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www.philips.com/welcome

EN  User manual 

1

 

Customer care and warranty 

28

 

Troubleshooting & FAQs 

33 

278C4

Summary of Contents for Gioco 278C4

Page 1: ...www philips com welcome EN User manual 1 Customer care and warranty 28 Troubleshooting FAQs 33 278C4 ...

Page 2: ...Optimization 8 3 1 SmartImage 8 3 2 SmartKolor 9 3 3 SmartContrast 9 3 4 Philips SmartControl Premium 9 4 Ambiglow 17 5 Technical Specifications 18 5 1 Resolution Preset Modes 20 6 Power Management 21 7 Regulatory Information 22 8 Customer care and warranty 28 8 1 Philips Flat Panel Monitors Pixel Defect Policy 28 8 2 Customer Care Warranty 30 9 Troubleshooting FAQs 33 9 1 Troubleshooting 33 9 2 S...

Page 3: ...cable or DC power cord for normal operation Please use approved power cord provided by Philips all the time If your power cord is missing please contact with your local service center Please refer to Customer Care Consumer Information Center Do not subject the monitor to severe vibration or high impact conditions during operation Do not knock or drop the monitor during operation or transportation ...

Page 4: ...r or integration please contact with your local service center please refer to the chapter of Consumer Information Center For transportation information please refer to Technical Specifications Do not leave your monitor in a car trunk under direct sun light Note Consult a service technician if the monitor does not operate normally or you are not sure what procedure to take when the operating instr...

Page 5: ...t about the local regulations on how to dispose of your old monitor and packing from your sales representative Taking back Recycling Information for Customers Philips establishes technically and economically viable objectives to optimize the environmental performance of the organization s product service and activities From the planning design and production stages Philips emphasizes the important...

Page 6: ...ADS 65LSI 19 1 19065G Install base stand 1 Place the monitor face down on a soft and smooth surface to avoid scratching or damaging the screen 2 Hold the stand with both hands 1 Gently attach the stand to theVESA mount area until the latch locks the stand 2 Use your fingers to tighten the screw located at the bottom of the base and secure the base to the stand tightly 1 2 ...

Page 7: ... the video connector on the back of your computer 4 Plug the power cord of your computer and your monitor into a nearby outlet 5 Turn on your computer and monitor If the monitor displays an image installation is complete 2 2 Operating the monitor Front view product description 3 5 6 2 4 7 Switch monitor s power ON and OFF Access the OSD menu Confirm the OSD adjustment Adjust the OSD menu Change th...

Page 8: ...use this as a reference when you want to work your way around the different adjustments later on Main menu Sub menu Picture OSD Settings Setup Language Color Audio Input Ambiglow Picture Format Brightness Contrast Horizontal Vertical Transparency OSD Time Out H Position Auto V Position Phase Clock Resolution Notification Reset Information English Español Français Deutsch Italiano Português Русский...

Page 9: ...nce at its native resolution 1920 1080 60 Hz When the monitor is powered on at a different resolution an alert is displayed on screen Use 1920 1080 60 Hz for best results Display of the native resolution alert can be switched off from Setup in the OSD On Screen Display menu Physical Function Tilt ...

Page 10: ...oto Movie Game Economy and Off 3 The SmartImage on screen display will remain on screen for 5 seconds or you can also press OK to make confirmation 4 When SmartImage is enabled the sRGB scheme is disabled automatically To use sRGB you need to disable SmartImage with the button at the front bezel of your monitor Except using key to scroll down you can also press buttons to choose and press OK to co...

Page 11: ...y analyzes displayed content and automatically optimizes a Monitor s contrast ratio for maximum visual clarity and viewing enjoyment stepping up backlighting for clearer crisper and brighter images or dimming backlighting for clear display of images on dark backgrounds Why do I need it You want the very best visual clarity and viewing comfort for every type of content SmartContrast dynamically con...

