Philips DVP3804, User Manual, Page: 18 / 23

18 EN
Troubleshooting
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Risk of electric shock. Never remove the casing of the player.
To keep the warranty valid, never try to repair the player yourself.
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have a problem, register your player and get support at www.philips.com/welcome.
If you contact Philips, you will be asked for the model and serial number of this player. The model
number and serial number are on the back of this player. Write the numbers here:
Model No. __________________________
Serial No. ___________________________
No picture.
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Refer to the TV user manual for how to select the correct video input channel.
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Switch to the default mode if the progressive scan setting or the TV system setting is changed.
No sound output from the TV.
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Make sure that the audio cables are connected to the audio input sockets that are grouped with the
selected video input sockets.
No sound during DivX video playback.
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The audio codes are not supported.
Disc cannot be read.
+ Make sure that this player supports the disc. (Refer to “ ” > “ Playable media ”)
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&;Q<j ” > “ Playable media ”)
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DivX subtitles are not displayed correctly.
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Select the character set that supports the subtitle. (Refer to [Preference] > [DivX Subtitle] )