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Introduction 

Introduction

Congratulations on your purchase and welcome to Philips! To fully benefit 
from the support that Philips offers, register your product at  

www.philips.com/welcome

General description (Fig. 1)

1  Milk frother lid
2  Whisk holder
3 Whisk
4  Milk frother
5  On/off button
6 Base

Important safety information

Read this important information carefully before you use the appliance and 
save it for future reference.

Danger

 

-

Do not immerse the base and the milk jug in water or any other liquid. 
Do not clean them in the dishwasher either.

Warning

 

-

Check if the voltage indicated on the appliance corresponds to the local 
mains voltage before you connect the appliance.

 

-

Do not use the appliance if the plug, the mains cord or the appliance 
itself is damaged.

 

-

If the mains cord is damaged, you must have it replaced by Philips,  
a service center authorized by Philips or similarly qualified persons in 
order to avoid a hazard.

 

-

This appliance is not intended for use by persons (including children) with 
reduced physical, sensory or mental capabilities, or lack of experience 
and knowledge, unless they have been given supervision or instruction 
concerning use of the appliance by a person responsible for their safety.

 

-

Children should be supervised to ensure that they do not play with  
the appliance.

 

-

Keep the appliance and its cord out of the reach of children.

 

-

Only use this appliance for its intended purpose to avoid potential 
hazard or injury.

 

-

Connect the appliance to an earthed wall socket.

 

-

Do not let the mains cord hang over the edge of the table or worktop on 
which the appliance stands.

 

-

Always disconnect the appliance from the wall socket if you leave it 
unattended and before you assemble,disassemble or clean it.

 

-

Do not let water or a moist cloth come into contact with the connectors 
on the base and on the underside of the milk jug.

Caution

 

-

Do not place the appliance in a cabinet when in use.

 

-

Never use any accessories or parts from other manufacturers or that 
Philips does not specifically recommend. If you use such accessories or 
parts, your warranty becomes invalid.

 

-

Do not remove the coil holder from the spindle as this may cause damage.

 

-

Only use the appliance to heat up or froth milk. Do not use it to process 
any other ingredients.

 

-

Do not exceed the maximum level indicated in the milk frother. If you overfill 
the milk frother, hot milk may escape from under the lid and cause scalding.

 

-

The bottom of the jug is hot if you pour out milk immediately after 
heating up or frothing.

 

-

Do not move the appliance while it is operating, to prevent hot milk from 
escaping from under the lid.

 

-

Correct cleaning of the milk frother is very important for reliable 
performance and good frothing results.

 

-

Always return the appliance to a service center authorized by Philips for 
examination or repair. Do not attempt to repair the appliance yourself, 
otherwise the warranty becomes invalid.

 

-

Always place the base and the milk jug on a dry, flat and stable surface.

 

-

Do not place the appliance on a hot surface and prevent the mains cord 
from coming into contact with hot surfaces.

 

-

Never let the appliance operate unattended.

 

-

Make sure that the milk frother is switched off before you remove the 
milk jug from the base.

 

-

Do not use the machine in combination with a transformer, as this could 
cause hazardous situations.

 

-

Never use scouring pads, abrasive cleaning agents or aggressive liquids 
such as petrol or acetone to clean the appliance. Simply use a soft cloth 
dampened with water.

 

-

Do not remove foam with a metal spoon.

 

-

This appliance is intended for normal household use only. It is not 
intended for use in environments such as staff kitchens of shops, offices, 
farms or other work environments. Nor is it intended to be used by clients 
in hotels, motels, bed and breakfasts and other residential environments.

Electromagnetic fields (EMF)

This Philips appliance complies with all applicable standards and 
regulations regarding exposure to electromagnetic fields.

Using the appliance

Insert the plug into a wall socket.

Remove the milk frother lid from the milk frother (Fig. 2).

Fill the milk frother with milk to the desired level (Fig. 3).

Place the whisk onto the whisk holder. Attach the shaft of the whisk 
holder to the milk frother lid and place it back on the milk frother (Fig. 4).