Page 12: ...remium it will automatically go to Wizard for first time launch The wizard will guide you through adjustment your monitor performance step by step You can go to Plug in menu to launch wizard later on as well You can adjust more options without wizard by Standard pane Start with Standard pane Adjust menu Adjust Menu allow you to adjust Brightness Contrast Focus Position and Resolution You can follo...

Page 13: ...w you to adjust RGB Black Level White Point Color Calibration and SmartImage Please refer to SmartImage section You can follow the instruction and do the adjustment Refer to below table for sub menu item base on your input Example for Color Calibration ...

Page 14: ... for color calibration to happen dimes out start and quick view buttons 6 Must have patent info in calibration screen First Color Calibration Screen Previous button is disabled until the second color screen Next goes to the succeeding target 6 targets Finally go to File Presets pane Cancel closes the UI and returns to the plug in page SmartImage Allows user to change setting for better display set...

Page 15: ...tton Theft Deterrence Enabled is displayed Disable Theft Deterrence Mode opens pane screen on next page PIN Options button only available after user creates PIN button opens secure PIN web site Options Preferences Will only be active when selecting Preferences from the drop down Options menu On a non supported display capable of DDC CI only the Help and Options tabs are available Displays current ...

Page 16: ...n at startup will not load when this box is unchecked Disabled Enable transparency mode Windows 7 Vista XP Default is 0 Opaque Options Input Will only be active when selecting Input from the drop down Options menu On a non supported display capable of DDC CI only the Help and Options tabs are available All other SmartControl Premium tabs are not available Display the Source instruction pane and cu...

Page 17: ...ontext Menu has been checked in the Options Preferences pane then the menu will be visible The Context Menu has four entries SmartControl Premium When selected the About screen is displayed Select Preset Provides a hierarchical menu of saved presets for immediate use A check mark shows the currently selected preset Factory Preset can also be called from the drop down menu Tune Display Opens the Sm...

Page 18: ...To run SmartControl Premium again either select SmartControl Premium from Program menu double click the desktop PC icon or restart the system Task Tray Menu Disabled When theTaskTray is disabled in the preference folder only the Exit selection is available To completely remove SmartControl Premium from the task tray disable Run at Startup in Options Preferences Note All the illustrations in this s...

Page 19: ...low is set to on mode Start a movie or play a game from your computer The monitor will react with appropriate colors and project them on its rear side on the wall creating a halo effect overall matching the image on the screen You can also manually select Bright Brighter or Brightest mode depending on your preference and your wall surface A pure white color option is also available for biased ligh...

Page 20: ... Frequency 30 kHz 83 kHz sRGB YES Connectivity Signal Input HDMI x3 Digital VGA Analog Input Signal Separate Sync Sync on Green Audio Out Headphone out Convenience User Convenience OSD Languages English French German Spanish Italian Russian Simplified Chinese Portuguese Other Convenience Kensington Lock Plug Play Compatibility DDC CI sRGB Windows 7 Vista XP Mac OSX Linux Stand Tilt 5 20 Power On M...

Page 21: ...peat net Packaging 100 recyclable Specific Substances 100 PVC BFR free housing Energy Star YES Compliance and standards Regulatory Approvals CE Mark FCC Class B SEMKO UL cUL BSMI GOST ISO9241 307 TCO Certificate Cabinet Color Dark bronze Finish Glossy Note 1 EPEAT Gold or Silver is valid only where Philips registers the product Please visit www epeat net for registration status in your country 2 T...

Page 22: ...0 59 94 35 00 640 x 480 66 67 37 86 640 x 480 72 81 37 50 640 x 480 75 00 37 88 800 x 600 60 32 46 88 800 x 600 75 00 48 36 1024 x 768 60 00 60 02 1024 x 768 75 03 63 89 1280 x 1024 60 02 79 98 1280 x 1024 75 03 55 94 1440 x 900 59 89 70 64 1440 x 900 74 98 65 29 1680 x 1050 59 95 67 50 1920 x 1080 60 00 Note Please notice that your display works best at native resolution of 1920 x 1080 60Hz For b...

