
Service Modes, Error Codes, and Fault Finding
5.
Table 5-3 Factory mode overview(note: Some indicated factory mode items are optional.)
How to Exit the Factory mode
Use one of the following methods:
•
Select EXIT_FACTORY from the menu and press the “OK”
button.
Note: When the TV is switched “off” by a power interrupt, or
normal switch to “stand-by” while in the factory mode, the TV
will show up in “normal operation mode” as soon as the power
is supplied again. The error buffer will not be cleared.
5.2.6
Customer Service Mode (CSM) (series HFL3117D/10 do not
have CSM)
Purpose
The Customer Service Mode shows error codes and
information on the TV’s operation settings.The call centre can
instruct the customer (by telephone) to enter CSM in order to
identify the status of the set.This helps the call centre to
diagnose problems and failures in the TV set before making a
service call.
The CSM is a read-only mode; therefore, modifications are not
possible in this mode.
Specifications
•
Ignore “Service unfriendly modes”.
•
Line number for every
line (to make CSM language independent).
•
Set the screen mode to full
screen (all contents on screen is visible).
•
After leaving the Customer Service Mode, the original
settings are restored.
•
Possibility to use “CH+” or “CH-” for channel surfing, or
enter the specific channel number on the RC.
Item Item value
Default value
Description
32"
42"
1
Brand
Philips
Brand
2
Ver
2.00
1.002A
Software version
3
Loader Ver
V15.1665
V15.1665
Boot loader version
4
NVM Ver
V3.000
V2.000
NVM?store at EEPROM? version
5
Date
Oct11 2012
Sep 14 2012
Software build date
6
Model name
32HFL3117D
42HFL3117D
Model Name
7
SYB
Philips AU
Philips AU
Sytem build name
8
Scaler
MT5366
MT5366
Scaler
9
PQ Ver
V01
V0912
PQ version, for picture
quality
10
AQ Ver
AQ1.0000
AQ1.0000
AQ version, for audio quality
11
Tuner type
UNKNOW
Tuner type
12
Panel type
Pannel type
13
Current source
TV
Current source, the last source when get in the factory menu
14
Auto color
no
Auto adjust the colour parameters(below items from 14 to 20) to default value
15
ADC R Gain
0
Red gain parameter for ADC
16
ADC G Gain
0
Green gain parameter for ADC
17
ADC B Gain
0
Blue gain parameter for ADC
18
ADC R Offset
128
Red offset parameter for ADC
19
ADC G Offset
128
Green offset parameter for ADC
20
ADC B Offset
128
Blue offset parameter for ADC
21
WD Pattern
OFF
White pattern
22
Color temp
cool
Tint
23
Scaler R Gain
-18
-19
Red gain parameter for Scaler
24
Scaler G Gain
-12
-16
Green gain parameter for Scaler
25
Scaler B Gain
0
Blue gain parameter for Scaler
26
Scaler R Offset
-1
Red offset parameter for Scaler
27
Scaler G Offset
-1
Green offset parameter for Scaler
28
Scaler B Offset
-1
Blue offset parameter for Scaler
29
Clr temp copy
>>
Color temp copy
30
Burn in
NO
Switch burn in mode
31
EEPROM
Press Initial
EEPROM
32
Back LIT time
000Hr
Backlight sum time
33
Blacklight Max
255
Maximum value of Blacklight
34
Blacklight Min
255
Minimum value of Blacklight
35
EPA4 STD BACK LIT
90
Backlight default value in normal mode (viewing mode)
36
Language Language
select
37
Reaet
Press
Reset TV set to virgin mode
38
OAD Enable
No
Enable/Disable the OAD function
39
VGA Switch
EDID
VGA Switch
40
BAUD RATE
115200
Uart baud rate
41
VGA UART
DISABLE
Enable/Disable VGA used as UART(abandon)
42
EFUSE
ENABLE
EFUSE
43
Rotate
DISABLE
Rotate the parttern
44
CH info to USB
Press
Copy the channel list and info to USB
45
NETWORK CHANGE
Press
Enable/disable display Network change message
46
AQ index
3
AQ data’s Index in NVM of this model
47
ORT mode
Press on
Determine after AC on, TV enter standby/on/last status mode
48
Update EDID
Press
Update EDID
49
Audio flat mode
No
Audio flat mode
50
Flash to USB
Press
Copy NVM from TV to USB
51
USB to flash
Press
Copy NVM from USB to TV
52
Exit
Exit the factory menu