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English
Ordering accessories
To buy accessories or spare parts, visit
www.philips.com/parts-and-
accessories
or go to your Philips dealer. You can also contact the Philips
Consumer Care Center in your country (see the international warranty leaflet
for contact details).
Assistance
For assistance visit our website
www.philips.com/avent
or contact the
Philips Consumer Care Center in your country. You find contact details in the
worldwide guarantee leaflet.
Frequently asked questions
This chapter summarizes the most common problems you could encounter
with the appliance. If you are unable to solve the problem with the
information below, visit
www.philips.com/support
for a list of frequently
asked questions or contact the Consumer Care Center in your country.
HOW TO USE / CONNECTING THE UNITS
Question Answer
Why does the power-on
light of the baby unit
not go on when I switch
on the unit?
Perhaps the baby unit is not connected to the mains. Connect the baby unit
to the mains. Then set the on/off switch of the baby unit upwards to the ON
position to establish connection with the parent unit.
Why doesn't the parent
unit charge when I plug
it in?
Perhaps the adapter is not plugged in properly. Make sure the adapter is
plugged into the wall socket properly.
The parent unit may already be fully charged. The battery status light will be
green when the battery is fully charged and the device is connected to the
mains power.
Why doesn’t the baby
unit charge when I plug
it in?
The baby unit does not have a charging function. The baby unit only works
when it is connected to the mains.
Why can’t I establish a
connection?
Why is the connection
lost every now and
then?
Why are there sound
interruptions?
The baby unit and the parent unit are probably close to the outer limits
of the operating range or there is interference from other 2.4 GHz wireless
devices. Try a different location, decrease the distance between the units
or switch off other 2.4 GHz wireless devices (laptops, mobile phones,
microwaves, etc) . It can take up to 10 seconds before the connection
between the units is reestablished.
If the signal is lost, then the parent unit will make a beeping sound (3 quick
beeps every 20 seconds).
The baby and parent unit might be too close to each other, keep them at
least 1.5 meters/ 5 feet away from each other to prevent interference.