Page 23: ...ng table shows the power consumption and signaling of this automatic power saving feature Power Management Definition VESA Mode Video H sync V sync Power Used LED Color Active ON Yes Yes 30 5 W typ White Sleep Standby OFF No No 0 4 W typ White blink Switch Off OFF 0 3 W typ OFF The following setup is used to measure power consumption on this monitor Native resolution 1920 x 1080 Contrast 50 Bright...

Page 24: ...coustic noise emissions when applicable Some of the Environmental features of the TCO Certified for displays The brand owner demonstrates corporate social responsibility and has a certified environmental management system EMAS or ISO 14001 Very low energy consumption both in on and standby mode minimize climate impact Restrictions on chlorinated and brominated flame retardants plasticizers plastic...

Page 25: ...roducts Benefits of EPEAT Reduce use of primary materials Reduce use of toxic materials Avoid the disposal of hazardous waste EPEAT S requirement that all registered products meet ENERGY STAR s energy efficiency specifications means that these products will consume less energy throughout their life CE Declaration of Conformity This product is in conformity with the following standards EN60950 1 20...

Page 26: ... connected Consult the dealer or an experienced radio TV technician for help Changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment Use only RF shielded cable that was supplied with the monitor when connecting this monitor to a computer device To prevent damage which may result in fire or shock hazard do not ...

Page 27: ...t équipement N utiliser que des câbles RF armés pour les connections avec des ordinateurs ou périphériques CET APPAREIL NUMERIQUE DE LA CLASSE B RESPECTETOUTES LES EXIGENCES DU REGLEMENT SUR LE MATERIEL BROUILLEUR DU CANADA EN 55022 Compliance Czech Republic Only Polish Center for Testing and Certification Notice The equipment should draw power from a socket with an attached protection circuit a t...

Page 28: ... festgelegten Vorschriften Auf der Rückwand des Gerätes befindet sich ein Aufkleber der auf die Unbedenklichkeit der Inbetriebnahme hinweist da dieVorschriften über die Bauart von Störstrahlern nach Anlage III 5 Abs 4 der Röntgenverordnung erfüllt sind Damit Ihr Monitor immer den in der Zulassung geforderten Werten entspricht ist darauf zu achten daß 1 Reparaturen nur durch Fachpersonal durchgefüh...

Page 29: ...ollution by Electronic Information Products or commonly referred to as China RoHS All products produced and sold for China market have to meet China RoHS request 中国电子信息产品污染控制标识要求 中国 RoHS法规标示要求 产品中有毒有害物质或 元素的名称及含量 部件名称 有毒有害物质或元素 铅 Pb 汞 Hg 镉 Cd 六价铬 Cr6 多溴联苯 PBB 多溴二苯醚 PBDE 外壳 O O O O O O 液晶显示屏 灯管 X O O O O O 电路板组件 X O O O O O 电源适配线 X O O O O O 电源线 连接线 X O O O O O 电路板组件包括印刷电路板及其构成的零部件 如电阻 电容 集成电 路 连接器...

Page 30: ...s for certain types or combinations of pixel defects that are more noticeable than others This policy is valid worldwide subpixel pixel Pixels and Sub pixels A pixel or picture element is composed of three sub pixels in the primary colors of red green and blue Many pixels together form an image When all sub pixels of a pixel are lit the three colored sub pixels together appear as a single white pi...

Page 31: ...el monitor must have pixel or sub pixel defects exceeding the tolerances listed in the following tables BRIGHT DOT DEFECTS ACCEPTABLE LEVEL 1 lit subpixel 3 2 adjacent lit subpixels 1 3 adjacent lit subpixels one white pixel 0 Distance between two bright dot defects 15mm Total bright dot defects of all types 3 BLACK DOT DEFECTS ACCEPTABLE LEVEL 1 dark subpixel 5 or fewer 2 adjacent dark subpixels ...

