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Discover your phone

Philips continuously strives to improve its products.
Therefore, Philips reserves the rights to revise this user
guide or withdraw it at any time without prior notice.
Philips provides this user guide "as is" and does not
accept, except as required by applicable law, liability for
any error, omission or discrepancy between this user
guide and the product described. The device is meant to
be connected to GSM/GPRS networks.

How to...

Numeric keys

Decorate hook

Navigation &

keys

262,000 Color

Main screen

Pick up key

Hang up, cancel,

and on/off key

Battery room

USB Port/Battery

Charging

Left Softkey

Right Softkey

Status LED

Volume/Brightness

key

Integrated antenna

Back of the 
phone: 
camera lens

Camera key

Switch the phone 
On/Off

Long press  .

Enter your PIN 
code

Enter your PIN code using
the keypad and press 

 or

 to confirm.

Lock the keypad

Long press 

 (the keypad is

automatically unlocked when
receiving a call).The keypad
is locked when the slider is
closed.

Unlock the keypad

Press Right Softkey; your
phone asks you "Unlock
Keypad"? Press Left softkey
Yes to confirm or Right
softkey No to cancel unlock.

Make a call

Enter the phone number on
the keypad and press   to
dial.

End a call

Press .

Answer a call

Press   when your phone
rings.

Summary of Contents for 960

Page 1: ...ck up key Hang up cancel and on off key Battery room USB Port Battery Charging Left Softkey Right Softkey Status LED Volume Brightness key Integrated antenna Back of the phone camera lens Camera key Switch the phone On Off Long press Enter your PIN code Enter your PIN code using the keypad and press or to confirm Lock the keypad Long press the keypad is automatically unlocked when receiving a call...

Page 2: ...een above Access the Contacts Press T in idle mode Access the Quick call function Press S in idle mode Access the Dialed list Press in idle mode Activate deactivate the Silence mode Press and select silence mode Access the Main Menu Press in idle mode Go to previous menu Press Quickly return to idle when browsing menus Short or long press Use the fast access softkey Press when in idle mode to acce...

Page 3: ...ess the options related to the selected item press or select Back to go back one level How to use this manual The current manual strives to present the information concerning your Philips 960 mobile phone in as clear and as complete a form as possible The content of this manual is structured as follows Discover your phone The current section Presents an overview of your mobile phone and informatio...

Page 4: ... 9 4 Entertainment 11 Games 11 IMPS 12 Demo mode 13 5 Browser 14 WAP 14 Start Browser 14 Bookmarks 15 Settings 16 WAP Push setting 17 Connectivity 17 6 Media Player 19 Audio 19 Video 20 Pictures 20 7 Camera 22 How to 22 Activate 22 Video 24 Activate 24 8 Messages 26 SMS 26 MMS 29 Email 32 Receive Email 33 User Messages 34 Voice mailbox 35 Cell Broadcast 35 Memory status 36 9 My Files 37 Handset me...

Page 5: ...iles 47 Profile selection 47 Profile settings 47 13 Connectivity 48 Infrared 48 Bluetooth 48 PC Applications 48 Network 49 CSD settings 49 GPRS settings 50 GPRS info 50 14 Calls 51 View calls 51 Time charges 51 Charge settings 51 Delete records 52 Settings 52 15 Settings 53 General 53 Sounds 54 Display 55 Connectivity 55 Icons symbols 56 Precautions 57 Troubleshooting 61 Philips Authentic Accessor...

Page 6: ...mall quantity of memory in which you can store phone numbers and messages for more information see Contacts on page 43 Insert the SIM card Press down the latch 1 and then lift up the door of the battery compartment 2 To remove the battery press down the latch 1 and lift up the battery 2 If your SIM card is delivered in a credit card size remove it from its holder and insert it under the metal clip...

Page 7: ...ated to you by your operator or retailer For more information on PIN codes see Security on page 53 If you enter an incorrect PIN code 3 times your SIM card will be blocked To unblock it you must request the PUK code from your operator Charging the battery via USB Your phone is powered by a rechargeable battery A new battery is partially charged and an alarm will warn you when the battery level is ...

