Philips
ColourChaser Touch Manual
17
Troubleshooting
Problem
Probable Cause
Solution
No response from
controller when on/
off button is pressed
Cables reversed at
power supply
Verify that patch cable from
controller is connected to
power supply’s OUT socket
Dynamic designs do
not execute when
a preset button is
pressed
Other lighting
settings have been
saved in the preset
memory
Press and hold the preset
button for about 4 seconds
until the controller sounds
twice
One or more lights
have the wrong
color, flashes, or
blinks randomly
Interference in
DMX data line
Verify that the end of the data
line is terminated
Data line length or
fixture limit exceeded
Add a DMX splitter/amplifier
to the data line
Lights do not
respond to
controller
Incorrect fixture
setup
Configure controller
Fixtures addressed
incorrectly
Verify that fixtures are addressed
as per the Fixture setup dialog
