Philips 323E7 User Manual Download Page 21

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6. Customer care and warranty

Serbia&Montenegro

N/A

Kim Tec d.o.o.

+381 11 20 70 684

Slovakia

N/A

Datalan Service

+421 2 49207155

Slovenia

N/A

PC H.and

+386 1 530 08 24

the republic of
Belarus

N/A

ServiceBy

+375 17 284 0203

Turkey

N/A

Tecpro

+90 212 444 4 832

Ukraine

N/A

Topaz

+38044 525 64 95

Ukraine

N/A

Comel

+380 5627444225

Contact Information for NORTH
AMERICA:

Country

Call center

Consumer care number

U.S.A.

EPI-e-center

(877) 835-1838

Canada

EPI-e-center

(800)479-6696

Contact Information for APMEA region:

Country

ASP

Consumer care number

Opening hours

Armenia
Azerbaijan
Georgia
Kyrgyzstan
Tajikistan

Firebird service centre

+97 14 8837911

Sun.

Thu. 09:00 - 18:00

Australia

AGOS NETWORK PTY
LTD

1300 360 386

Mon.

Fri. 9:00am-5:30pm

Hong Kong
Macau

Company: Smart Pixels
Technology Ltd.

Hong Kong:
Tel: +852 2619 9639
Macau:
Tel: (853)-0800-987

Mon.

Fri. 9:00am-6:00pm

Sat. 9:00am-1:00pm

India

REDINGTON INDIA LTD

Tel: 1 800 425 6396
SMS: PHILIPS to 56677

Mon.

Fri. 9:00am-5:30pm

Indonesia

PT. CORMIC
SERVISINDO PERKASA

+62-21-4080-9086
(Customer Hotline)
+62-8888-01-9086
(Customer Hotline)

Mon.

Thu. 08:30-12:00;

13:00-17:30
Fri. 08:30-11:30; 13:00-17:30

Israel

Eastronics LTD

1-800-567000

Sun.

Thu. 08:00-18:00

Korea

Alphascan Displays, Inc

1661-5003

Mon.

Fri. 9:00am-5:30pm

Sat. 9:00am-1:00pm

Malaysia

R-Logic Sdn Bhd

+603 5102 3336

Mon.

Fri. 8:15am-5:00pm

Sat. 8:30am-12:30am

New Zealand Visual Group Ltd.

0800 657447

Mon.

Fri. 8:30am-5:30pm

Pakistan

TVONICS Pakistan

+92-213-6030100

Sun.

Thu. 10:00am-

6:00pm

Summary of Contents for 323E7

Page 1: ...www philips com welcome 323E7 EN User manual 1 Customer care and warranty 14 Troubleshooting FAQs 21 ...

Page 2: ... 1 Installation 4 2 2 Operating the monitor 6 3 Image Optimization 8 3 1 SmartImage Lite 8 3 2 SmartContrast 9 4 Technical Specifications 10 4 1 Resolution Preset Modes 12 5 Power Management 13 6 Customer care and warranty 14 6 1 Philips Flat Panel Monitors Pixel Defect Policy 14 6 2 Customer Care Warranty 17 7 Troubleshooting FAQs 21 7 1 Troubleshooting 21 7 2 General FAQs 22 ...

Page 3: ... the ventilation holes on the cabinet When positioning the monitor make sure the power plug and out let are easily accessible If turning off the monitor by detach ing the power cable or DC power cord wait for 6 seconds before attaching the power cable or DC power cord for normal operation Please use approved power cord provided by Philips at all times If your power cord is missing please contact y...

Page 4: ...er or a periodic screen refresh application may result in severe burn in or after image or ghost image symptoms that will not disappear and cannot be repaired The damage mentioned above is not covered under your warranty Service The casing cover should be opened only by qualified service personnel If there is any need for any docu ment for repair or integration please contact with your local servi...

Page 5: ...crease the amount of reusable materials and to minimize the amount to be disposed of All redundant packing material has been omitted We have done our utmost to make the packaging easily separable into mono materials Please find out about the local regulations on how to dispose of your old monitor and packing from your sales representative Taking back Recycling Information for Customers Philips est...

Page 6: ...d under license from Koninklijke Philips N V Monitor drivers User s Manual 使用前请阅读使用说明保留备用 CD DVI Power cable VGA HDMI Audio Different according to region Install base stand 1 Place the monitor face down on soft and smooth surface taking care to avoid scratching or damaging the screen 2 Hold the base stand with both hands and firmly insert the base stand into the base column 1 Gently attach the b...

