
-13-
Troubleshooting
Fault
Possible cause
Solution
No dial tone in
off-hook mode
Phone line cord is not
securely plugged into the
phone base
Reconnect
No sound
heard from the
handset
Coil cord is not securely
plugged into the handset
or the phone base
Reconnect or
replace the coil cord
Caller ID does
not work
You did not subscribe to
the caller ID service
Subscribe to this
service from your
service provider
Caller did not transmit
caller ID
Caller's number is
encrypted or under
protection
Local caller ID
includes local
area code
Irregular code sending
from the local exchange
See “Set local area
code”on page 6
Note: If you encounter any other problems during use or the
solution explained above cannot solve the problem, please
contact your local distributor or the local service center
authorized by us.