Page 8: ...ou are transferring your SIM card from another phone you may want to copy the contents of your SIM phonebook to your Philips 960 mobile phone To do so proceed as follows For more information on managing your phonebooks please see Contacts on page 43 Setting Hotkeys You can configure the numeric keys to access your favorite features simply by long pressing on the numeric key Long press a numeric ke...

Page 9: ... feature with the numeric key Phone number Calls received Phonebook Address book Alarm New SMS Games New MMS Calendar New SMS Appointments New Email Notes Camera Calculator Bookmark Currency converter Calls divert all call More options Calls missed ...

Page 10: ...cess the following options Press To Keypad keys Enter the telephone number of your correspondent An edit screen appears Clear Short press to delete the last digit or long press to clear the phone number on the edit screen Call the number or save the number End the call Press To T Go to Contacts and select new contacts to access the list Direct access to the contact list S or T Select the desired c...

Page 11: ...aking to one caller and have another on hold You can either end of the calls before answering the third one or introduce the calling party into a conference see above This service is limited to two current communications one active and one on hold New Call Press to place a new call Main menu Open the Main menu Record Record the voice Press To Options Access the New call option S and T Select a con...

Page 12: ...n to turn T9 on or off and short pressing to toggle through the text input options ABC ABC abc and 123 As you toggle through the options a message appears on the screen to indicate that you are moving from one mode into another T9 Text input What is it T9 Predictive Text Input is an intelligent editing mode for entering text on a mobile phone It allows you to enter text more quickly by anticipatin...

Page 13: ...Short press to enter a space Long press to enter the number When a T9 word is highlighted on the screen a short press inserts the word followed by a space Short press to enter a letter Long press to enter a number Short press to enter a full stop Long press to enter zero To browse the list of candidate words X To insert the word only no space after To clear an entry backspace key To quit the editi...

Page 14: ... the second letter on the 4 key so you must press it twice to enter h The example below explains in more detail Example how to enter the word home Short press to shift from T9 to basic mode Long press to display the list of available text editing modes Press To 1 2 3 Reach the end of the list of proposed words that appears as a series of dashes Spell Enter the word in the window that appears using...

Page 15: ... on each key as shown in the table below Short press Long press space 1 1 a b c 2 à ä ç A B C 2 d e f 3 é è D E F 3 g h i 4 ì G H I 4 j k l 5 J K L 5 m n o 6 ö ñ ò M NO 6 p q r s 7 β P Q R 7 t u v 8 ü ù T U V 8 w x y z 9 æ ø å W X Y Z Æ Ø Å 9 Full stop 0 ...

Page 16: ... you to create folders to organize the games you have downloaded from the network via WAP Press To Start Launch a game and start playing RKS Options Read the instructions and learn about levels and scoring Options Description Open To open a folder and view its con tents New Folder To create a new folder for your games Rename To rename the selected game or fold er Delete To delete the selected game...

Page 17: ...efore you start using IMPS you are required to log in your name Under main menu go to Entertainment IMPS Login Msg History Press To Select Main menu Entertainment IMPS Login Account Setup S or T key Or Edit Select a predefined login name Or Edit login account information Account name URL User ID Password GPRS setting Launch Start the IMPS service OK Confirm the function is successfully activated P...

Page 18: ...ther details such as Automatic longin toggle between Yes or No Time out select among 0 5 10 15 30 60 minute Message Info toggle between Yes or No Msg Info with Sound toggle between Yes or No Msg Info with Vibration toggle between Yes or No Msg Info with Pop up toggle between Yes or No Online Info Toggle between Yes or No Online Info with Sound toggle between Yes or No Online Info with Vibration to...

Page 19: ...ntact your service provider for the information required to fill in the fields described here Configuring WAP Before you can connect to the Internet you must first complete the following two steps Start Browser Your homepage is the WAP site your mobile phone connects to by default Your phone may be preconfigured to connect to the WAP site of your service provider See Profiles below for how to set ...

Page 20: ...s To Select Main menu Browser Bookmark Add Go to Add option menu S or T Select to add New Bookmark or New Folder Select Go to edit screen and enter informa tion such as Title and URL for New Bookmark or Title for New Folder Press To Select Main menu Browser Bookmark S or T Navigate to the desired folder options Options under bookmarks folder include Favorites Select Edit Delete Delete all Press To...

