Philips DVD-712, Service Manual, Page: 14 / 61

Directions For Use
GB 14 DVD712-722 3.
Personal Notes:
21
En gl is h
Bef
or
e Requesting Ser
vice
If it appear
s that the D
VD
Video pla
yer is faulty
, f
ir
st consult this checklist.
It ma
y be that something has been o
ver
look
ed.
Under
no circumstances attempt to repair the system y
our
self;
this will in
validate the war
ranty
.
Look f
or the specif
ic symptom(s).
Then perf
or
m only the actions listed to remedy the specif
ic symptom(s).
Symptom
Remedy
No po
w
e
r
–
Make sure the po
w
er cord is proper
ly
connected.
–
Check if there is po
w
er at the
A
C
outlet b
y plugging in another appliance
.
No pictur
e
–
Check if the
TV is switched on.
–
Check the video connection.
Distor
ted pictur
e
–
Check the disc for f
inger
pr
ints and clean the disc with a soft cloth,
wiping
from the centre to the edge in a str
aight line
.
–
Sometimes a small amount of picture distor
tion ma
y appear .This is not a
malfunction.
Completel
y distor
ted pictur
e
–
If the picture is distor
ted completel
y or if the picture rolls v
e
rticall
y,
or no colour with pla
y
er men
u
.
make sure the NTSC/P
AL setting at the D
VD pla
yer matches the video
signal of y
our television.
–
If y
our
TV video signal is NTSC
, select the NTSC setting at the D
VD pla
ye
r.
–
If y
our video signal is P
AL,
select the P
AL setting - see NTSC/P
AL SETTINGS.
Distor
ted or Black/White pictur
e
–
The disc f
o
rmat does not match y
our
TV
’s video signal (P
AL/NTSC) - see
with D
V
D or
Video CD
.
NTSC/P
AL Con
ve
rsion.
No sound
–
Check audio connections.
–
If y
ou are using a HiFi amplif
ier
, tr
y another sound source
.
Distor
ted sound fr
om HiFi
–
Check to mak
e sure that no audio connections are made to the amplif
ier
amplifier
.
phono input.
No audio at digital output.
–
Check the digital connections.
–
Check the settings men
u to make sure the digital output is set to
ALL or
PCM.
–
Check if the audio f
o
rmat of the selected audio language matches y
our
receiv
er capabilities.
–
Not applicab
le f
or MP3
Disc can
’t be pla
y
ed.
–
Ensure the disc label is facing up
.
–
Clean the disc
.
–
Check if the disc is def
ectiv
e b
y tr
ying another disc
.
–
Check to see if the disc is def
ectiv
e
, badly scr
atched or war
ped (not flat)
No r
eturn to star
t-up scr
een when
–
Reset the unit b
y switching the pla
yer off,
then on again.
disc is r
e
mo
v
ed.
–
Check to see if the progr
amme requires another disc to be loaded.
The pla
y
er does not r
espond to
–
Aim the remote control directl
y at the sensor on the front of the pla
ye
r.
the r
e
mote contr
ol.
–
Remo
ve
an
y obstacles betw
een the pla
yer and the remote control.
–
Inspect or replace the batter
ies in the remote control.
Buttons do not w
ork.
–
In order to completel
y reset the pla
ye
r, unplug the
A
C
cord from the
A
C
outlet. (Please ensure that the set is not in Initial Setup mode)
Pla
y
er does not r
espond to some
–
Oper
ations ma
y not be per
mitted b
y the disc
. Ref
er to the instr
uctions of
operating commands during
the disc
.
pla
yback.
D
V
D
Video pla
y
er cannot r
ead
–
Use a commonl
y a
vailab
le cleaning CD/D
VD to clean the lens before
CDs/D
VDs
sending the D
VD
Video pla
yer f
or repair
.
B
EFORE
R
EQUESTING
S
ER
VICE