Page 32: ... 353 01 601 1161 Local call tariff Spain Eatsa Spain 34 902 888 785 0 10 Finland A novo 358 09 2290 1908 Local call tariff France A novo 33 082161 1658 0 09 Greece Allman Hellas 30 00800 3122 1223 Free of charge Italy A novo 39 840 320 041 0 08 Netherlands E Care 31 0900 0400 063 0 10 Denmark A novo 45 3525 8761 Local call tariff Norway A novo 47 2270 8250 Local call tariff Sweden A novo 46 08 632...

Page 33: ...A Comel 380 562320045 NA Topaz Service Company 38 044 245 73 31 Russia NA CPS 7 495 645 6746 for repair NA CEEE Partners 7 495 645 3010 for sales Slovakia NA Datalan Service 421 2 49207155 Turkey NA Techpro 90 212 444 4 832 Czech Rep NA Asupport 800 100 697 Hungary NA Serware 36 1 2426331 NA Profi Service 36 1 814 8080 Contact Information for LATIN AMERICA region Country Call center Consumer care ...

Page 34: ...gapore Pte Ltd Philips Consumer Care Center 65 6882 3999 Taiwan PCCW Teleservices Taiwan FETEC CO 0800 231 099 Thailand NA Axis Computer System Co Ltd 662 934 5498 South Africa NA SylvaraTechnologies Pty Ltd 086 0000 888 United Arab Emirates NA AL SHAHD COMPUTER L L C 00971 4 2276525 Israel NA Eastronics LTD 1 800 567000 Vietnam NA FPT Service Informatic Company Ltd 84 8 38248007 Ho Chi Minh City ...

Page 35: ...s turned on AUTO button doesn t function The auto function is applicable only in VGA Analog mode If the result is not satisfactory you can do manual adjustments via the OSD menu Note The Auto Function is not applicable in DVI Digital mode as it is not necessary Visible signs of smoke or sparks Do not perform any troubleshooting steps Disconnect the monitor from mains power source immediately for s...

Page 36: ...n red blue dark and white dots appears on the screen The remaining dots are normal characteristic of the liquid crystal used in today s technology Please refer the pixel policy for more detail The power on light is too strong and is disturbing You can adjust power on light using the power LED Setup in OSD main Controls For further assistance refer to the Consumer Information Centers list and conta...

Page 37: ...ation and authorization in order to establish ownership of the monitor 9 3 Ambiglow FAQs Q1 When do I use Ambiglow AUTO mode Ans We recommend that you use the AUTO mode when you are playing 2D or 3D games watching movies browsing photos etc for example in a dim or dark environment This mode will analyse the incoming image color and continuously adapts and varies the emitted colored glow of light t...

Page 38: ... the movies images and games are colorful Ans Please ensure that your Ambiglow setting in OSD menu is set on AUTO which will activate the Ambiglow in full color glow mode to match the color of screen images If the setting is on SmartBiasLight then please switch it to Auto mode You can also refer to page 8 for hotkey 9 4 General FAQs Q1 When I install my monitor what should I do if the screen shows...

Page 39: ...rom sharp or blunt objects When handling the monitor make sure that there is no pressure or force applied to the panel surface side This may affect your warranty conditions Q7 How should I clean the LCD surface Ans For normal cleaning use a clean soft cloth For extensive cleaning please use isopropyl alcohol Do not use other solvents such as ethyl alcohol ethanol acetone hexane etc Q8 Can I change...

Page 40: ... Burn in after imaging or ghost imaging is a well known phenomenon in LCD panel technology In most cases the burned in or atter imaging or ghost imaging will disappear gradually over a period of time after the power has been switched off Always activate a moving screen saver program when you leave your monitor unattended Always activate a periodic screen refresh application if your LCD monitor wil...

Page 41: ...ts reserved Philips and the Philips Shield Emblem are registered trademarks of Koninklijke Philips Electronics N V and are used under license from Koninklijke Philips Electronics N V Specifications are subject to change without notice Version M4278CE1T ...

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