Press the button for 1 second for heating and frothing milk. (Fig. 5)  
Press the button for 3 seconds for frothing cold milk. (Fig. 6)

Remove the whisk for cleaning after frothing.

Cleaning and maintenance

Rinse the inside of the milk frother under hot running water (Fig. 7).

Remove the whisk holder from the milk frother lid. (Fig. 8) 

Remove the whisk from the whisk holder (Fig. 9) and rinse the parts 
under hot running water (Fig. 10).

Place the whisk onto the whisk holder. Attach the shaft of the whisk 
holder to the lid of the milk frother (Fig. 11).

Remove the plug from the wall socket. Clean the outside of the milk 
frother with a moist cloth (Fig. 12).

Ordering accessories

To buy accessories or spare parts, visit 

www.shop.philips.com/service

  

or go to your Philips dealer. You can also contact the Philips Consumer Care 
Center in your country (see the international warranty leaflet for contact details).

Warranty and support

If you need information or support, please visit 

www.philips.com/support 

or read the international warranty leaflet.

Recycling

 

-

Do not throw away the product with the normal household waste at the 
end of its life, but hand it in at an official collection point for recycling.  
By doing this, you help to preserve the environment.

 

-

Follow your country‘s rules for the separate collection of electrical 
and electronic products. Correct disposal helps prevent negative 
consequences for the environment and human health.

Troubleshooting

This chapter summarizes the most common problems you could encounter 
with the appliance. If you are unable to solve the problem with the 
information below, visit

 www.philips.com/support 

for a list of frequently 

asked questions or contact the Consumer Care Center in your country.

Problem

Possible cause

Solution

The light in the 

button flashes 

but the appliance 

does not 

operate.

You just prepared 

hot frothed milk 

or hot milk and 

pressed the button 

for milk or hot 

frothed milk again 

without letting the 

appliance cool 

down.

If you want to prepare hot frothed 

milk or hot milk again, the milk 

jug needs to cool down for a few 

minutes before you can use it 

again. As long as the milk jug is still 

hot, the temperature limiter makes 

sure that the appliance cannot be 

operated. You can rinse the inside 

of the milk jug with cold water to let 

it cool down faster.

The temperature of 

the milk is too high.

Replace the warm milk with cold 

milk or let the appliance cool down.

The appliance 

does not froth.

You have not placed 

the lid properly on 

the appliance.

Place the lid properly.

You did not attach 

the frothing coil to 

the coil holder.

Attach the frothing coil to the coil 

holder.

You used a type 

of milk that is not 

suitable for frothing.

Many factors can influence the 

quality of the milk froth (like protein 

content). If the milk does not froth 

as you would like, try a different 

type or brand of milk. Use semi-

skimmed cow's milk at refrigerator 

temperature for the best frothing 

result.

The inside of the milk 

jug is polluted with 

milk residues, which 

prevents the coil 

holder from rotating.

Clean the coil holder and the 

inside of the milk jug.

Milk escapes from 

under the lid.

You put too much 

milk in the milk jug.

Do not fill the milk jug beyond 

the MAX indication.

The milk is not 

very hot.

This is normal.

The milk is heated up to approx 

74°C to ensure the best froth and 

taste. Milk proteins start to break 

down and burn if the milk is 

overheated.

Not all milk has 

been frothed.

This is normal.

The appliance does not froth all 

the milk. The appliance created 

the optimal milk-froth ratio. The 

milk easily mixes with coffee or 

other beverages and the milk froth 

stays on top for a delicious head.

Summary of Contents for CA6500/63

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Page 2: ...nce complies with all applicable standards and regulations regarding exposure to electromagnetic fields Using the appliance 1 Insert the plug into a wall socket 2 Remove the milk frother lid from the milk frother Fig 2 3 Fill the milk frother with milk to the desired level Fig 3 4 Place the whisk onto the whisk holder Attach the shaft of the whisk holder to the milk frother lid and place it back o...

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