Page 7: ... computer 4 Plug the power cord of your computer and your monitor into a nearby outlet 5 Turn on your computer and monitor If the monitor displays an image installation is complete 2 2 Operating the monitor Front view product description Press more than 3 seconds to switch display power OFF Press to switch display power ON Access the OSD menu Confirm the OSD adjustment Adjust the speaker volume Ad...

Page 8: ...tructure of the On Screen Display You can use this as a reference when you want to work your way around the different adjustments later on Main menu Sub menu Picture OSD Settings Setup Language Color Audio Input Picture Format Brightness Contrast Horizontal Vertical Transparency OSD Time Out H Position Auto V Position Phase Clock Resolution Notification Reset Information English Deutsch Español Ελ...

Page 9: ...nce at its native resolution 1920 1080 60Hz When the monitor is powered on at a different resolution an alert is displayed on screen Use 1920 1080 60Hz for best results Display of the native resolution alert can be switched off from Setup in the OSD On Screen Display menu Physical Function Tilt 10 ...

Page 10: ...r screen Based on a scenario you select SmartImage Lite dynamically enhances the contrast color saturation and sharpness of images to enhance the contents being displayed all in real time with the press of a single button How to enable SmartImage Lite 1 Toggle to the left to launch the SamrtImage on screen display 2 Toggle to the up or down to select between Standard Internet Game 3 The SmartImage...

Page 11: ... crisper and brighter images or dimming backlighting for clear display of images on dark backgrounds Why do I need it You want the very best visual clarity and viewing comfort for every type of content SmartContrast dynamically controls contrast and adjusts backlighting for clear crisp bright gaming and video images or displays clear readable text for office work By reducing your monitor s power c...

Page 12: ... Green Convenience Built in speaker 5W x 2 OSD Languages English German Spanish Greek French Italian Hungarian Dutch Portuguese Brazil Portuguese Polish Russian Swedish Finnish Turkish Czech Ukranian Simplified Chinese Traditional Chinese Japanese Korean Other Convenience Kensington Lock VESA mount 100 x 100mm Plug Play Compatibility DDC CI Mac OSX sRGB Windows 10 8 1 8 7 Stand Tilt 5 10 Power Con...

Page 13: ...ity operation 20 to 80 Atmospheric pressure operation 700 to 1060hPa Temperature range Non operation 20 C to 60 C Relative humidity Non operation 10 to 90 Atmospheric pressure Non operation 500 to 1060hPa Environmental ROHS YES Packaging 100 recyclable Specific Substances 100 PVC BFR free housing Compliance and standards Regulatory Approvals CE Mark FCC Class B CU SASO KUCAS ETL ISO9241 307 WEEE C...

Page 14: ... 640x480 66 67 37 86 640x480 72 81 37 50 640x480 75 00 37 88 800x600 60 32 46 88 800x600 75 00 48 36 1024x768 60 00 60 02 1024x768 75 03 44 77 1280x720 59 86 60 00 1280x960 60 00 63 89 1280x1024 60 02 79 98 1280x1024 75 03 55 94 1440x900 59 89 70 64 1440x900 74 98 65 29 1680x1050 59 95 67 50 1920x1080 60 00 Note Please notice that your display works best at native resolution of 1920x1080 60Hz For ...

Page 15: ...owing table shows the power consumption and signaling of this automatic power saving feature Power Management Definition VESA Mode Video H sync V sync Power Used LED Color Active ON Yes Yes 45 7 W typ 66 6 W Max White Sleep OFF No No 0 5 W typ White blink Switch Off OFF 0 3 W typ OFF The following setup is used to measure power consumption on this monitor Native resolution 1920x1080 Contrast 50 Br...

Page 16: ... higher quality standards for certain types or combinations of pixel defects that are more noticeable than others This policy is valid worldwide subpixel pixel Pixels and Sub pixels A pixel or picture element is composed of three sub pixels in the primary colors of red green and blue Many pixels together form an image When all sub pixels of a pixel are lit the three colored sub pixels together app...

Page 17: ... stands out on the screen when the monitor displays a light pattern These are the types of black dot defects Proximity of Pixel Defects Because pixel and sub pixels defects of the same type that are near to one another may be more noticeable Philips also specifies tolerances for the proximity of pixel defects Pixel Defect Tolerances In order to qualify for repair or replacement due to pixel defect...

