16 Warranty
This warranty gives you specific legal rights. You may have other rights which vary from state/province to state/province.
LIMITED WARRANTY
ONE (1) YEAR
FUNAI CORPORATION, Inc. 21061 S. Western Ave. Suite 210, Torrance, CA 90501, USA
WARRANTY COVERAGE:
This warranty obligation is limited to the terms as set forth below.
WHO IS COVERED:
This product warranty is issued to the original purchaser or the
person receiving the product as a gift against defects in materials
and workmanship as based on the date of original purchase
(“Warranty Period”) from an Authorized Dealer. The original sales
receipt showing the product name and the purchase date from an
authorized retailer is considered such proof.
WHAT IS COVERED:
This warranty covers new products if a defect in material or
workmanship occurs and a valid claim is received within the
Warranty Period. At its option, the company will either (1) repair the
product at no charge, using new or refurbished replacement parts, or
(2) exchange the product with a product that is new or which has
been manufactured from new, or serviceable used parts and is at
least functionally equivalent or most comparable to the original
product in current inventory, or (3) refund the original purchase price
of the product.
Replacement products or parts provided under this warranty are
covered against defects in materials and workmanship from the date
of the replacement or repair for ninety (90) days or for the remaining
portion of the original product’s warranty, whichever provides longer
coverage for you. When a product or part is exchanged, any
replacement item becomes your property and the replaced item
becomes company property. When a refund is given, your product
becomes company property.
Note:
Any product sold and identified as refurbished or renewed
carries a ninety (90) day limited warranty.
Replacement product can only be sent if all warranty requirements
are met. Failure to follow all requirements can result in delay.
WHAT IS NOT COVERED - EXCLUSIONS AND LIMITATIONS:
This Limited Warranty applies only to new company manufactured
products that can be identified by the trademark, trade name, or
logo affixed to it. This Limited Warranty does not apply to any
hardware product or any software, even if packaged or sold with the
product, as manufacturers, suppliers, or publishers may provide a
separate warranty for their own products packaged with the bundled
product.
The company is not liable for any damage to or loss of any programs,
data, or other information stored on any media contained within the
product, or other additional product or part not covered by this
warranty. Recovery or reinstallation of programs, data or other
information is not covered under this Limited Warranty.
This warranty does not apply (a) to damage caused by accident,
abuse, misuse, neglect, misapplication, or non-supplied product, (b)
to damage caused by service performed by anyone other than
company approved Authorized Service Location, (c) to a product or
a part that has been modified without written company permission,
or (d) if any serial number has been removed or defaced, or (e)
product, accessories or consumables sold “AS IS” without warranty
of any kind by including refurbished product sold “AS IS” by some
retailers.
This Limited Warranty does not cover:
•
Shipping charges to return defective product.
•
Labor charges for installation or setup of the product, adjustment
of customer controls on the product, and installation or repair of
antenna/signal source systems outside of the product.
•
Product repair and/or part replacement because of improper
installation or maintenance, connections to improper voltage
supply, power line surge, lightning damage, retained images or
screen markings resulting from viewing fixed stationary content
for extended periods, product cosmetic appearance items due to
normal wear and tear, unauthorized repair or other cause not
within the control of the company.
•
Damage or claims for products not being available for use, or for
lost data or lost software.
• Damage from mishandled shipments or transit accidents when
returning product.
•
A product that requires modification or adaptation to enable it to
operate in any country other than the country for which it was
designed, manufactured, approved and/or authorized, or repair
of products damaged by these modifications.
•
A product used for commercial or institutional purposes
(including but not limited to rental purposes).
•
Product lost in shipment and no signature verification receipt can
be provided.
•
Failure to operate per User manual.
TO OBTAIN ASSISTANCE…
Contact the Customer Care Center at:
1-866-309-5962
or chat with us via the Philips website...
REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS
WARRANTY IS THE EXCLUSIVE REMEDY FOR THE CONSUMER,
WITH THE ISSUING COMPANY NOT LIABLE FOR ANY INCIDENTAL
OR CONSEQUENTIAL DAMAGES FOR BREACH OF ANY EXPRESS
OR IMPLIED WARRANTY ON THIS PRODUCT. EXCEPT TO THE
EXTENT PROHIBITED BY APPLICABLE LAW, ANY IMPLIED
WARRANTY OF MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE ON THIS PRODUCT IS LIMITED IN
DURATION TO THE DURATION OF THIS WARRANTY.
Some states do not allow the exclusions or limitation of incidental or
consequential damages, or allow limitations on how long an implied
warranty lasts, so the above limitations or exclusions may not apply
to you.
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