Philips Brilliance BDM3275UP User Manual Download Page 1

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www.philips.com/welcome

BDM3275UP

EN User manual

Customer care and warranty

Troubleshooting & FAQs

Summary of Contents for Brilliance BDM3275UP

Page 1: ...www philips com welcome BDM3275UP EN User manual 1 Customer care and warranty 29 Troubleshooting FAQs 34 ...

Page 2: ...Assembly forVESA Mounting 12 2 5 MHL Mobile High Definition Link introduction 13 3 Image Optimization 14 3 1 SmartImage 14 3 2 SmartContrast 15 4 Technical Specifications 16 4 1 Resolution Preset Modes 19 5 Power Management 20 6 Regulatory Information 21 7 Customer care and warranty 29 7 1 Philips Flat Panel Displays Pixel Defect Policy 29 7 2 Customer Care Warranty 31 8 Troubleshooting FAQs 34 8 ...

Page 3: ... power cable or DC power cord for normal operation Please use approved power cord provided by Philips at all times If your power cord is missing please contact your local service center Please refer to Customer Care Consumer Information Center Do not subject the display to severe vibration or high impact conditions during operation Do not knock or drop the display during operation or transportatio...

Page 4: ...r or integration please contact with your local service center please refer to the chapter of Consumer Information Center For transportation information please refer to Technical Specifications Do not leave your display in a car trunk under direct sun light Note Consult a service technician if the display does not operate normally or you are not sure what procedure to take when the operating instr...

Page 5: ...our utmost to make the packaging easily separable into mono materials Please find out about the local regulations on how to dispose of your old display and packing from your sales representative Taking back Recycling Information for Customers Philips establishes technically and economically viable objectives to optimize the environmental performance of the organization s product service and activi...

Page 6: ...icense from Koninklijke Philips N V Display drivers User s Manual 使用前请阅读使用说明保留备用 HDMI DP Dual link DVI USB MHL Display Different according to region Install the base 1 Place the display face down on a smooth surface Pay attention not to scratch or damage the screen 2 Hold the neck with both hands 1 Gently attach the neck to theVESA mount area until the latch locks the neck 2 Use a screwdriver to...

Page 7: ... USB upstream 11 USB downtream 12 USB fast charger Connect to PC 1 Connect the power cord to the back of the display firmly 2 Turn off your computer and unplug its power cable 3 Connect the display signal cable to the video connector on the back of your computer 4 Plug the power cord of your computer and your display into a nearby outlet 5 Turn on your computer and display If the display displays ...

Page 8: ...y Off Customize your own USER key This hot key allows you to setup your favorite function key 1 Press button on the front bezel to enter OSD Menu Screen 2 Press or button to select main menu OSD Settings then press button 3 Press or button to select User then press button 4 Press or button to select your preferred function Audio Source Volume or Input 5 Press button to confirm your selection Now y...

Page 9: ...dio source DisplayPort MHL HDMI or Audio In 5 Press button to confirm your selection Note The next time you turn on this display it will by default select the audio source you previously selected In case you want to change it you will have to go through the selection steps again to select your new preferred audio source as the default Description of the On Screen Display What is On Screen Display ...

Page 10: ...0 100 0 100 0 100 5000K 6500K 7500K 8200K 9300K 11500K Red 0 100 Green 0 100 Blue 0 100 0 100 On Off Yes No 1 1 1 2 1 4 2 0 Audio Source Volume Input 0 100 On Off On Off 0 100 On Off Audio in MHL HDMI DisplayPort Off Fast Faster Fastest On Off 1 8 2 0 2 2 2 4 2 6 0 100 Wide screen 4 3 1 1 On Off Small Middle Large Top Right Top Left Bottom Right Bottom Left VGA DVI MHL HDMI DisplayPort Off PIP PBP...

Page 11: ...9 2 Setting up the monitor Physical Function Tilt 20 5 Swivel 170 170 Height adjustment 180mm Pivot 90 0 ...

Page 12: ...desktop How to enable MultiView by hotkey 1 Press the hotkey directly on the front bezel 2 The MultiView selection menu appears Press or button to select PBP Swap Off PIP Multi View P 3 Press button to confirm your selection and then exit automatically How to enable MultiView by OSD menu Besides pressing the hotkey directly on the front bezel the MultiView function can also be selected in OSD menu...

