Philips 32PHT5102, Service Manual

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Press the following key sequence on the remote control transmitter: from the “menu/home” press “1999” , directly followed by the
“Back/Return” button. Do not allow the display to time out between entries while keying the sequence.
After entering the Factory mode, we can see many items displayed, use the UP/DOWN keys to display the next/previous menu items
Factory mode overview
How to Exit the Factory mode
Use one of the following methods:

Select EXIT_FACTORY from the menu and press the “OK” button.
Note : When the TV is switched “off” by a power interrupt, or normal switch to “stand-by” while in the factory mode, the TV will show up in “normal
operation mode” as soon as the power is supplied again. The error buffer will not be cleared.
4.4 Customer Service Mode (CSM)
Purpose
The Customer Service Mode shows error codes and information on the TVs operation settings.The call centre can instruct the customer (by
telephone) to enter CSM in order to identify the status of the set.This helps the call centre to diagnose problems and failures in the TV set before
making a service call.
The CSM is a read-only mode; therefore, modifications are not possible in this mode.
Specifications

Ignore “Service unfriendly modes”.

Line number for every
line (to make CSM language independent).

Set the screen mode to full
screen (all contents on screen is visible).

After leaving the Customer Service Mode, the original settings are restored.

Possibility to use “CH+” or “CH-” for channel surfing, or enter the specific channel number on the RC.
How to Activate CSM
To activate CSM, press the following key sequence on a standard remote control transmitter: “123654” (do not allow the display to time out
between entries while keying the sequence). After entering the Customer Service Mode, the following items are displayed. use the Right/Left keys
to display the next/previous menu items
Note : Activation of the CSM is only possible if there is no (user) menu on the screen!