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Take any necessary safety precautions when you dispose of batteries.
Troubleshooting
This chapter summarizes the most common problems you could encounter with the appliance. If you
are unable to solve the problem with the information below, visit
www.philips.com/support
for a list
of frequently asked questions or contact the Consumer Care Center in your country.
Problem
Possible cause
Solution
The suction power is
insufficient.
The dustbag is full.
Empty the reusable dustbag or replace
the disposable dustbag.
The filters are dirty.
Clean or replace the filters.
The suction power is set to a
low setting.
Increase the suction power with the
regulator on the appliance or on the
handgrip.
The nozzle, tube or hose is
blocked up.
To remove the obstruction, disconnect
the blocked-up item and connect it (as
far as possible) the other way around.
Switch on the vacuum cleaner to force
the air through the blocked-up item in
opposite direction.
When I use my vacuum
cleaner I sometimes feel
electric shocks.
Your vacuum cleaner builds
up static electricity. The lower
the air humidity, the more
static electricity the
appliance builds up.
Discharge the appliance by frequently
holding the tube against other metal
objects in the room (for example the
legs of a table or chair, a radiator etc.).
You can also raise the air humidity level
in the room.
The nozzle with lights does
not work.
The suction power is set to a
too low setting or the
dustbag is full.
Set the suction power to a higher setting
to make the lights switch on or replace
the dustbag to make sure that there is
again sufficient suction power to
activate the sensor and switch on the
lights.
Remove the lid of the battery
compartment and insert the
disposable batteries
correctly. Make sure the -
and + poles point in the right
direction.
Remove the lid of the battery
compartment and insert the disposable
batteries correctly. Make sure the - and
+ poles point in the right direction.
The batteries are empty.
Replace empty disposable batteries
with new ones. If you use rechargeable
1.5V batteries, recharge them in a
separate battery charger.
Summary of Contents for 7000 series
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