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273V5

EN User manual

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Customer care and warranty

Troubleshooting & FAQs

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Summary of Contents for 273V5

Page 1: ...www philips com welcome 273V5 EN User manual 1 Customer care and warranty 28 Troubleshooting FAQs 34 ...

Page 2: ...monitor 6 2 3 Remove Base Stand and Base 8 3 Image Optimization 10 3 1 SmartContrast 10 3 2 Philips SmartControl Lite 10 4 Technical Specifications 17 4 1 Resolution Preset Modes 20 5 Power Management 21 6 Regulatory Information 22 7 Customer care and warrant 28 7 1 Philips Flat Panel Monitors Pixel Defect Policy 28 7 2 Customer Care Warranty 30 8 Troubleshooting FAQs 34 8 1 Troubleshooting 34 8 2...

Page 3: ...able or DC power cord for normal operation Please use approved power cord provided by Philips all the time If your power cord is missing please contact with your local service center Please refer to Customer Care Consumer Information Center Do not subject the monitor to severe vibration or high impact conditions during operation Do not knock or drop the monitor during operation or transportation M...

Page 4: ... or integration please contact with your local service center please refer to the chapter of Consumer Information Center For transportation information please refer to Technical Specifications Do not leave your monitor in a car trunk under direct sun light Note Consult a service technician if the monitor does not operate normally or you are not sure what procedure to take when the operating instru...

Page 5: ...r utmost to make the packaging easily separable into mono materials Please find out about the local regulations on how to dispose of your old monitor and packing from your sales representative Taking back Recycling Information for Customers Philips establishes technically and economically viable objectives to optimize the environmental performance of the organization s product service and activiti...

Page 6: ...or until it clicks into position 3 Hold the monitor base stand with both hands and firmly insert the base stand into the base column 2 Setting up the monitor 2 1 Installation Package contents Display design may differ from that illustrated 273V5 Register your product and get support at www philips com welcome Quick Start 2013 使用品前使用明 user s manual DVI Optional VGA optional Audio optional Power ...

Page 7: ... HDMI input 3 DVI D input 4 VGA input 5 Audio input 6 Earphone jack 7 Kensington anti theft lock 273V5LYAB 5 6 5 7 1 AC power input 2 Audio input 3 DP input 4 DVI D input 5 VGA input 6 Earphone jack 7 Kensington anti theft lock Connect to PC 1 Connect the power cord to the back of the monitor firmly 2 Turn off your computer and unplug its power cable 3 Connect the monitor signal cable to the video...

Page 8: ...brightness level Adjust the OSD menu Adjust the speaker volume Change display format Automatically adjust the monitor Description of the On Screen Display What is On Screen Display OSD On Screen Display OSD is a feature in all Philips LCD monitors It allows an end user to adjust screen performance or select functions of the monitors directly through an on screen instruction window A user friendly ...

Page 9: ...tResponse OSD Settings 0 100 0 100 Off 1 2 3 4 5s 10s 20s 30s 60s Horizontal Vertical Transparency OSD Time Out Setup 0 100 On Off Yes No 0 100 0 100 0 100 H Position Auto V Position Phase Clock Resolution Notification Reset Information Language English Español Français Deutsch Italiano Português Русский 森婁拌儷f Türkçe Color 6500K 9300K Red 0 100 Green 0 100 Blue 0 100 Color Temperature sRGB User De...

Page 10: ...t can be switched off from Setup in the OSD On Screen Display menu Physical Function Tilt 2 3 Remove Base Stand and Base Remove the Base Stand Before you start disassembling the monitor base please follow the instructions below to avoid any possible damage or injury 1 Place the monitor face down on a smooth surface taking care to avoid scratching or damaging the screen 2 Press the locking clips to...

Page 11: ...9 2 Setting up the monitor Note This monitor accepts a 100mm 100mm mounting interface Caution For use only with UL Listed Wall Mount Bracket with minimum weight load 3 5Kg 100mm 100mm ...