Page 18: ...L 1 dark subpixel 5 or fewer 2 adjacent dark subpixels 2 or fewer 3 adjacent dark subpixels 0 Distance between two black dot defects 15mm Total black dot defects of all types 5 or fewer TOTAL DOT DEFECTS ACCEPTABLE LEVEL Total bright or black dot defects of all types 5 or fewer Note 1 1 or 2 adjacent sub pixel defects 1 dot defect 2 This monitor is ISO9241 307 compliant ISO9241 307 Ergonomic requi...

Page 19: ...r by Consumer care number for more details Philips Customer Care Center number listed below Local Standard Warranty Period Extended Warranty Period Total Warranty Period Depend on different Regions 1Year Local Standard warranty period 1 2Years Local Standard warranty period 2 3Years Local Standard warranty period 3 Proof of original purchase and extended warranty purchase required Contact Informat...

Page 20: ...Information for China Country Call center Consumer care number China PCCW Limited 4008 800 008 Contact Information for CENTRAL AND EASTERN EUROPE region Country Call center CSP Consumer care number Belarus N A IBA 375 17 217 3386 375 17 217 3389 Bulgaria N A LAN Service 359 2 960 2360 Croatia N A MR Service Ltd 385 01 640 1111 Czech Rep N A Asupport 420 272 188 300 Estonia N A FUJITSU 372 6519900 ...

Page 21: ... 8837911 Sun Thu 09 00 18 00 Australia AGOS NETWORK PTY LTD 1300 360 386 Mon Fri 9 00am 5 30pm Hong Kong Macau Company Smart Pixels Technology Ltd Hong Kong Tel 852 2619 9639 Macau Tel 853 0800 987 Mon Fri 9 00am 6 00pm Sat 9 00am 1 00pm India REDINGTON INDIA LTD Tel 1 800 425 6396 SMS PHILIPS to 56677 Mon Fri 9 00am 5 30pm Indonesia PT CORMIC SERVISINDO PERKASA 62 21 4080 9086 Customer Hotline 62...

Page 22: ...C CO 0800 231 099 Mon Fri 09 00 18 00 Thailand Axis Computer System Co Ltd 662 934 5498 Mon Fri 08 30am 05 30pm Turkmenistan Technostar Service Centre 99312 460733 460957 Mon Fri 09 00 18 00 Uzbekistan Soniko Plus Private Enterprise Ltd 99871 2784650 Mon Fri 09 00 18 00 Vietnam FPT Service Informatic Company Ltd Ho Chi Minh City Branch 84 8 38248007 Ho Chi Minh City 84 5113 562666 Danang City 84 5...

Page 23: ...our computer Also refer to the Quick Start Guide Check to see if the monitor cable has bent pins Make sure the computer is turned on AUTO button doesn t function The auto function is applicable only in VGA Analog mode If the result is not satisfactory you can do manual adjustments via the OSD menu Note The Auto Function is not applicable in DVI Digital mode as it is not necessary Visible signs of ...

Page 24: ...fresh application may result in severe burn in or after image or ghost image symptoms that will not disappear and cannot be repaired The damage mentioned above is not covered under your warranty Image appears distorted Text is fuzzy or blurred Set the PC s display resolution to the same mode as monitor s recommended screen native resolution Green red blue dark and white dots appears on the screen ...

Page 25: ...ution under Windows Control Panel with the Display properties Q5 What if I get lost when I am making monitor adjustments via OSD Ans Simply press the button then select Reset to recall all of the original factory settings Q6 Is the LCD screen resistant to scratches Ans In general it is recommended that the panel surface is not subjected to excessive shocks and is protected from sharp or blunt obje...

Page 26: ...ges over an extended period may cause burn in also known as after imaging or ghost imaging on your screen Burn in after imaging or ghost imaging is a well known phenomenon in LCD panel technology In most cases the burned in or atter imaging or ghost imaging will disappear gradually over a period of time after the power has been switched off Always activate a moving screen saver program when you le...

Page 27: ...l rights reserved Philips and the Philips Shield Emblem are registered trademarks of Koninklijke Philips N V and are used under license from Koninklijke Philips N V Specifications are subject to change without notice Version 323E7QE1L ...

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