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36

Your Philips Warranty conditions for Western 
Europe per 1st of January 2011

Dear Customer,
Thank you for purchasing this 
Philips monitor.
All Philips monitors are designed 
and manufactured to high 

standards and deliver high-quality performance, 
ease of use and ease of installation. Should you 
encounter any difficulties while installing or using 
this product, please contact the Philips helpdesk 
directly to benefit from your Philips Warranty 
conditions. This service warranty entitles you 
to get a solution depending on the model you 
purchased when your monitor turns out to be 
faulty or defective. 

What is covered? 
The Philips West European Warranty applies 
within Andorra, Austria, Belgium, Cyprus, 
Denmark, France, Germany, Greece, Finland, 
Ireland, Italy, Liechtenstein, Luxembourg, 
Monaco, the Netherlands, Norway, Poland, 
Portugal, Sweden, Switzerland, Spain and the 
United Kingdom and only for monitors originally 
designed, manufactured, approved and/or 
authorized for usage within these countries.

Warranty coverage begins as from the day 
you buy your monitor and be serviced in case 
of defects provided for under the warranty 
coverage for a warranty period of 36 months 
for Philips C, E, T, V, and X models and for 
models B, P and S we give 24 months. Your 
original purchase document is your proof for 
the purchase day, so keep this carefully stored 
and available when a warranty service is 

requested.

For the C,E,T, V and X models, your monitor 
will be picked-up at your address, repaired in 
our Certified Service Center and Return back 
to your address within 7 working days after it’s 
picked up. If no Repair can be fulfilled within 10 

8. Customer care and warranty

8.2 Customer Care & Warranty

PLEASE SELECT YOUR COUNTRY/AREA TO 
REVIEW DETAILS OF YOUR WARRANTY 
COVERAGE

WESTERN EUROPE

Austria / Belgium / Denmark / France / 
Germany / Greece / Finland / Ireland / Italy / 
Luxembourg / the Netherlands / Norway / 
Portugal / Sweden / Switzerland / Spain / 
United Kingdom / Poland

CENTRAL AND EASTERN EUROPE region

Czech Republic / Hungary / Russia / Slovakia / 
Slovenia / Turkey/ Romania/ Bulgaria/ Ukraine/ 
Baltic’s/Belarus/ Croatia/ Estonia/ Latvia/ 
Lithuania/ Serbia & Montenegro

LATIN AMERICA

Argentina / Brasil

NORTH AMERICA

Canada / USA

PACIFIC

Australia / New Zealand

ASIA

China / Hong Kong / Macau/ India / Indonesia 
/ Korea / Malaysia / Pakistan / Philippines / 
Singapore / Taiwan / Thailand / Vietnam

AFRICA

South Africa

MIDDLE EAST

United Arab Emirates/ Israel

Summary of Contents for BRILLIANCE 273P3

Page 1: ...www philips com welcome EN User manual 1 Customer care and warranty 34 Troubleshooting FAQs 48 273P3 Brilliance...

Page 2: ...1 SmartImage 8 3 2 SmartContrast 9 3 3 Philips SmartControl Premium 10 3 4 SmartDesktop Guide 17 4 Power Sensor 22 5 Technical Specifications 24 5 1 Resolution Preset Modes 26 6 Power Management 27 7...

Page 3: ...econds before attaching the power cable or DC power cord for normal operation Please use approved power cord provided by Philips all the time If your power cord is missing please contact with your loc...

Page 4: ...y document for repair or integration please contact with your local service center please refer to the chapter of Consumer Information Center For transportation information please refer to Technical S...

Page 5: ...at serves your household or the store at which you purchased the product Your new monitor contains materials that can be recycled and reused Specialized companies can recycle your product to increase...

Page 6: ...nitor displays images the installation is done 2 2 Operating the monitor Front view product description To access the OSD menu Return to previous OSD level Power sensor To switch monitor s power ON an...

Page 7: ...Menu Below is an overall view of the structure of the On Screen Display You can use this as a reference when you want to work your way around the different adjustments later on Main menu Sub menu Auto...

Page 8: ...the monitor is powered on at a different resolution an alert is displayed on screen Use 1920 x 1080 at 60 Hz for best results Display of the native resolution alert can be switched off from Setup in t...

Page 9: ...ve the Base Condition ForVESA standard mounting applications 273P3 1 Remove the 4 screws 2 Remove the base from the monitor Note This monitor accepts a 100mm x 100mm VESA Compliant mounting interface...

Page 10: ...creen Based on a scenario you select SmartImage dynamically enhances the contrast color saturation and sharpness of images to enhance the contents being displayed all in real time with the press of a...

