19
ENGLISH
Problem
Possible cause
Solution
My home-made
fries do not turn
out as I expected.
You did not use the right
potato type.
To get the best results, use fresh
(slightly) floury potatoes. If you need to
store the potatoes, do not store them
in a cold environment like in a fridge.
Choose potatoes whose package states
that they are suitable for frying.
The amount of
ingredients in the basket
is too big.
Follow the instructions in this user
manual to prepare home-made fries
(see ‘Food table’ or download the free
Airfryer App).
Certain types of
ingredients need to be
shaken halfway through
the cooking time.
Follow the instructions in this user
manual to prepare home-made fries
(see ‘Food table’ or download the free
Airfryer App).
The Airfryer does
not switch on.
The appliance is not
plugged in.
When you switch on the appliance, you
hear the sound of the working fan. If you
do not hear this sound, check if the plug
is inserted in the wall outlet properly.
You have set the timer
to a time shorter than 5
minutes.
Set the timer to a time of 5 minutes or
more.
Several appliances
are connected to one
outlet.
The Airfryer has a high wattage. Try a
different outlet and check the fuses.
I see some
peeling off spots
inside my Airfryer.
Some small spots can
appear inside the pan
of the Airfryer due to the
incidental touching or
scratching of the coating
(e.g. during cleaning
with harsh cleaning
tools and/or while
inserting the basket).
You can prevent damage by lowering
the basket into the pan properly. If you
insert the basket at an angle, its side
may knock against the wall of the pan,
causing small pieces of coating to chip
off. If this occurs, please be informed
that this is not harmful as all materials
used are food-safe.
White smoke
comes out of the
appliance.
You are cooking fatty
ingredients and the fat
reducer is not put in the
pan.
Carefully pour off any excess oil or fat
from the pan, place the fat reducer in
the pan and then continue cooking.
The pan still contains
greasy residues from
previous use.
White smoke is caused by greasy
residues heating up in the pan. Always
clean the pan, basket and fat reducer
thoroughly after every use.
Breading or coating did
not adhere properly to
the food.
Tiny pieces of airborne breading
can cause white smoke. Firmly press
breading or coating to food to ensure it
sticks.