Page 13: ...DisplayPort PIP Size When PIP is activated there are three sub window sizes to choose Small Middle Large B A main Small Middle Large PIP Position When PIP is activated there are two sub window positions to choose Top Right Bottom Right B A main A main B Top Left Bottom Left B A main B A main Swap The main picture source and the sub picture source swapped on the display Swap A and B source in PIP m...

Page 14: ...e follow the instructions below to avoid any possible damage or injury 1 Place the display face down on a smooth surface Pay attention not to scratch or damage the screen 2 Loosen the assembly screws then detach the neck from the display 1 2 Note This display accepts a 100mm x 100mm VESA Compliant mounting interface 100mm 100mm ...

Page 15: ...ew the images on your big screen display and operate all function on you the mobile device such as internet surfing game playing photo browsing etc if your display has speaker function then you will be able to hear accompanying sound too When the MHL cable is disconnected or the mobile device is turned off the MHL function will be automatically disabled MHL MHL HDMI Note The port marked MHL HDMI i...

Page 16: ...ong Office Photo Movie Game Economy SmartUniformity and Off 3 The SmartImage on screen display will remain on screen for 5 seconds or you can also press OK to make confirmation There are seven modes to select Office Photo Movie Game Economy SmartUniformity and Off Photo Movie Game Economy SmartUniformity ff Office SmartImage Office Enhances text and dampens brightness to increase readability and r...

Page 17: ...ay s contrast ratio for maximum visual clarity and viewing enjoyment stepping up backlighting for clearer crisper and brighter images or dimming backlighting for clear display of images on dark backgrounds Why do I need it You want the very best visual clarity and viewing comfort for every type of content SmartContrast dynamically controls contrast and adjusts backlighting for clear crisp bright g...

Page 18: ...Refresh Rate 30 83 kHz H 56 76 Hz V Horizontal Frequency 30 99KHz VGA DVI HDMI MHL 30 160KHz DisplayPort sRGB YES Connectivity Signal Input VGA Analog DVI Dual Link Digital HDCP DisplayPort x 1 HDMI 2 0 MHL x 1 USB USB3 0x4 1 with B C 1 2 fast charging Input Signal Separate Sync Sync on Green Audio In Out PC audio in headphone out Convenience Built in speaker 3 W x 2 Multi View PIP PBP mode 2 devi...

Page 19: ...nputVoltage at 230VAC 50Hz Normal Operation 188 0 BTU hr typ 187 7 BTU hr typ 184 6 BTU hr typ Sleep Standby 1 02 BTU hr typ 1 57 BTU hr typ 1 71 BTU hr typ Off 0 68 BTU hr typ 1 02 BTU hr typ 1 02 BTU hr typ Off AC switch 0 BTU hr typ 0 BTU hr typ 0 BTU hr typ Power LED indicator On mode White Standby Sleep mode White blinking Power Supply Built in 100 240V AC 50 60Hz Dimensions Product with stan...

Page 20: ...BSMI KCC E standby ICES 003 KC J MOSS cETLus EPA TUV GS TUV ERGO TCO Edge PSB CU EAC SEMKO SASO KUCAS UKRAINIAN PSE CCC CECP WEEE Cabinet Color Black Finish Texture Note 1 EPEAT Gold or Silver is valid only where Philips registers the product Please visit www epeat net for registration status in your country 2 This data is subject to change without notice Go to www philips com support to download ...

Page 21: ... 0 1920X1080 60Hz HDMI 2 0 3840x2160 60Hz While using DVI a Dual link DVI cable is required for maximum resolution 3840 x 2160 The highest supporting screen resolution on HDMI is 3840 x 2160 but it always depends on your capability of graphics card and BluRay video players The factory default setting DisplayPort v1 1 supports to the resolution 3840x2160 30 Hz For optimized resolution 3840x2160 60H...

Page 22: ...ws the power consumption and signaling of this automatic power saving feature Power Management Definition VESA Mode Video H sync V sync Power Used LED Color Active ON Yes Yes 71W typ 104 2W max White Sleep Standby OFF No No 0 5W White blink Switch Off OFF 0 3W OFF The following setup is used to measure power consumption on this display Native resolution 3840 x 2160 Contrast 50 Brightness 300 nits ...

