14
EN
6 Troubleshooting
Warning
•
Never remove the casing of this device.
To keep the warranty valid, never try to repair
the system yourself.
If you encounter problems when using this
device, check the following points before
requesting service. If the problem remains
unsolved, go to the Philips Web page
(www.philips.com/support). When you contact
Philips, make sure that the device is nearby
and the model number and serial number are
available.
No power
•
Make sure that the AC power adaptor of
the device is connected properly.
•
Make sure that there is power at the AC
outlet.
•
Make sure that the batteries have been
installed correctly.
No sound or poor sound
•
Adjust the volume of your docking speaker.
•
Adjust the volume of your iPod/iPhone or
external audio device.
No response from the unit
•
Disconnect and reconnect the AC power
plug, and then switch on the device again.
Cannot sync with PC
•
Switch the docking speaker to standby
mode.
•
Try another USB cable.
•
Install iTunes in PC properly.