Page 21: ...is is usually port number 9201 Home page To enter a WAP site address to which you will connect directly when con necting using the related profile Linger time To enter an inactivity timeout in sec onds after which your phone will au tomatically close the WAP connection Connection To toggle between different way to connect to the WAP service Auto CSD or GPRS If the GPRS network isn t available upon...

Page 22: ... WAP proxy of different mobile service providers To display convert the list of the available connections you can use the following procedure CSD settings This menu allows you to configure a CSD circuit switched data connection to the network The available CSD settings are Options Description Always all Turn on the message broadcast service for all the messages Always none Turn off the message bro...

Page 23: ... toggle between Analogue or IS DN Dial number To enter the dial number of your WAP service Login name To enter a login name Password To enter the password Options Description Server name To name the current profile GPRS APN To toggle between Analogue or IS DN Login name To enter a login name Password To enter the password Authentica tion Select to activate or deactivate Press To Select Main menu B...

Page 24: ...ion More Music Download more music All Display all the sound files that you have saved in your phone Highlight one file and press Options to Play Play the audio file Shuffle and Repeat Shuffle and repeat playing the file Add to playlist Add the file to the playlist Send Send the audio file to other recipient Details Display details of the file Activate Rights Delete Delete the audio file Set as ri...

Page 25: ...ringtone Set the audio as the ring tone for your phone Background play Playlists Add the Audio file to the playlist or create a new playlist Press To Select Main menu Media Player X or W Scroll among Audio Video and Pictures menu Highlight the Video menu S or T Go to the submenu under Video Options Description More Video Download more videos All Display all the video files that you have saved in y...

Page 26: ...Options Description More Pictures Download more pictures All Display all the pictures that you have saved in your phone Folders Arrange the pictures by different fold er Recent See the pictures that were displayed most recently Slide shows Display the pictures in slide shows ...

Page 27: ... in Multimedia Picture album or Video Album See Media Player on page 19 for more detailed information Activate When the camera mode is activated you can change a number of settings by pressing option Before you take a picture you may press to access the following options Press To From Main menu Camera Side key Launch camera mode directly or Activate the camera to take a picture S T Zoom in out whe...

Page 28: ... mode Mode Three modes for selection Night mode Self timer and Multi shot Effects Select to add special effects to the picture Special effects for selection No effect Negative Black White Crayon Sketch Oil Blackboard Whiteboard Sepia and Blue There are two options after selecting effects frames and special effects Setting Edit more detailed information Default name Enter default name for the pictu...

Page 29: ...o access the following options Press To Select or From Main menu Camera or X or W Side key Launch video mode directly or To scroll the phone from Camera mode to Video mode Note that the icon on the upper left screen indicates which mode you selected Start recording a video S T Zoom in out when the camera is ac tive W X Adjust exposure when the camera is active Stop recording Save the video right a...

Page 30: ...ality Fine and Normal View all videos Select to view the recorded video Light Select to turn on off the flashlight Effects Select a Frame or Special effects Frame Turn on off the Frame and select Frame 1 3 Special effects Turn on off Special effects and select from B W Sepia and Blue Setting Edit more detailed information Default name Enter default name for the picture Defaults Restore the factory...

Page 31: ...sounds pictures and or animations Create a new SMS When you are editing an SMS press Options to have following features Press To Messag es or Select From Main menu select Messages Create or From standby screen select Messages Create From Main menu select Messages User messages Select SMS Keypad keys Enter text for your SMS Selector Clear Select the desired word character or Delete a word character...

Page 32: ...MS For more information see Predefined text below Insert number To insert a phone number from your phonebook into the message Insert bookmark Insert a bookmark Spell word T9 language To select between T9 automatic or T9 English T9 dictionary To turn on or off the T9 dictionary Save as To save the SMS as a draft or as a template Format This menu allows you to format the text of your message Please ...

Page 33: ...ettings to access the following options Press To From Main menu Messages Inbox S or T Highlight the message that you would like to view Options Select View to read the message con tent Options Description View View message content Edit Edit the received message Reply Reply an SMS to the sender Forward Forward the message to other recipients You may locate the number from the phonebook or add new c...

