Frequently asked questions
29
8
Frequently asked
questions
In this chapter you will find the most frequently
asked questions and answers about your phone.
Connection
The handset does not switch on!
•
Charge the battery: Put the handset on
charger. After a few moments the phone will
switch on.
•
Check the charger connections
•
Use only the SUPPLIED
RECHARGEABLE BATTERIES
The phone does not work at all.
•
Make sure that the adaptor and the phone
cord are connected properly
•
Check that the batteries are fully charged
and installed properly
•
This phone does not work during power
failure
Communication is lost during a call!
•
Charge the battery
•
Move closer to the base station
Poor audio quality
•
Move closer to the base station
•
Move the base station at least one metre
away from any electrical appliances
No dialling tone
•
Check the connections. Reset the phone:
unplug and plug back in the mains.
•
Charge the batteries for at least 24 hours
•
Move closer to the base station
•
Use the line cable provided
•
Connect the line adaptor (when needed) to
the line cord
The is
blinking.
•
Move closer to the base station
•
Check battery level
•
Register the handset to the base station
The
appears soon after the batteries
are charged.
•
Replace the batteries with new ones (use
only RECHARGEABLE batteries)
Set-up
Caller ID does not work properly.
•
Check with your local phone company that
the CID service is subscribed to
•
Let the phone ring at least once before
answering
The Call Waiting call cannot be answered.
•
Check with your local phone company and
select the correct recall duration
The handset LCD displays nothing.
•
Try again by disconnecting and connecting
the base station power supply and follow
the procedure to register a handset (see
Section 5.7.6)
•
Make sure the two supplied rechargeable
batteries have been inserted properly into
the battery compartment
•
Remove and place back the handset
batteries
•
Make sure the supplied batteries are
charged up
The handset displays UNREGISTERED
•
Follow the procedures to register the
handset to a base
Sound
Handset does not ring!
•
Increase the volume
•
Make sure that the adaptor and the phone
cord are connected properly
•
Move the handset closer to the base unit
•
Make sure the handset ringer is turned on
