Troubleshooting
65
Your phone
doesn’t
display the
phone
numbers of
incoming
calls
This feature is network and
subscription dependent. If the
network doesn’t send the caller’s
number, the phone will display
Call
1
or
Withheld
instead. Contact
your operator for detailed
information on this subject.
You can’t
send text
messages
Some networks don’t allow
message exchanges with other
networks. First check that you
entered the number of your SMS
centre, or contact your operator for
detailed information on this
subject.
You can’t
start
a TV
slideshow
This feature needs your battery to
be at least half-charged. Recharge
your phone or plug the charger
during the slideshow.
You can’t
receive and/
or store
JPEG
pictures
A picture may not be accepted by
your mobile phone if it is too large,
if its name is too long, or if it
doesn’t have the correct file format.
See page 38 for complete
information on this subject.
You have
the feeling
that you
miss some
calls
To receive all calls, make sure that
none of the features «Conditional
call forward» or «unconditional call
forward» is activated (see page 56).
During
battery
charge, the
battery icon
shows no
bar and the
outline is
flashing
Only charge the battery in an
environment where the
temperature does not go below 0°C
(32°F) or above 50°C (113°F).
In other cases please contact your
phone supplier.
The display
shows SIM
failure
Check that the SIM card has been
inserted in the right position (see
page 1). If the problem remains,
your SIM card may be damaged.
Contact your operator.
When
attempting
to use a
feature in
the menu,
the mobile
displays
NOT
ALLOWED
Some features are network
dependent. They are only available,
therefore, if the network or your
subscription supports them.
Contact your operator for detailed
information on this subject.
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