Page 34: ...cription Message centre Edit the number of your message center Protocol Select from Standard text Fax X 400 Paging ERMES and E mail Validity period This feature is subscription dependent To select the length of time your message is to be stored in your SMS center This is useful when the recipient is not connected to the network and thus cannot receive your message immediately Select from 1 hour 12...

Page 35: ...n Send Enter details for the MMS Subject Enter a subject for the message To Insert the number of the recipients Cc Send a courtesy copy to other recipients Bcc Send a blind courtesy copy to other recipients Sender visibility Turn on off the Sender visibility Priority Select from Low Normal and High Delivery report Turn on off to receive a delivery report Read report Turn on off to get a read repor...

Page 36: ...nder and Mark Outbox This menu lists all the MMS you have saved but not sent Options include View Forward Delete Delete all Details and Mark Draft This menu lists all the MMS you have saved but not sent Options include View Edit Delete Delete all Details and Mark MMS Settings This menu allows you to configure your Philips 960 mobile phone to send and receive MMS messages Your phone may have been p...

Page 37: ... number on the server This is usually port number 9201 Message server The URL of the message server Linger time The time your phone stays connected to the WAP Connection Select the connection between GPRS or CSD CSD settings Select from Empty or a predefined CSD setting GPRS settings Select from Empty or a predefined GPRS setting User setting Select to adjust the following options Sender visibilit...

Page 38: ...ct to your mailbox and to download either all your e mails or just the headers after which you can then choose which messages to download in full See Download below for details on retrieval options Email settings This menu contains the parameters required for sending and receiving e mails You will need to check with your service provider for the settings and conditions of use Options Description R...

Page 39: ...ormation used to receive e mails POP server Server Port Authentication Account and Password Outgoing setup To set the information used to send emails SMTP server Server Port Authentication Account and Password Personal setting Edit more information such as User name Address Download and Signature Download allows you to select what to download during a connection You can choose All to download the ...

Page 40: ...ect Messages Voice mailbox keypadkeys or Set your voice mailbox number Or Select a number from your phone book Save or Clear Save the number or Cancel the number Options Description Auto display Select to turn on off of incoming CB messages Read Messages To read any new cell broadcast message On or Off Message List Display a list of the CB messages Topic list To define the type of messages you wan...

Page 41: ...36 Messages Memory status This feature allows you see how much memory space remains in your phone and SIM card Press To From main menu select Messages Memory status Back Return to main menu ...

Page 42: ...ory External memory To see all the files saved in the handset memory Press To From main menu select My files Handset S or T key Navigate through Memory status My Pictures My Videos My Music My Themes My Bookmarks and My Other Documents Press To From main menu select My files External Card S or T key Navigate through files that are saved in external cards ...

Page 43: ...vigation keys Calendar Option menu Options Description Week Display the calendar in a week format Day Edit schedule details Press Options to edit the following information Type Select from Memo Call and Meeting Description Enter more details Location Specify the location Whole day Turn on off the feature Start date Enter a start date Start time Specify the start time End date Enter a end date End ...

Page 44: ...Calendar option menu Or you may see a list of entries that you arranged Select a predefined entry press Options to have the following options View Edit Filter Done New Entry Delete Delete done Delete all and Mark Advanced For more options Find Find a date Delete all Delete all the appointments Reminders Select from Always Never and If the phone is on Starting day Set the starting day of a week Sun...

Page 45: ...ect My Applica tions Clock S or T Navigation through the following menu options Settings see Clock settings menu in the next section Power on time Select to define the power on time and activate deactivate the function Power off time Select to define the power off time and to activate deactivate the function Options Description Display time Select if you want to display the clock Toggle between On...

Page 46: ...oice memo Record new Record Pause or Exit Stop Start recording Pause recording or Cancel the recording Stop recording and save the file Play or Stop Start playing the recorded file orStop playing Press To Select From main menu select My Applica tions Melody Composer Select Select to display the following options New folder To create a new folder Rename To rename the folder Delete Delete the folder...

