TROUBLESHOOTING
15
English
If a fault occurs, first check the points listed below before taking the set for repair. If you are
unable to remedy a problem by following these hints, consult your dealer or service center.
WARNING:
Do not open the set as there is a risk of electric shock. Under no circumstances
should you try to repair the set yourself, as this would invalidate the warranty.
PROBLEM
– POSSIBLE CAUSE
• REMEDY
No sound/power
– VOLUME is not adjusted
• Adjust the VOLUME
– Headphones are connected
• Disconnect headphones
– Power cord not securely connected
• Connect the AC power cord properly
– Batteries exhausted/ incorrectly inserted
• Insert fresh batteries/ batteries correctly
CD playback sounds distorted at maximum
level
– Original CD pre-recorded at very high sound
level
• Reduce volume and/or deactivate any added
sound features e.g. bass control
Display does not function properly/ No
reaction to operation of any of the controls
– Electrostatic discharge
• Switch off set, disconnect the power plug
and reconnect after a few seconds
CD playback does not work
– CD is badly scratched or dirty
• Replace or clean the CD, see Maintenance
– Laser lens steamed up
• Wait until lens has acclimatized
The CD skips tracks
– CD is damaged or dirty.
• Replace or clean the CD
– SHUFFLE or a program is active.
• Quit SHUFFLE/PROGRAM mode(s)
Poor cassette sound quality
– Dust and dirt on the heads, etc.
• Clean deck parts etc., see Maintenance
– Use of incompatible cassette types (METAL
or CHROME)
• Only use NORMAL (IEC
I
) for recording
Recording does not work
– Cassette tab(s) may be broken out
• Apply a piece of adhesive tape over the
missing tab space
The type plate is located
on the bottom of the set.
XP AZ 2000/17.1 family 29-03-2001 13:05 Pagina 15