Philips HD4702, User Manual

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Environment
Do not throw away the appliance with the normal household waste at the end of its life, but
hand it in at an official collection point for recycling. By doing this, you help to preserve the
environment (Fig. 11).
guarantee & service
If you need information or if you have a problem, please visit the Philips website at
www.philips.com
or contact the Philips Customer Care Centre in your country (you find its phone number in the
worldwide guarantee leaflet). If there is no Customer Care Centre in your country, go to your local
Philips dealer or contact the Service Department of Philips Domestic Appliances and Personal Care
BV.
troubleshooting
If your rice cooker does not function properly or if the cooking quality is insufficient, consult the
table below. If you are unable to solve the problem, please contact the Philips Customer Care
Centre in your country.
Problem Cause Solution
The cook light does
not go on.
There is a connection
problem.
Check if the rice cooker is connected to the
mains and if the plug is inserted firmly into the
wall socket.
The light is defective. Take the appliance to your Philips dealer or a
service centre authorised by Philips.
The keep-warm
light does not go on
when the cooking
process is finished.
The light is defective. Take the appliance to your Philips dealer or a
service centre authorised by Philips.
The rice is not
cooked.
You have not added
enough water.
Add water according to the scale on the inside of
the inner pot (see chapter ‘Using the appliance’).
You have not activated
the cooking mode.
Push the control lever down to start the cooking
process.
The inner pot is not in
good contact with the
heating plate.
Make sure that there is no foreign residue on the
heating plate or on the magnetic switch.
Make sure that the heating plate and the
magnetic switch are clean and dry.
The heating element is
damaged.
Take the appliance to your Philips dealer or a
service centre authorised by Philips.
The food has not
been steamed well
enough.
There is too much
food in the steam tray.
Distribute the food evenly and do not steam too
much food at one time.
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