Page 23: ...formity color rendition and image stability Product have been tested according to rigorous safety standards at an impartial laboratory Electric and magnetic fields emissions as low as normal household background levels Low acoustic noise emissions Some of the Environmental features of the TCO Certified for displays The brand owner demonstrates corporate social responsibility and has a certified en...

Page 24: ... for electronic visual displays GS EK1 2000 2011 GS mark requirement Lead free Product Lead free display promotes environmentally sound recovery and disposal of waste from electrical and electronic equipment Toxic substances like Lead has been eliminated and compliance with European community s stringent RoHs directive mandating restrictions on hazardous substances in electrical and electronic equ...

Page 25: ... la FCC Ces limites sont conçues de façon à fourir une protection raisonnable contre les prEN50279 1998 Low Frequency Electric and Magnetic fields for Visual Display MPR II MPR 1990 8 1990 10 Low Frequency Electric and Magnetic fields TCO CERTIFIED Requirement for Environment Labeling of Ergonomics Energy Ecology and Emission TCO Swedish Confederation of Professional Employees for TCO versions Ene...

Page 26: ... qui si l appareil n est pas installé et utilisé selon les consignes données peuvent causer des interférences nuisibles aux communications radio Cependant rien ne peut garantir l absence d interférences dans le cadre d une installation particulière Si cet appareil est la cause d interférences nuisibles pour la réception des signaux de radio ou de télévision ce qui peut être décelé en fermant l équ...

Page 27: ... festgelegten Vorschriften Auf der Rückwand des Gerätes befindet sich ein Aufkleber der auf die Unbedenklichkeit der Inbetriebnahme hinweist da dieVorschriften über die Bauart von Störstrahlern nach Anlage III 5 Abs 4 der Röntgenverordnung erfüllt sind Damit Ihr Display immer den in der Zulassung geforderten Werten entspricht ist darauf zu achten daß 1 Reparaturen nur durch Fachpersonal durchgefüh...

Page 28: ...d should not be greater than 5A NOTE The severed plug must be destroyed to avoid a possible shock hazard should it be inserted into a 13A socket elsewhere A B How to connect a plug The wires in the mains lead are coloured in accordance with the following code BLUE NEUTRAL N BROWN LIVE L GREEN YELLOW EARTH E 1 The GREEN YELLOW wire must be connected to the terminal in the plug which is marked with ...

Page 29: ...All products produced and sold for China market have to meet China RoHS request 根据中国大陆电子电气产品有害物质限制使用标识要求中国RoHS法规标示要求产品中有害物质的名称及含量部件名称有害物质铅 Pb 汞 Hg 镉 Cd 六价铬 Cr VI 多溴联苯 PBB 多溴二苯醚 PBDE 外壳 O O O O O O 液晶显示屏灯管 X O O O O O 电路板组件 X O O O O O 电源适配线 X O O O O O 电源线连接线 X O O O O O 本表格根据SJ T 11364 的规定编制电路板组件包括印刷电路板及其构成的零部件如电阻电容集成电路连接器等 O 表示该有害物质在该部件所有均质材料中的含量均在 GB T26572规定的限量要求以下 X 表示该有害物质至少在...

Page 30: ...ia please visit the below web link http www india philips com about sustainability recycling index page 环保使用期限此标识指期限十年电子信息产品中含有的有毒有害物质或元素在正常使用的条件下不会发生外泄或突变电子信息产品用户使用该电子信息产品不会对环境造成严重污染或对其人身财产造成严重损害的期限废弃电器电子产品回收处理管理条例提示性说明为了更好地关爱及保护地球当用户不再需要此产品或产品寿命终止时请遵守国家废弃电器电子产品回收处理相关法律法规将其交给当地具有国家认可的回收处理资质的厂商进行回收处理 VCCI B この装置はクラスB情報技術装置ですこの装置は家庭環境で使用することを目的としていますがこの装置がラジオやテレビジョン受信機に近接し...

Page 31: ...s for certain types or combinations of pixel defects that are more noticeable than others This policy is valid worldwide subpixel pixel Pixels and Sub pixels A pixel or picture element is composed of three sub pixels in the primary colors of red green and blue Many pixels together form an image When all sub pixels of a pixel are lit the three colored sub pixels together appear as a single white pi...

