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7. Troubleshooting & FAQs
7.2 General FAQs
Q1:
When I install my monitor what should
I do if the screen shows 'Cannot
display this video mode'?
Ans.:
Recommended resolution for this
monitor: 1920x1080@60Hz.
Unplug all cables, then connect your PC to
the monitor that you used previously.
In the Windows Start Menu, select Settings/
Control Panel. In the Control Panel
Window, select the Display icon. Inside the
Display Control Panel, select the 'Settings'
tab. Under the setting tab, in box labelled
'desktop area', move the sidebar to
1920x1080 pixels.
Open 'Advanced Properties' and set the
Refresh Rate to 60Hz, then click OK.
Restart your computer and repeat step
2 and 3 to verify that your PC is set at
1920x1080@60Hz.
Shut down your computer, disconnect your
old monitor and reconnect your Philips
SMART All-in-One.
Turn on your monitor and then turn on
your PC.
Q2:
What is the recommended refresh
rate for SMART All-in-One?
Ans.:
Recommended refresh rate in
SMART All-in-One
is 60Hz, In case of
any disturbance on screen, you can set
it up to 75Hz to see if that removes the
disturbance.
Q3:
What are the .inf and .icm
À
les on the
CD-ROM? How do I install the drivers
(.inf and .icm)?
Ans.:
These are the driver
À
les for your
monitor. Follow the instructions in your
user manual to install the drivers. Your
computer may ask you for monitor
drivers (.inf and .icm
À
les) or a driver
disk when you
À
rst install your monitor.
Follow the instructions to insert the (
companion CD-ROM) included in this
package. Monitor drivers (.inf and .icm
À
les) will be installed automatically.
Q4:
How do I adjust the resolution?
Ans.:
Your video card/graphic driver and
monitor together determine the
available resolutions. You can select the
desired resolution under Windows
®
Control Panel with the "Display
properties".
Q5:
What if I get lost when I am making
monitor adjustments via OSD?
Ans.:
Simply press the
OK
button, then select
'Reset' to recall all of the original factory
settings.
Q6:
Is the LCD screen resistant to
scratches?
Ans.:
In general it is recommended that
the panel surface is not subjected to
excessive shocks and is protected from
sharp or blunt objects. When handling
the monitor, make sure that there is
no pressure or force applied to the
panel surface side. This may affect your
warranty conditions.
Q7:
How should I clean the LCD surface?
Ans.:
For normal cleaning, use a clean, soft
cloth. For extensive cleaning, please use
isopropyl alcohol. Do not use other
solvents such as ethyl alcohol, ethanol,
acetone, hexane, etc.
