15
ENGLISH
Troubleshooting
This chapter summarises the most common problems you
could encounter with the appliance. If you are unable
to solve the problem with the information below, visit
www.philips.com/support
for a list of frequently asked
questions or contact the Consumer Care Centre in your country.
Problem
Possible cause
Solution
The ironing board
cover becomes
wet or there are
water droplets
on the garment
during ironing.
Steam has condensed on the
ironing board cover after a
long ironing session.
Replace the ironing board cover if the
foam material has worn out. You can
also add an extra layer of felt material
under the ironing board cover to
prevent condensation on the ironing
board. You can buy felt in a fabric shop.
You have an ironing board
cover that is not designed to
cope with the high steam rate
of the appliance.
Put an extra layer of felt material under
the ironing board cover to prevent
condensation on the ironing board.
You can buy felt in a fabric shop.
Water droplets
come out of the
soleplate.
The steam that was still
present in the hose has
cooled down and condensed
into water. This causes water
droplets to come out of the
soleplate.
Steam away from the garment for a
few seconds.
Steam and/or
water come out
from under the
EASY DE-CALC
knob.
The EASY DE-CALC knob is
not tightened properly.
Switch off the appliance and let the
appliance cool down for 2 hours.
Unscrew the EASY DE-CALC knob
and screw it back onto the appliance
properly. Note: Some water may
escape when you remove the knob.
The rubber sealing ring of the
EASY DE-CALC knob is worn.
Contact an authorised Philips service
centre for a new EASY DE-CALC knob.
Dirty water
and impurities
come out of the
soleplate or the
soleplate is dirty.
Impurities or chemicals
present in the water have
deposited in the steam vents
and/or on the soleplate.
Clean the soleplate with a damp cloth.
Too much scale and minerals
have accumulated inside the
appliance.
Descale the appliance regularly (see
chapter ‘Important - DESCALING’).