Page 32: ...pixels 2 or fewer 3 adjacent dark subpixels 0 Distance between two black dot defects 15mm Total black dot defects of all types 5 or fewer TOTAL DOT DEFECTS ACCEPTABLE LEVEL Total bright or black dot defects of all types 5 or fewer Note 1 1 or 2 adjacent sub pixel defects 1 dot defect 2 This display is ISO9241 307 compliant ISO9241 307 Ergonomic requirement analysis and compliance test methods for ...

Page 33: ...122 1223 Free of charge Mon to Fri 9am 6pm Ireland Celestica 353 01 601 1161 Local call tariff Mon to Fri 8am 5pm Italy Anovo Italy 39 840 320 041 0 08 Mon to Fri 9am 6pm Luxembourg Ecare 352 26 84 30 00 Local call tariff Mon to Fri 9am 6pm Netherlands Ecare 31 0900 0400 063 0 10 Mon to Fri 9am 6pm Norway Infocare 47 2270 8250 Local call tariff Mon to Fri 9am 6pm Poland MSI 48 0223491505 Local cal...

Page 34: ...sic Service I I c 7 727 3097515 Latvia NA ServiceNet LV 371 67460399 371 27260399 Lithuania NA UAB Servicenet 370 37 400160 general 370 7400088 for Philips Macedonia NA AMC 389 2 3125097 Moldova NA Comel 37322224035 Romania NA Skin 40 21 2101969 Russia NA CPS 7 495 645 6746 Serbia Montenegro NA KimTec d o o 381 11 20 70 684 Slovakia NA Datalan Service 421 2 49207155 Slovenia NA PC H and 386 1 530 ...

Page 35: ...6030100 Sun Thu 10 00am 6 00pm Singapore Philips Electronics Singapore Pte Ltd Philips Consumer Care Center 65 6882 3966 Mon Fri 9 00am 6 00pm Sat 9 00am 1 00pm Taiwan FETEC CO 0800 231 099 Mon Fri 09 00 18 00 Thailand Axis Computer System Co Ltd 662 934 5498 Mon Fri 8 30am 05 30pm South Africa Computer RepairTechnologies 011 262 3586 Mon Fri 8 00am 05 00pm Israel Eastronics LTD 1 800 567000 Sun T...

Page 36: ...he display cable has bent pins Make sure the computer is turned on AUTO button doesn t function The auto function is applicable only in VGA Analog mode If the result is not satisfactory you can do manual adjustments via the OSD menu Note The Auto Function is not applicable in DVI Digital mode as it is not necessary Visible signs of smoke or sparks Do not perform any troubleshooting steps Disconnec...

Page 37: ...ive resolution Green red blue dark and white dots appears on the screen The remaining dots are normal characteristic of the liquid crystal used in today s technology Please refer the pixel policy for more detail The power on light is too strong and is disturbing You can adjust power on light using the power LED Setup in OSD main Controls For further assistance refer to the Consumer Information Cen...

Page 38: ...oth For extensive cleaning please use isopropyl alcohol Do not use other solvents such as ethyl alcohol ethanol acetone hexane etc Q8 Can I change the color setting of my display Ans Yes you can change your color setting through OSD control as the following procedures Press OK to show the OSD On Screen Display menu Press Down Arrow to select the option Color then press OK to enter color setting th...

Page 39: ...ou leave your display unattended Always activate a periodic screen refresh application if your LCD display will display unchanging static content Warning Failure to activate a screen saver or a periodic screen refresh application may result in severe burn in or after image or ghost image symptoms that will not disappear and cannot be repaired The damage mentioned above is not covered under your wa...

Page 40: ...ou want to change audio source input for example listen to your MP3 player independently regardless of the video source input you can press to enter OSD menu Select your preferred Audio Source option from the Audio main menu Please note that the next time you turn on your display the display will by default select the audio source you chose last time In case you want to change it again you need to...

Page 41: ... rights reserved Philips and the Philips Shield Emblem are registered trademarks of Koninklijke Philips N V and are used under license from Koninklijke Philips N V Specifications are subject to change without notice Version BDM3275E1T ...

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