Problem
Cause
Solution
The machine is still in the
descaling procedure.
You cannot remove the brew group
when the descaling procedure is in
progress. First complete the descaling
procedure and then remove the brew
group.
The coffee is watery.
The grinder is set to a too
coarse setting.
Set the grinder to a finer (lower) setting.
The coffee exit duct is clogged.
Clean the coffee exit duct with the
spoon handle. Then switch the machine
off and on again.
The machine is performing its
self-adjustment procedure.
Brew a few cups of coffee.
The brew group is dirty or
needs to be lubricated.
Clean and lubricate the brew group.
The coffee is not hot
enough.
The cups you use are cold.
Preheat the cups by rinsing them with
hot water.
The temperature is set too low.
Check the menu settings.
Set the temperature to 'high' in the
menu.
You added milk.
Whether the milk you add is warm or
cold, it always decreases the
temperature of the coffee to some
extent.
Coffee is leaking from
the coffee dispensing
spout.
The coffee dispensing spout is
clogged.
Clean the coffee dispensing spout and
its holes with a pipe cleaner.
The coffee exit duct is clogged
Clean the coffee exit duct with the
handle of the measuring spoon or a
spoon handle. Then switch the
appliance off and on again.
Coffee does not come
out or coffee comes out
slowly.
The AquaClean filter was not
prepared properly for
installation or it is clogged.
Remove the AquaClean filter and try to
brew a coffee again. If this works, make
sure the AquaClean filter is prepared
properly before you place it back. Place
back the prepared filter. If this still does
not work, the filter is clogged and needs
to be replaced.
The grinder is set to a too fine
setting.
Set the grinder to a coarser (higher)
setting.
The brew group is dirty.
Clean the brew group.
The coffee dispensing spout is
dirty.
Clean the coffee dispensing spout and
its holes with a needle.
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