Philips Authorised Service Centres
To contact your nearest Philips Authorised Service Centre call
1300-36-13-92
from anywhere in Australia.
Sydney
Canberra
Adelaide
Newcastle
Melbourne
Hobart
Perth
Brisbane
Wollongong
Service is provided through 350 accredited service dealers throughout
Australia. To find out about your nearest centre, call
1300 36 13 92
.
Please record the following information for your records and keep in a safe
place.
Model No:....................................................
Serial No:....................................................
Please retain your purchase receipt which is required
to claim service under warranty.
Philips Consumer Electronics Australia Limited
ACN 008 445 743, 3 Figtree Drive
Homebush NSW 2140
Thank-you for purchasing this quality Philips product.
Philips New Zealand Ltd guarantees this product against defective compo-
nents and faulty workmanship for a period of 12 months. Any defect in mate-
rials or workmanship occurring within 12 months from the date of purchase
subject to the following conditions will be rectified free of charge by the
retailer from whom this product was purchased.
Conditions
1.
The product must have been purchased in New Zealand. As proof of pur-
chase, retain the original sales docket indicating the date of purchase.
2.
The guarantee applies only to faults caused by defective components, or
faulty workmanship on the part of the manufacturer.
3.
The guarantee does not cover failures caused by misuse, neglect, normal
wear and tear, accidental breakage, use on the incorrect voltage, use con-
trary to operating instructions, or unauthorised modification to the product
or repair by an unauthorised technician.
4.
Reasonable evidence (in the form of a sales docket) must be supplied to
indicate that the product was purchased no more than 12 months prior to
the date of your claim.
5.
In the event of a failure, Philips shall be under no liability for any injury, or
any loss or damage caused to property or products other than the product
under guarantee.
This guarantee does not prejudice your rights under common law and statute,
and is in addition to the normal responsibilities of the retailer and Philips.
How to claim
Should your Philips product fail within the guarantee period, please return it
to the retailer from whom it was purchased. In most cases the retailer will be
able to satisfactorily repair or replace the product.
However, should the retailer not be able to conclude the matter satisfactorily,
or if you have other diffi-culties claiming under this guarantee, please contact
The Guarantee Controller
Philips New Zealand Ltd.
4
P.O. Box 41.021
Auckland
3
(09) 84 94 160
fax
3
(09) 84 97 858
NEW ZEALAND
Guarantee and Service for New Zealand
Philips Product Warranty
(FOR AUSTRALIA ONLY)
Warranty conditions valid for Colour Television, Video
Cassette Recorders, CD Recordable, DVD Players,
Audio Systems, and Portable Audio.
The benefits given to the purchaser by this warranty are in addition to all
other rights and remedies which the purchaser has in respect of the product
under the Trade Practices Act or other Commonwealth or State Law.
Philips Consumer Electronics warrants its products to the purchaser as
follows and subject to the stated conditions.
12 months free service
Conditions of warranty
1.
All claims for warranty service should be made to your nearest Philips
Authorised Service Center. Reasonable evidence of date of purchase
must be provided.
2.
This warranty extends only to defects occurring under normal use of the
product when operated in accordance with the instructions.
3.
Home service within the normal service area of one of our Authorised
Service Centres will be provided for television receivers with screen
size 48cm and above. All other products are to be brought or sent to
your nearest Authorised Service Centre.
4.
This warranty does not cover:
a)
Mileage or traveling time, pickup or delivery, cost of insurance.
b)
Service costs arising from failure to correctly adjust the controls of
the product or to observe the instructions, or inspections that
reveal that the product is in normal working order.
c)
Product failures caused by misuse, neglect, normal wear and tear,
accidental breakage, transit damage, inexpert repairs or modifica-
tion by unauthorised persons, lightning strikes, vermin infestation
or liquid spillage.
d)
Cleaning of video or audio heads.
e)
Inadequate receiving antennae.
f)
Replacement of worn or used batteries, styli or other consumables.
The conditions contained in this warranty replace and override the provision
of the World-Wide Guarantee for products sold in Australia.
AUSTRALIA
Philips product warranty for Australia
2