Page 47: ...od up to 24 hours Select Convert To toggle between negative and positive figures Select Modular Add a symbol Press To Select From main menu select My applica tions Countdown Set Enter the length of the countdown in the format HH MM SS OK Confirm the time Start Begin the countdown Stop Pause the countdown Start Resumes the countdown Reset Clears the countdown and returns it to the previously set va...

Page 48: ...r If you want to be able to call your contacts while outside your home country network enter the international prefix country and area codes View Create contacts The onboard phonebook is the phonebook by default and its contents are displayed when you select the Contacts menu You can store up to 255 contacts in Note that to create a contact you must provide at least a Name and a Number Most of the...

Page 49: ... select View Groups and the list of groups is displayed View Select a group and press View or Options View to display the members of the group Options Description Write message Send a SMS or MMS to the contact Call Call the contact Delete Delete the contact Launch URL Connect to the URL predefined Default number View the default numbers Mobile number Company number and Home number Send contact Sel...

Page 50: ...group Remove entries Remove the selected contact for the group Add pictures Add a picture to the group Options Description My numbers View Edit or Delete your own phone number Service numbers This entry of the SIM phonebook allow you to select one of the available services provided by your operator and to copy it into the selected phonebook Voice mail Enter the number for your voice mail service p...

Page 51: ... Description Choose phonebook Toggle between contacts saved on the SIM or Phone Note A shortcut for you to switch between two phonebooks press the softkey on the bottom of the screen Show picture Turn on off the displaying picture function Sort names Locate a contact by searching his her First name or Last name Copy to SIM Copy all the entries to SIM Copy to phone Copy all the entries to Phone Mov...

Page 52: ...rofile Change settings Customize the profile Options Description Alerts Select the type of alert from Ring only Vibrate only Ring Vibrate Vibrate then ring and None Key sound Toggle to turn on off the key sound Ringtone Select ringtone for All calls Contacts call Alarm Messages Appointments and Group 1 10 Ring volume Select ring volume for All calls Contacts call Alarm Messages and Group 1 10 It i...

Page 53: ...u can try to locate the device that you would like to connect with your phone or define Bluetooth information and status under the Bluetooth Option menu Bluetooth menu PC Applications This feature allows you to connect your phone to a PC or a Webcam via USB To apply the feature Options Description Activate To turn on off the Bluetooth feature Find devices Select to search the external devices that...

Page 54: ...etween Automatic and Manual Preferred networks Select your preferred network or press Select to change a network Band Select Five bands are available 900MHz 1800MHz 1900MHz 900 1800MHz and 900 1900MHz Line Select between Line 1 and Line 2 or turn on off the protected feature Options Description Server name To name the current profile Call type To toggle between Analogue or ISDN Dial number To ente...

Page 55: ...o monitor the amount of data transferred during GPRS calls Information include Options Description Server name To name the current profile GPRS APN To enter GPRS APN Login name To enter a login name Password To enter the password Authentica tion To activate deactivate the feature Options Description Receiving data Capacity of the receiving data Total time Total time of GPRS connection ...

Page 56: ...on of your calls and their charges Both OK and Reset options apply to the Last call Total incoming Cost left and Total outgoing To Reset timer you need to enter a new phone code Charge settings Options described below are subscription dependent The Charge settings menu allows you to manage the costs of your calls with the following options Options Description Store Store the phone number to the ph...

Page 57: ...rts Set to divert the following kinds of calls All voice calls Not reachable No reply Busy Divert for fax set Divert for data set Status check and Cancel all Call bar This menu allows you to limit the use of your phone to specific calls by allowing you to prevent the reception or placing of different types of calls The types of calls you can bar are the following All outgoing Outgoing int l Outgoi...

Page 58: ...mong four different Settings menu General Sounds Display and Connectivity S or T Navigate to the desired item under the four menus Select Select to confirm the item Options Description Language Select the text entry language and Display language T9 language Select to turn on off T9 preferred T9 language and T9 Chinese Display language Select form Automatic English Traditional Chinese and Simplifie...

Page 59: ...ert for all calls Unanswered Alarm Calendar Scheduler Notes Calculator and Currency Voice Dialing Shortcuts Displays a list of shortcut features Storage location Define the storage location Handset or External memory Airplane mode Select to turn on off the airplane mode Factory default Restore the phone to default settings Press To Select From main menu select Settings General Voice Control Voice ...