Page 12: ...nitor performance step by step You can go to Plug in menu to launch wizard later on as well You can adjust more options without wizard by Standard pane 3 Image Optimization 3 1 SmartContrast What is it A unique technology that dynamically analyzes displayed content and automatically optimizes an LCD monitor s contrast ratio for maximum visual clarity and viewing enjoyment stepping up backlighting ...

Page 13: ...Start with Standard pane Adjust menu Adjust Menu allow you to adjust Brightness Contrast Focus Position and Resolution You can follow the instruction and do the adjustment Cancel prompts user if you want to cancel installation ...

Page 14: ...or menu Color Menu allow you to adjust RGB Black Level White Point and Color Calibration You can follow the instruction and do the adjustment Refer to below table for sub menu item base on your input Example for Color Calibration ...

Page 15: ...display capable of DDC CI only the Help and Options tabs are available Displays current preference settings A checked box enables the feature The check box is a toggle Enable Context Menu on desktop is checked On by default Enable Context menu displays SmartControl Lite selections for Select Preset and Tune Display in the desktop right click context menu Disabled removes SmartControl Lite from the...

Page 16: ...lable Display the Source instruction pane and current input source setting On single input displays this pane will not be visible Options Audio Will only be active when selecting Audio from the drop down Options menu On a non supported display capable of DDC CI only the Help and Options tabs are available Help User Manual Will only be active when selecting User Manual from the drop down Help menu ...

Page 17: ...pens the SmartControl Lite control panel Task Tray Menu Enabled The task tray menu can be displayed by right clicking on the SmartControl Lite icon from the task tray Left Click will launch the application The task tray has five entries Help Access to User Manual file Open User Manual file using the default browser window Technical Support displays the tech support page Check for Update takes the ...

Page 18: ...ve SmartControl Lite from the task tray disable Run at Startup in Options Preferences Note All the illustrations in this section are for reference only SmartControl software version might be changed without notification Please always check official Portrait website www portrait com dtune phl enu index to download the latest version of SmartControl software ...

Page 19: ...I 273V5LSB 273V5QSB 273V5LSW 273V5LYAB 273V5L HAB 273V5QHAB HDMI 273V5LHAB 273V5LHSB 273V5QHA B DP 273V5LYAB Input Signal Separate Sync Sync on Green Audio In Out PC audio in 273V5LYAB 273V5QHAB 273V5LHAB headphone out 273V5QHAB 273V5LHAB 273V5LYAB HDMI audio out 273V5LHSB Convenience Built in speakers 2W 2 273V5QHAB 273V5LHAB 273V5LYAB User Convenience 273V5LSB 273V5QSB 273V5LSW 273V5LHSB 273V5QH...

Page 20: ...r LED indicator On mode White Standby Sleep mode White blinking Power Supply Built in 100 240VAC 50 60Hz Dimension Product with stand W H D 646 471 240 mm Product without stand W H D 646 398 57 mm Weight Product with stand 4 53kg Product without stand 4 00kg Product with packaging 6 03kg Operating Condition Temperature range operation 0 C to 40 C Temperature range Non operation 20 C to 60 C Relati...

Page 21: ...here Philips registers the product Please visit www epeat net for registration status in your country 2 This data is subject to change without notice Go to www philips com support to download the latest version of leaflet 3 Smart response time is the optimum value from either GtG or GtG BW tests ...

Page 22: ...59 94 35 00 640 480 66 67 37 86 640 480 72 81 37 50 640 480 75 00 37 88 800 600 60 32 46 88 800 600 75 00 48 36 1024 768 60 00 60 02 1024 768 75 03 44 77 1280 720 59 86 63 89 1280 1024 60 02 79 98 1280 1024 75 03 55 94 1440 900 59 89 70 64 1440 900 74 98 65 29 1680 1050 59 95 67 50 1920 1080 60 00 Note Please notice that your display works best at native resolution of 1920 1080 60Hz For best displ...

