Guarantee and support
If you need information or support, please visit
www.philips.com/support
or read the separate
worldwide guarantee leaflet.
Troubleshooting
This chapter summarises the most common
problems you could encounter with the appliance. If
you are unable to solve the problem with the
information below, visit
www.philips.com/
support
for a list of frequently asked questions or
contact the Consumer Care Centre in your country.
Problem
Possible cause
Solution
The
appliance
produces
an uneven
cutting
result.
The comb does
not touch the skin
when you move the
appliance through
the hair.
Make sure the comb is always
fully in contact with the skin
when you move the appliance
through the hair.
You only move the
appliance in one
direction.
Because not all hairs grow in
the same direction, move the
appliance in different directions
(upwards, downwards and
across).
The setting of the
comb has changed
during trimming.
Check the setting of the comb.
If you push the appliance too
hard onto the scalp, you may
accidentally change the setting of
the comb.
The attachment
is not assembled
correctly.
Detach the attachment and
reattach it.
ENGLISH
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