Troubleshooting
35
Troubleshooting
The phone does
not switch on
Remove and reinstall the
battery. Make sure you
plugged the jack of the
charger into the correct
connector. Then charge the
phone until the battery icon
has stopped scrolling. Finally,
unplug from the charger and
try to switch the mobile on.
The display shows
BLOCKED when
you
switch on
Somebody tried to use your
phone but didn’t know the
PIN code nor the unblocking
code (PUK). Contact your
service provider.
You have the
feeling that you
miss some calls
To receive all calls, make sure
that none of the features in
"Call divert" is activated.
The symbol is
not displayed
The network connection is
lost. Either you are in a radio
shadow (in a tunnel or
between tall buildings) or you
are outside the network
coverage area. Try from
another
place,
try
to
reconnect to the network
(especially when abroad), or
contact
your
network
operator
for
assistance/
information
about
the
network.
The display
doesn’t respond
(or the display
responds slowly)
to key presses
The display responds more
slowly
at
very
low
temperatures. This is normal
and does not affect the
operation of the phone. Take
the phone to a warmer place
and try again.
In other cases please contact
your phone supplier.
