Philips 278E8 User Manual Download Page 26 | Manualshive

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7. Customer care and warranty

Turkmenistan

Technostar Service
Centre

+(99312) 460733,
460957

Mon.

~

Fri. 09:00 - 18:00

Uzbekistan

Soniko Plus Private
Enterprise Ltd

+99871 2784650

Mon.

~

Fri. 09:00 - 18:00

Vietnam

FPT Service Informatic
Company Ltd. - Ho
Chi Minh City Branch

+84 8 38248007 Ho
Chi Minh City
+84 5113.562666
Danang City
+84 5113.562666 Can
tho Province

Mon.

~

Fri. 8:00-12:00,

13:30-17:30
Sat. 8:00-12:00

Japan

フィリップスモニター

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Summary of Contents for 278E8

Page 1: ...www philips com welcome 278E8 EN User manual 1 Customer care and warranty 17 Troubleshooting FAQs 25 ...

Page 2: ...lation 4 2 2 Operating the monitor 6 3 Image Optimization 8 3 1 SmartImage Lite 8 3 2 SmartContrast 9 4 Adaptive Sync 10 5 Technical Specifications 11 5 1 Resolution Preset Modes 15 6 Power Management 16 7 Customer care and warranty 17 7 1 Philips Flat Panel Monitors Pixel Defect Policy 17 7 2 Customer Care Warranty 20 8 Troubleshooting FAQs 25 8 1 Troubleshooting 25 8 2 General FAQs 27 ...

Page 3: ...et When positioning the monitor make sure the power plug and outlet are easily accessible If turning off the monitor by detach ing the power cable or DC power cord wait for 6 seconds before attaching the power cable or DC power cord for normal operation Please use approved power cord provided by Philips at all times If your power cord is missing please contact your local service center Please refe...

Page 4: ...dic screen refresh application may result in severe burn in or after image or ghost image symptoms that will not disappear and cannot be repaired The damage mentioned above is not covered under your warranty Service The casing cover should be opened only by qualified service personnel If there is any need for any docu ment for repair or integration please contact with your local service center ple...

Page 5: ...ycle your product to increase the amount of reusable materials and to minimize the amount to be disposed of All redundant packing material has been omitted We have done our utmost to make the packaging easily separable into mono materials Please find out about the local regulations on how to dispose of your old monitor and packing from your sales representative Taking back Recycling Information fo...

Page 6: ...se from Koninklijke Philips N V Contents Monitor drivers User s Manual User s Manual www philips com welcome 使用产品前请阅读使用说明保留备用 Monitor AC DC Adapter DP Different according to region Note 278E8QS 278E8QDS 278E8QJA Use only the AC DC adapter model Philips ADPC2045 Install base stand 1 Place the monitor face down on soft and smooth surface taking care to avoid scratching or damaging the screen 2 Hold...

Page 7: ... 4 6 2 3 1 AC DC power input 2 Earphone jack 3 Audio input 4 VGA input 5 HDMI input 6 DP input 7 Kensington anti theft lock Connect to PC 1 Connect the power cord to the back of the monitor firmly 2 Turn off your computer and unplug its power cable 3 Connect the monitor signal cable to the video connector on the back of your computer 4 Plug the power cord of your computer and your monitor into a n...

Page 8: ...Description of the On Screen Display What is On Screen Display OSD On Screen Display OSD is a feature in all Philips LCD monitors It allows an end user to adjust screen performance or select functions of the monitors directly through an on screen instruction window A user friendly on screen display interface is shown as below 278E8QS 278E8QDS 278E8QJA Basic and simple instruction on the control ke...

Page 9: ... available for selective models DisplayPort available for selective models SmartResponse SmartContrast Gamma Over Scan available for selective models Sharpness Pixel Orbiting Volume Wide Screen 4 3 0 100 0 100 0 100 0 100 0 100 Off 1 2 3 4 5s 10s 20s 30s 60s 0 100 On Off Yes No 0 100 0 100 0 100 6500K 9300K Red 0 100 0 100 Green 0 100 Blue 0 100 Off Fast Faster Fastest On Off 1 8 2 0 2 2 2 4 2 6 O...

Page 10: ...SmartImage Lite provides presets that optimize display for different types of content dynamically adjusting brightness contrast color and sharpness in real time Whether you re working with text applications displaying images or watching a video Philips SmartImage Lite delivers great optimized monitor performance Why do I need it You want a monitor that delivers optimized display all your favorite ...

Page 11: ...e light 3 2 SmartContrast What is it Unique technology that dynamically analyzes displayed content and automatically optimizes a LCD monitor s contrast ratio for maximum visual clarity and viewing enjoyment stepping up backlighting for clearer crisper and brighter images or dimming backlighting for clear display of images on dark backgrounds Why do I need it You want the very best visual clarity a...