Page 11: ...contrast are adjusted and backlighting finetuned for just right display of everyday office applications and lower power consumption v Off No optimization by SmartImage 3 2 SmartContrast What is it Un...

Page 12: ...v Follow the instruction and complete the installation v You can launch after installation is completed v If you want to launch later you can either click the shortcut on desktop or toolbar First lau...

Page 13: ...ck Level White Point Color Calibra tion and SmartImage Please refer to SmartImage section You can follow the instruction and do the adjustment Refer to below table for sub menu item base on your input...

Page 14: ...libration by default is on If unchecked does not allow for color calibration to happen dimes out start and quick view buttons 6 Must have patent info in calibration screen First color Calibration Scre...

Page 15: ...the drop down Plug Ins menu To enableTheft Deterrence clicking Enable Theft Deterrence Mode button brings up the following screen User can enter PIN between 4 and 9 digits numbers only After entering...

Page 16: ...ol Premium se lections for Select Preset and Tune Display in the desktop right click context menu Disabled removes SmartControl Premium from the right click context menu Enable Task Tray icon is check...

Page 17: ...er SmartControl Premium tabs are not available Display the Source instruction pane and current input source setting On single input displays this pane will not be visible Options Audio Will only be ac...

Page 18: ...cked in the Options Preferences pane then the menu will be visible The Context Menu has four entries SmartControl Premium When selected the About Screen is displayed Select Preset Provides a hierarchi...

Page 19: ...desktop PC icon or restart the system Task Tray Menu Disabled When theTaskTray is disabled in the preference folder only the EXIT selection is available To completely remove SmartControl Premium from...

Page 20: ...e color options Click Effects button check Show window contents while dragging XP Display Properties Appearance Effects check Show window contents while dragging Win 7 No other alternative path availa...

Page 21: ...t having to drag and drop Releasing the mouse will send the window to the highlighted partition Task Tray Right Click The task tray also contains most of the features supported in the title bar with t...

Page 22: ...on 2 horizontal center Partition 3 horizontal bottom For 270 Partition 3 horizontal top Partition 2 horizontal center Partition 1 horizontal bottom Vertical Split Left Assesses the screen resolution a...

Page 23: ...ft sideVertical Partition 2 3 on right sideVertical Horizontal Split Bottom Assesses the screen resolution and divides the display into two evenly sized horizontal regions the bottom region is single...

Page 24: ...reduces the power consumption upto 80 Setting Default settings At its default setting Setting 3 PowerSensor is designed to detect the presence of the user located between 30 and 100 cm 12 and 40 inch...

Page 25: ...in your current position PowerSensor function is designed to work in Landscape mode horizontal position only After PowerSensor turn on it will automatically turn Off if the monitor is used in Portrai...

Page 26: ...gital VGA Analog HDMI Input Signal Separate Sync Sync on Green Convenience User Convenience Smartimage Volume Power On Off Sensor back Menu OK OSD Languages English French German Italian Russian Spani...

Page 27: ...ct with packaging 10 85 kg Operating Condition Temperature range operation 0 C to 40 C Temperature range Non operation 20 C to 60 C Relative humidity 20 to 80 Altitude Operation 12 000 ft 3 658 m Non...

Page 28: ...0 640x480 66 67 37 86 640x480 72 81 37 50 640x480 75 00 37 88 800x600 60 32 46 88 800x600 75 00 48 36 1024x768 60 00 60 02 1024x768 75 03 63 89 1280x1024 60 02 79 98 1280x1024 75 03 55 94 1440x900 59...

Page 29: ...er consumption and signaling of this automatic power saving feature Power Management Definition VESA Mode Video H sync V sync Power Used LED color Active ON Yes Yes 43 5 W typ White Sleep OFF No No 0...

Page 30: ...contrast resolution black level gamma curve colour and luminance uniformity and colour rendering v Products are tested according to rigorous safety standards at impartial laboratories v Electric and m...

Page 31: ...e following standards v EN60950 1 2006 Safety requirement of Information Technology Equipment v EN55022 2006 Radio Disturbance requirement of Information Technology Equipment v EN55024 1998 A1 2001 A2...

Page 32: ...n outlet on a circuit different from that to which the receiver is connected v Consult the dealer or an experienced radio TV technician for help Changes or modifications not expressly approved by the...

Page 33: ...est susceptible d interdire l utilisateur l usage du pr sent quipement N utiliser que des c bles RF arm s pour les connections avec des ordinateurs ou p riph riques CET APPAREIL NUMERIQUE DE LA CLASSE...