Page 60: ...tivity details please see Chapter 10 Connectivity Options Description Wallpaper Select to Download Image or turn Off the wallpaper display Screensaver Themes Backlight level Select one level from Maximum High Medium and Low Backlight period Select backlight duration from 1 minute 30 seconds and 15 seconds ...

Page 61: ...ur own especially when you re abroad SMS full Memory for messages is full De lete old messages to receive new ones Call Forward Unconditional to number All your incoming voice calls are being forward ed to a number other than voice mail Call Forward to voice mailbox All your calls are being forwarded to voice mail GSM Network your phone is connected to a GSM network Reception quality the more bars...

Page 62: ...zed use of your phone Keep your phone in a safe place and keep it out of small children s reach Avoid writing down your PIN code Try to remember it instead Switch off the phone and remove the battery if you are going to leave it unused for a long time Change your PIN code after purchasing the phone and to activate call restriction options The design of your phone complies with all applicable laws ...

Page 63: ... the vehicle is parked or a vehicle powered by liquefied petroleum gas LPG check first that the vehicle complies with the applicable safety rules In areas where you are requested to turn off radio transmitting devices such as quarries or other areas where blasting operations are in progress Check with the vehicle manufacturer that electronic equipment used in your vehicle will not be affected by r...

Page 64: ...rgy in idle screen when kept in the same place When in idle screen and while you are moving your phone consumes energy to transmit updated location information to the network Setting the backlight for a shorter period of time as well as avoiding unnecessary navigating in the menus will also help to save the battery s energy for longer phoning and stand by performances Battery information Your phon...

Page 65: ...hot weather or after a prolonged exposure to the sun e g behind a window or a windscreen the temperature of your phone s casing might increase especially when featuring a metallic finish Be very careful in this case when picking up your phone and also avoid using it with an ambient temperature over 40 C Environmental care Remember to observe the local regulations regarding the disposal of the pack...

Page 66: ...s not displayed The network connection is lost Either you are in a radio shadow in a tunnel or between tall buildings or you are outside the network coverage area Try from another place try to reconnect to the network especially when abroad check that the antenna is in place if your mobile has an external antenna or contact your network operator for assistance information The display doesn trespon...

Page 67: ...that you miss some calls Check your call divert options During battery charge the battery icon shows no bar and the outline is flashing Only charge the battery in an environment where the temperature does not go below 0 C 32 F or above 50 C 113 F In other cases please contact your phone supplier The display shows SIM failure Check that the SIM card has been inserted in the right position If the pr...

Page 68: ...ar contains many metallic parts that absorb electromagnetic waves which can affect the phone s performances A car kit is available to provide you with an external antenna and enables you to make and receive phone calls without handling the handset Check with local authorities if you are allowed to use the phone whilst driving Your phone is not charging If your battery is completely flat it might t...

Page 69: ...t are specially designed for use with your phone Philips Consumer Electronics cannot be held liable for any damage due to use with non authorized accessories Charger Charges your battery in any AC outlet Small enough to carry in a briefcase handbag Carry case Protects your phone from nicks and scratches Data connect kit Provides easy data connection to your Philips mobile phone The USB cable enabl...

Page 70: ...at the highest certified power level the actual SAR level of the phone while operating can be well below the maximum value This is because the phone is designed to operate at multiple power levels so as to use only the power required to reach the network In general the closer you are to a base station antenna the lower the power output Before a phone model is available for sale to the public compl...

Page 71: ...ith the phone transmitting at its highest certified power level in all tested frequency bands Although the SAR is determined at the highest certified power level the actual SAR of the phone while operating can be well below the maximum value This is because the phone is designed to operate at multiple power levels so as to use only the power required to reach the network In general the closer you ...

Page 72: ...essential requirements of Directive 1999 5 EC The conformity assessment procedure referred to in Article 10 and detailed in Annex V of Directive 1999 5 EC has been followed related to articles 3 1 and 3 2 with the involvement of the following Notified Body BABT Claremont House 34 Molesey Road Wal tonon Thames KT12 4RQ UK Identification mark 0168 Le Mans September 7th 2004 Jean Omer Kifouani Qualit...

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