Page 12: ... frames per second are reduced with v sync too Adaptive Sync technology eliminates all of these problems by letting the GPU update the monitor the moment a new picture is ready leaving gamers with unbelievably smooth responsive tearing free games Followed by the graphic card that are compatible Operating system Windows 10 8 1 8 7 Graphic Card R9 290 300 Series R7 260 Series AMD Radeon R9 300 Serie...

Page 13: ...izontal Frequency 30Hz 83Hz Analog Digital 30KHz 85KHz HDMI 30KHz 85KHz Adaptive sync for HDMI 30KHz 85KHz DP 30KHz 85KHz Adaptive sync for DP Color gamut NTSC 104 CIE1976 sRGB Yes Connectivity Signal Input 278E8QS VGA Analog DVI Digital HDCP 278E8QDS VGA Analog DVI HDMI Digital HDCP 278E8QJA VGA Analog HDMI DP Digtal HDCP Audio In Out 278E8QDS HDMI audio out 278E8QJA PC audio in headphone out Inp...

Page 14: ... 02 BTU hr typ Power LED indicator On mode White Standby Sleep mode White blinking Power Supply External 100 240VAC 50 60Hz 278E8QDS Power Consumption AC Input Voltage at 100VAC 50Hz AC Input Voltage at 115VAC 60Hz AC Input Voltage at 230VAC 50Hz Normal Operation 30 71 W typ 30 81 W typ 30 91 W typ Sleep Standby 0 5 W typ 0 5 W typ 0 5 W typ Off 0 3 W typ 0 3 W typ 0 3 W typ Heat Dissipation AC In...

Page 15: ...hr typ 1 71 BTU hr typ Off 1 02 BTU hr typ 1 02 BTU hr typ 1 02 BTU hr typ Power LED indicator On mode White Standby Sleep mode White blinking Power Supply External 100 240VAC 50 60Hz Dimension Product with stand WxHxD 620 x 470 x 189 mm Product without stand WxHxD 620 x 365 x 68 mm Product with packaging WxHxD 730 x 539 x 186 mm Weight Product with stand 4 800 kg Product without stand 4 570 kg Pr...

Page 16: ...latory Approvals CE Mark FCC Class B CU EAC ISO9241 307 VCCI CLASS B RCM CCC CECP BSMI Cabinet Color White Black Finish Glossy Note 1 This data is subject to change without notice Go to www philips com support to download the latest version of leaflet 2 Smart response time is the optimum value from either GtG or GtG BW tests 3 NTSC 90 CIE 1931 sRGB 130 ...

Page 17: ...7 640x480 59 94 35 00 640x480 66 67 37 86 640x480 72 81 37 50 640x480 75 00 37 88 800x600 60 32 46 88 800x600 75 00 48 36 1024x768 60 00 60 02 1024x768 75 03 63 89 1280x1024 60 02 79 98 1280x1024 75 03 55 94 1440x900 59 89 70 64 1440x900 74 98 65 29 1680x1050 59 95 67 50 1920x1080 60 00 Note Please notice that your display works best at native resolution of 1920x1080 60Hz For best display quality ...

Page 18: ...p 32 04 W Max White Sleep OFF No No 0 5 W typ White blink Switch Off OFF 0 3 W typ OFF 278E8QDS Power Management Definition VESA Mode Video H sync V sync Power Used LED Color Active ON Yes Yes 30 81 W typ 32 71 W Max White Sleep OFF No No 0 5 W typ White blink Switch Off OFF 0 3 W typ OFF 278E8QJA Power Management Definition VESA Mode Video H sync V sync Power Used LED Color Active ON Yes Yes 31 8...

Page 19: ... higher quality standards for certain types or combinations of pixel defects that are more noticeable than others This policy is valid worldwide subpixel pixel Pixels and Sub pixels A pixel or picture element is composed of three sub pixels in the primary colors of red green and blue Many pixels together form an image When all sub pixels of a pixel are lit the three colored sub pixels together app...

Page 20: ... stands out on the screen when the monitor displays a light pattern These are the types of black dot defects Proximity of Pixel Defects Because pixel and sub pixels defects of the same type that are near to one another may be more noticeable Philips also specifies tolerances for the proximity of pixel defects Pixel Defect Tolerances In order to qualify for repair or replacement due to pixel defect...