Page 23: ...ent Definition VESA Mode Video H sync V sync Power Used LED Color Active ON Yes Yes 25 05W typ 35 3W max White Sleep Standby OFF No No 0 5W typ White blink Switch Off OFF 0 5W typ OFF 273V5LHSB Power Management Definition VESA Mode Video H sync V sync Power Used LED Color Active ON Yes Yes 32 69W typ 37 47W max White Sleep Standby OFF No No 0 5W typ White blink Switch Off OFF 0 3W typ OFF 273V5QHA...

Page 24: ...ants Design for Recycling Coding of plastics for easy recycling Limit on the number of different plastics used Product Lifetime Product Take Back Minimum one year product warranty Minimum three year availability of spare parts Product takeback Packaging Limits on hazardous substances in product packaging Packaging prepared for recycling Ergonomic User centered design Visual ergonomics in products ...

Page 25: ...roughout their life CE Declaration of Conformity This product is in conformity with the following standards EN60950 1 2006 A11 2009 A1 20 10 A12 2011 Safety requirement of Information Technology Equipment EN55022 2010 Radio Disturbance requirement of Information Technology Equipment EN55024 2010 Immunity requirement of Information Technology Equipment EN61000 3 2 2006 A1 2009 A2 2009 Limits for Ha...

Page 26: ... connected Consult the dealer or an experienced radio TV technician for help Changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment Use only RF shielded cable that was supplied with the monitor when connecting this monitor to a computer device To prevent damage which may result in fire or shock hazard do not ...

Page 27: ...t équipement N utiliser que des câbles RF armés pour les connections avec des ordinateurs ou périphériques CET APPAREIL NUMERIQUE DE LA CLASSE B RESPECTETOUTES LES EXIGENCES DU REGLEMENT SUR LE MATERIEL BROUILLEUR DU CANADA EN 55022 Compliance Czech Republic Only Polish Center for Testing and Certification Notice The equipment should draw power from a socket with an attached protection circuit a t...

Page 28: ... festgelegten Vorschriften Auf der Rückwand des Gerätes befindet sich ein Aufkleber der auf die Unbedenklichkeit der Inbetriebnahme hinweist da dieVorschriften über die Bauart von Störstrahlern nach Anlage III 5 Abs 4 der Röntgenverordnung erfüllt sind Damit Ihr Monitor immer den in der Zulassung geforderten Werten entspricht ist darauf zu achten daß 1 Reparaturen nur durch Fachpersonal durchgefüh...

Page 29: ... 扈乇黮萠晥挽 Z 鴇湓砲 http www energylabel gov cn W cd W 0 5 1 05 1 GB 21520 2008 恌恌鴇嶇勑园勑梁夛覉憲晦遜肇昮弽劺忇槢闟袪鴇鴇𠖱衤響恌恌鴇嶇勑獱昮餹晥賭晗病湓嶇勑湓訠嶇勑 ZZ EU Energy Label The European Energy Label informs you on the energy efficiency class of this product The greener the energy efficiency class of this product is the lower the energy it consumes On the label you can find the energy efficiency cla...

Page 30: ...tandards for certain types or combinations of pixel defects that are more noticeable than others This policy is valid worldwide Pixels and Sub pixels A pixel or picture element is composed of three sub pixels in the primary colors of red green and blue Many pixels together form an image When all sub pixels of a pixel are lit the three colored sub pixels together appear as a single white pixel When...

Page 31: ...el monitor must have pixel or sub pixel defects exceeding the tolerances listed in the following tables BRIGHT DOT DEFECTS ACCEPTABLE LEVEL 1 lit subpixel 3 2 adjacent lit subpixels 1 3 adjacent lit subpixels one white pixel 0 Distance between two bright dot defects 15mm Total bright dot defects of all types 3 BLACK DOT DEFECTS ACCEPTABLE LEVEL 1 dark subpixel 5 or fewer 2 adjacent dark subpixels ...