Page 34: ...en Auf der R ckwand des Ger tes befindet sich ein Aufkleber der auf die Unbedenklichkeit der Inbetriebnahme hinweist da dieVorschriften ber die Bauart von St rstrahlern nach Anlage i EV GHU 5 QWJHQYHU...

Page 35: ...called Management Methods for Controlling Pollution by Electronic Information Products or commonly referred to as China RoHS All products including CRT and Monitor which are produced and sold for Chi...

Page 36: ...combinations of pixel defects that are more noticeable than others This policy is valid worldwide Pixels and Sub pixels A pixel or picture element is composed of three sub pixels in the primary colors...

Page 37: ...e warranty period aTFT Monitor panel in a Philips flat panel monitor must have pixel or sub pixel defects exceeding the tolerances listed in the following tables 8 Customer care and warranty BRIGHT DO...

Page 38: ...provided for under the warranty coverage for a warranty period of 36 months for Philips C E T V and X models and for models B P and S we give 24 months Your original purchase document is your proof f...

Page 39: ...EHU RQ WKH product has been altered deleted removed or made illegible v 5HSDLUV RU SURGXFW PRGLILFDWLRQV DQG alterations have been executed by unauthorized service organizations or persons v DPDJH LV...

Page 40: ...Customer care and warranty Contact Information for West European region Germany 49 01803 386 853 0 09 United Kingdom 44 0207 949 0069 Local call tariff Ireland 353 01 601 1161 Local call tariff Spain...

Page 41: ...f no Repair can be fulfilled within 10 working days after the unit is picked up then a replacement monitor of at least an equivalent monitor will be given to you 8 Customer care and warranty The repla...

Page 42: ...directly the Philips Service and Consumer Information Centers Website http www philips com support Eastern Europe BELARUS IBA Technical Center of JV IBA M Bogdanovich str 155 BY 220040 Minsk Tel 375 1...

Page 43: ...rkey Tecpro Telsizler Mah 10 Kagithana Istanbul Turkey Tel 90 212 444 4 832 UKRAINE Comel Shevchenko street 32 UA 49030 Dnepropetrovsk Tel 380 562320045 www csp comel com LLCTopaz Company Topaz Servic...

Page 44: ...service smartpixels com hk Service hours Mon To Fri 9 00am 6 00pm Sat 9 00am 1 00pm Macau Company Smart PixelsTechnology Ltd Address RUA DO PE ANT ROLIZ NO 2H R C SL A HONG FOK KOK MACAU Tel 853 0800...

Page 45: ...338 E mail pceinfo my philips com Service Hours Mon Fri 8 15am 5 15pm Sat 9 00am 1 00pm Pakistan Philips Consumer Service Address Mubarak manzil 39 Garden Road Saddar Karachi 74400 Tel 9221 2737411 16...

Page 46: ...m Springs Centre Christoffel RoadVan Riebeeck Park Kempton Park South Africa Tel 086 000 0888 Fax 2711 391 1060 E mail monitorcare philipssupport co za Service hours Mon Fri 08 00am 05 00pm Middle Eas...

Page 47: ...EXCLUDED Your warranty does not cover Labor charges for installation or setup of the product adjustment of customer controls on the product and installation or repair of antenna systems outside of th...

Page 48: ...be provided at Philips Canada depot or any one of its authorized service centers In Canada this warranty is given in lieu of all other warranties No other warranties are expressed or implied including...

Page 49: ...icating the date of purchase dealer s name and model and production number of the product The Philips guarantee may not apply if v WKH GRFXPHQWV KDYH EHHQ DOWHUHG LQ DQ way or made illegible v WKH PRG...

Page 50: ...Check to see if the monitor cable has bent pins v Make sure the computer is turned on AUTO button doesn t function v The auto function is applicable only in VGA Analog mode If the result is not satis...

Page 51: ...v Always activate a moving screen saver program when you leave your monitor unattended v Always activate a periodic screen refresh application if your Monitor will display unchanging static content v...

Page 52: ...on SmartControl Premium tab nothing shows up after a while or a failure message shows what happened Ans It might be your graphic adaptor is not compatible with the SmartControl Premium If your graphic...

Page 53: ...ions in your user manual to install the drivers Your computer may ask you for monitor drivers inf and icm files or a driver disk when you first install your monitor Follow the instructions to insert t...

Page 54: ...pter to connect the monitor to your Mac system Please contact your Philips sales representative for more information Q10 Are Philips Monitors Plug and Play Ans Yes the monitors are Plug and Play compa...

Page 55: ...Philips and the Philips Shield Emblem are registered trademarks of Koninklijke Philips Electronics N V and are used under license from Koninklijke Philips Electronics N V Specifcations are subject to...

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