Problem
Cause
Solution
The dust compartment may
be full.
Empty the dust compartment.
If you are using the stick,
the contact strips on the stick
and/or on the handheld
vacuum cleaner may be dirty
or may not make proper
contact.
Wipe the contact strips on the stick and
the handheld vacuum cleaner clean with a
dry cloth. Then place the handheld vacuum
cleaner in the stick. Move the handheld
vacuum cleaner slightly to the left and right
a few times until you hear a click.
The loor nozzle joint may be
blocked by large dirt particles.
Clean the loor nozzle joint (see chapter
‘Cleaning’).
Dust escapes from
the handheld
vacuum cleaner.
The dust compartment may
be full.
Empty the dust compartment.
The dust compartment may
not be attached properly.
Attach the dust compartment to the
handheld vacuum cleaner properly.
The ilter unit may not be
placed in the dust
compartment properly.
Place the ilter unit in the dust
compartment properly.
The handheld
vacuum cleaner does
not work properly
when one of the
accessories is
attached to the
detachable nozzle.
The dust compartment may
be full.
Empty the dust compartment.
The accessory may be
obstructed.
Remove the obstruction from the
accessory.
The ilter unit may be clogged. Clean the inner ilter and the outer ilter
(see chapter ‘Cleaning’).
The ‘brush blocked’
light lashes red.
The roller brush is blocked.
Clean the roller brush (see chapter
‘Cleaning’).
The ‘brush blocked’ light may
lash red because you use the
stick on deep-pile carpet.
In this case the roller brush is not blocked
and the suction power does not decrease.
You can continue to use the stick to clean
the carpet.
The appliance
produces a lot of
noise.
There may be solid particles
in the dust compartment.
Empty the dust compartment and clean
the ilter unit (see chapter ‘Cleaning’).
The loor nozzle joint may be
blocked by large dirt particles.
Clean the loor nozzle joint (see chapter
‘Cleaning’).
The appliance does
not pick up dirt
effectively.
The roller brush is clogged.
Clean the roller brush (see chapter
‘Cleaning’).
English
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