Page 32: ...inteq 33 082161 1658 0 09 Mon to Fri 9am 6pm Germany RTS 49 01803 386 853 0 09 Mon to Fri 9am 6pm Greece Alman 30 00800 3122 1223 Free of charge Mon to Fri 9am 6pm Ireland Celestica 353 01 601 1161 Local call tariff Mon to Fri 8am 5pm Italy Anovo Italy 39 840 320 041 0 08 0 08 Mon to Fri 9am 6pm Luxembourg Ecare 352 26 84 30 00 Local call tariff Mon to Fri 9am 6pm Netherlands Ecare 31 0900 0400 06...

Page 33: ...Net LV 371 67460399 371 27260399 Lithuania N A UAB Servicenet 370 37 400160 general 370 7400088 for Philips Macedonia N A AMC 389 2 3125097 Moldova N A Comel 37322224035 Romania N A Skin 40 21 2101969 Russia N A CPS 7 495 645 6746 Serbia Montenegro N A KimTec d o o 381 11 20 70 684 Slovakia N A Datalan Service 421 2 49207155 Slovenia N A PC H and 386 1 530 08 24 the republic of Belarus N A Service...

Page 34: ...8 01 9086 Customer Hotline Mon Thu 08 30 12 00 13 00 17 30 Fri 08 30 11 30 13 00 17 30 Korea Alphascan Displays Inc 1661 5003 Mon Fri 9 00am 5 30pm Sat 9 00am 1 00pm Malaysia R Logic Sdn Bhd 603 5102 3336 Mon Fri 8 15am 5 00pm Sat 8 30am 12 30am Pakistan TVONICS Pakistan 92 213 6030100 Sun Thu 10 00am 6 00pm Singapore Philips Electronics Singapore Pte Ltd Philips Consumer Care Center 65 6882 3966 ...

Page 35: ...am 5 30pm Armenia Azerbaijan Georgia Kyrgyzstan Tajikistan Firebird service centre 97 14 8837911 Sun Thu 09 00 18 00 Uzbekistan Soniko Plus Private Enterprise Ltd 99871 2784650 Mon Fri 09 00 18 00 Turkmenistan Technostar Service Centre 99312 460733 460957 Mon Fri 09 00 18 00 Japan 0120 060 530 Mon Fri 09 00 18 00 ...

Page 36: ...s turned on AUTO button doesn t function The auto function is applicable only in VGA Analog mode If the result is not satisfactory you can do manual adjustments via the OSD menu Note The Auto Function is not applicable in DVI Digital mode as it is not necessary Visible signs of smoke or sparks Do not perform any troubleshooting steps Disconnect the monitor from mains power source immediately for s...

Page 37: ...e power LED Setup in OSD main Controls For further assistance refer to the Consumer Information Centers list and contact Philips customer service representative 8 2 General FAQs Q1 When I install my monitor what should I do if the screen shows Cannot display this video mode Ans Recommended resolution for this monitor 1920 x 1080 60 Hz Unplug all cables then connect your PC to the monitor that you ...

Page 38: ...re 6500K and 9300K With settings in the 6500K range the panel appears warm with a red white color tone while a 9300K temperature yields cool bluewhite toning 2 sRGB this is a standard setting for ensuring correct exchange of colors between different device e g digital cameras monitors printers scanners etc 3 User Define the user can choose his her preference color setting by adjusting red green bl...

Page 39: ... content Warning Failure to activate a screen saver or a periodic screen refresh application may result in severe burn in or after image or ghost image symptoms that will not disappear and cannot be repaired The damage mentioned above is not covered under your warranty Q12 Why is my Display not showing sharp text and is displaying jagged characters Ans Your LCD monitor works best at its native res...

Page 40: ...l rights reserved Philips and the Philips Shield Emblem are registered trademarks of Koninklijke Philips N V and are used under license from Koninklijke Philips N V Specifications are subject to change without notice Version M5273V1T ...

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