Philips Pixel Defect Policy
Pixel Defect Tolerances
In order to qualify for repair or replacement due to pixel defects during the warranty period, a TFT
LCD panel in a Philips flat panel monitor must have pixel or sub pixel defects exceeding the
tolerances listed in the following tables.
BRIGHT DOT DEFECTS
ACCEPTABLE LEVEL
MODEL
190SW9
1 lit subpixel
3 or fewer
2 adjacent lit subpixels
1 or fewer
3 adjacent lit subpixels (one white pixel)
0
Distance between two bright dot defects*
>15mm
Total bright dot defects of all types
3 or fewer
BLACK DOT DEFECTS
ACCEPTABLE LEVEL
MODEL
190SW9
1 dark subpixel
5 or fewer
2 adjacent dark subpixels
2 or fewer
3 adjacent dark subpixels
0
Distance between two black dot defects*
>15mm
Total black dot defects of all types
5 or fewer
TOTAL DOT DEFECTS
ACCEPTABLE LEVEL
MODEL
190SW9
Total bright or black dot defects of all types
5 or fewer
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