Page 21: ...L 1 dark subpixel 5 or fewer 2 adjacent dark subpixels 2 or fewer 3 adjacent dark subpixels 0 Distance between two black dot defects 15mm Total black dot defects of all types 5 or fewer TOTAL DOT DEFECTS ACCEPTABLE LEVEL Total bright or black dot defects of all types 5 or fewer Note 1 1 or 2 adjacent sub pixel defects 1 dot defect 2 This monitor is ISO9241 307 compliant ISO9241 307 Ergonomic requi...

Page 22: ...ill find alternative solutions for you if possible up to the extended warranty period you have purchased Please contact our Philips Customer Service Representative or local contact center by Consumer care number for more details Philips Customer Care Center number listed below Local Standard Warranty Period Extended Warranty Period Total Warranty Period Depend on different Regions 1 Year Local Sta...

Page 23: ...on to Fri 9am 6pm Poland MSI 48 0223491505 Local call tariff Mon to Fri 9am 6pm Portugal Mainteq 800 780 902 Free of charge Mon to Fri 8am 5pm Spain Mainteq 34 902 888 785 0 10 Mon to Fri 9am 6pm Sweden Infocare 46 08 632 0016 Local call tariff Mon to Fri 9am 6pm Switzerland ANOVO CH 41 02 2310 2116 Local call tariff Mon to Fri 9am 6pm United Kingdom Celestica 44 0207 949 0069 Local call tariff Mo...

Page 24: ...rvice I I c 7 727 3097515 Latvia N A ServiceNet LV 371 67460399 371 27260399 Lithuania N A UAB Servicenet 370 37 400160 general 370 7400088 for Philips Macedonia N A AMC 389 2 3125097 Moldova N A Comel 37322224035 Romania N A Skin 40 21 2101969 Russia N A CPS 7 495 645 6746 Serbia Montenegro N A Kim Tec d o o 381 11 20 70 684 Slovakia N A Datalan Service 421 2 49207155 Slovenia N A PC H and 386 1 ...

Page 25: ...Hotline Mon Thu 08 30 12 00 13 00 17 30 Fri 08 30 11 30 13 00 17 30 Israel Eastronics LTD 1 800 567000 Sun Thu 08 00 18 00 Korea Alphascan Displays Inc 1661 5003 Mon Fri 9 00am 5 30pm Sat 9 00am 1 00pm Malaysia R Logic Sdn Bhd 603 5102 3336 Mon Fri 8 15am 5 00pm Sat 8 30am 12 30am New Zealand Visual Group Ltd 0800 657447 Mon Fri 8 30am 5 30pm Pakistan TVONICS Pakistan 92 213 6030100 Sun Thu 10 00a...

Page 26: ...iko Plus Private Enterprise Ltd 99871 2784650 Mon Fri 09 00 18 00 Vietnam FPT Service Informatic Company Ltd Ho Chi Minh City Branch 84 8 38248007 Ho Chi Minh City 84 5113 562666 Danang City 84 5113 562666 Can tho Province Mon Fri 8 00 12 00 13 30 17 30 Sat 8 00 12 00 Japan フィリップスモニターサポートセンター 0120 060 530 Mon Fri 10 00 17 00 ...

Page 27: ...our computer Also refer to the Quick Start Guide Check to see if the monitor cable has bent pins Make sure the computer is turned on AUTO button doesn t function The auto function is applicable only in VGA Analog mode If the result is not satisfactory you can do manual adjustments via the OSD menu Note The Auto Function is not applicable in DVI Digital mode as it is not necessary Visible signs of ...

Page 28: ...creen saver program when you leave your monitor unattended Always activate a periodic screen refresh application if your LCD monitor will display unchanging static content Failure to activate a screen saver or a periodic screen refresh application may result in severe burn in or after image or ghost image symptoms that will not disappear and cannot be repaired The damage mentioned above is not cov...

Page 29: ...e instructions in your user manual to install the drivers Your computer may ask you for monitor drivers inf and icm files or a driver disk when you first install your monitor Q4 How do I adjust the resolution Ans Your video card graphic driver and monitor together determine the available resolutions You can select the desired resolution under Windows Control Panel with the Display properties Q5 Wh...

Page 30: ...ug and Play compatible with Windows 10 8 1 8 7 Mac OSX Q11 What is Image Sticking or Image Burn in or After Image or Ghost Image in LCD panels Ans Uninterrupted display of still or static images over an extended period may cause burn in also known as after imaging or ghost imaging on your screen Burn in after imaging or ghost imaging is a well known phenomenon in LCD panel technology In most cases...

Page 31: ...29 8 Troubleshooting FAQs ...

Page 32: ...l rights reserved Philips and the Philips Shield Emblem are registered trademarks of Koninklijke Philips N V and are used under license from Koninklijke Philips N V Specifications are subject to change without notice Version M8278E1T ...

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