- 4K/Ultra HD (UHD): 25 Mbps
Bluetooth
Unable to pair
• Make sure the device is in pairing mode. Read the
user manual of the device.
• Keep the wireless speaker as close to the TV as
possible.
• Trying to pair several devices with the TV at the
same time, may not work.
Bluetooth lost connection
• Always position the wireless speaker within a range
of 5 meters from the TV.
Bluetooth Audio and Video syncronisation
• Before you purchase a wireless Bluetooth speaker,
inform yourself about its quality of Audio to Video
syncronisation, commonly called 'lip sync'. Not all
Bluetooth devices perform correctly. Ask your dealer
for advice.
Wrong Menu Language
Wrong menu language
Change the language back to your language.
1 -
Press
HOME to go to Home screen
.
2 -
Select the
icon (Settings) from System bar on
the top of Home screen and press
OK
.
3 -
Press 5 times
(down).
4 -
Press 3 times
(right), select your language and
press
OK
.
5 -
Press
Back
to close the menu.
28.5
Online Help
To solve any Philips TV related problem, you can
consult our online support. You can select your
language and enter your product model number.
Go to
On the support site you can find your country's
telephone number to contact us as well as answers to
frequently asked questions (FAQs). In some countries,
you can chat with one of our collaborators and ask
your question directly or send a question by email.
You can download new TV software or the manual to
read on your computer.
28.6
Support and Repair
For support and repair, call the Consumer Care
hotline in your country. Our service engineers will take
care of a repair, if necessary.
Find the telephone number in the printed
documentation that came with the TV.
Or consult our
website
your country if needed.
TV model number and serial number
You might be asked to provide the TV product model
number and serial number. Find these numbers on
the packaging label or on the type label on the back
or bottom of the TV.
Warning
Do not attemp to repair the TV yourself. This may
cause severe injury, irrepairable damage to your TV or
void your warranty.
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