 60 C 13 F to 140 F Humidity 5 to 93 relative humidity noncondensing Atmospheric pressure 700 hPa to 1060 hPa Storage Temperature 25 C to 60 C 13 F to 140 F Humidity 5 to 93 relative humidity noncondensing Atmospheric pressure 700 hPa to 1...

Page 62: ...pressure 700 hPa to 1060 hPa Transportation and storage conditions Temperature and humidity shall not exceed the below lim its for extended periods during transportation and storage Transportation Temperature 20 C to 60 C 4 F to 140 F Humidity 5 to 93 relative humidity non condensing Atmospheric pressure 700 hPa to 1060 hPa Storage Temperature 20 C to 30 C 4 F to 86 F Humidity 5 to 93 relative hum...

Page 63: ...using Bluetooth Low Energy technology and a proprietary short range radio technology both operating at ISM band 2 4 GHz The radio transmitter is weak and always below 9 mW equal to 9 6 dBm in total radiated power Only use your hearing aids in areas where wireless transmission is permitted The hearing aids comply with international standards concerning radio transmitters electromagnetic com patibil...

Page 64: ...r relevant provisions of Directive 2014 53 EU This medical device complies with Medical Device Regulation EU 2017 745 Declaration of Conformity is available at the headquarters SBO Hearing A S Kongebakken 9 DK 2765 Smørum Denmark www hearingsolutions philips com doc Waste from electronic equipment must be handled according to local regulations SBO Hearing A S Denmark ...

Page 65: ...ies or batteries according to local regulations Hearing aid users can also return electronic waste to their hearing care professional for disposal Electronic equipment covered by Directive 2012 19 EU on waste and electrical equipment WEEE Regulatory Compliance Mark RCM The device complies with electrical safety EMC and radio spectrum requirements for devices supplied to the Australian or New Zeala...

Page 66: ...GTIN Global Trade Item Number A globally unique 14 digit number used to identify medical device products including medical device software GTIN in this booklet is related to medical device firmware FW GTIN on regulatory packaging label is related to medical device hardware FW Firmware version used in the device CTN Commercial Trade Number REACH Declaration REACH requires Philips Hearing Solutions ...

Page 67: ...urer s serial number so that a specific medical device can be identified Medical Device The device is a medical device Battery recycling symbol Li ion battery recycling symbol Temperature limit Indicates the temperature limits to which the medical device can be safely exposed Humidity limitation Indicates the range of humidity to which the medical device can be safely exposed Radio Frequency Ident...

Page 68: ...mage due to foreign objects entering the device or incorrect adjustments are NOT covered by the international warranty and may void it The above international warranty does not affect any legal rights that you might have under applicable national legislation governing the sale of con sumer goods in the country where you have bought your device Your hearing care professional may also have issued a ...

Page 69: ...____________________________________ Hearing care professional s phone _________________________________________ Purchase date ___________________________________________________________ Warranty period ___________________Month ________________________________ Model left _________________________Serial no ______________________________ Model right _______________________Serial no _________________...

Page 70: ...e volume n Yes n No n Yes n No Change program n Yes n No n Yes n No Mute MNB T only n Yes n No Volume control indicators n On n Off Beeps at min max volume n On n Off n On n Off Beeps when changing volume n On n Off n On n Off Beeps at start up volume n On n Off Battery indicators n On n Off Low battery warning n On n Off To be filled out by your hearing care professional ...

Page 71: ...ent indicators are listed on the following pages Your hearing care professional can set sound and LED indicators to match your preferences Program n Sound n LED When to use 1 1 tone 2 2 tones 3 3 tones 4 4 tones Short GREEN blink LED continuous or repeated three times with small pauses Continues on next page ...

Page 72: ...omments ON n Jingle n Shown once OFF MNB T R only n 4 descending tones n Volume Sound LED light Start up volume n 2 beeps n Minimum maximum volume n 3 beeps n Volume up down n 1 beep n Mute n Continuous or repeated three times Long GREEN blink Short GREEN blink Long ORANGE blink Short ORANGE blink ...

Page 73: ...Wireless programs2 2 different tones Flight mode Sound n LED Flight mode active Short jingle Flight mode inactive Short jingle 3 Long GREEN blink GREEN blink ORANGE blink 1 Hearing aid microphone TV Adapter 2 AudioClip remote microphone 3 Only available when three time repetition is selected Continues on next page ...

Page 74: ...ate tones n Continuously blinking Battery shut down 4 descending tones Microphone service check needed 8 beeps repeated 4 times n Repeated four times The hearing aid LED light does not turn ON when the hearing aid is placed in the charger MNB T R only Turned OFF See the Troubleshooting section 243792UK 2021 11 26 v3 ...

Page 75: ...T R only Continuously blinking See the Troubleshooting section The hearing aid LED light blinks GREEN when the hearing aid is placed in the charger MNB T R only Continuously blinking See the Troubleshooting section Short GREEN blink Long ORANGE blink Short ORANGE blink 243792UK 2021 11 26 v3 ...

Page 76: ...d Emblem are registered trademarks of Koninklijke Philips N V and are used under license This product has been manufactured by or for and is sold under the responsibility of SBO Hearing A S and SBO Hearing A S is the warrantor in relation to this product 243792UK 2021 11 26 v3 ...

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