Philips HD3081, User Manual

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English
8 Troubleshooting
If you encounter problems when using this rice cooker, check the following points
before requesting service. If you cannot solve the problem, contact the Philips
Consumer Care Center in your country.
Problem
Solution
The rice is not cooked.
•
If the appliance is placed on an unstable or inclined
surface, the cooked rice may taste too hard or too soft
because the amount of water will be inconsistent.
•
The taste of rice may vary depending on the brand,
origin and storage time.
•
The taste of rice may differ due to the room
temperature and water temperature.
•
Preset cooking function may soften the rice. This is
normal.
•
If you use the Quick cook function, it's normal that the
rice is hard.
•
Check if the inner pot is deformed.
•
There is not enough water. Add water according to the
scale on the inside of the inner pot.
•
Make sure that there is no foreign residue on the
heating element and the outside of the inner pot
before switching the rice cooker on.
The rice is scorched.
•
Make sure that there is no foreign residue on the inside
and outside of the inner pot. Clean the food residue.
•
You have not rinsed the rice properly. Rinse the rice
until water runs clear.
•
Check if the inner pot is deformed.