Philips 273E3QH User Manual Download Page 1

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EN User manual

Customer care and warranty

Troubleshooting & FAQs

273E3QH

www.philips.com/welcome

Summary of Contents for 273E3QH

Page 1: ...EN User manual 1 Customer care and warranty 30 Troubleshooting FAQs 35 273E3QH www philips com welcome ...

Page 2: ...ase 7 3 Image Optimization 9 3 1 Smartimage Lite 9 3 2 SmartContrast 10 3 3 SmartControl Lite 11 4 Technical Specifications 19 4 1 Resolution Preset Modes 22 5 Power Management 23 5 1 Automatic PowerSaving 23 6 Regulatory Information 24 7 Customer care and warranty 30 7 1 Philips Flat Panel Monitors Pixel Defect Policy 30 7 2 Customer Care Warranty 32 8 Troubleshooting FAQs 35 8 1 Troubleshooting ...

Page 3: ...hilips all the time If your power cord is missing please contact with your local service center Please refer to Customer Care Consumer Information Center Do not subject the monitor to severe vibration or high impact conditions during operation Do not knock or drop the monitor during operation or transportation Maintenance To protect your monitor from possible damage do not put excessive pressure o...

Page 4: ...onsumer Information Center For transportation information please refer to Technical Specifications Do not leave your monitor in a car trunk under direct sun light Note Consult a service technician if the monitor does not operate normally or you are not sure what procedure to take when the operating instructions given in this manual have been followed 1 2 Notational Descriptions The following subse...

Page 5: ...tion that serves your household or the store at which you purchased the product Your new monitor contains materials that can be recycled and reused Specialized companies can recycle your product to increase the amount of reusable materials and to minimize the amount to be disposed of All redundant packing material has been omitted We have done our utmost to make the packaging easily separable into...

Page 6: ...nts 2 Setting up the monitor Install base stand 273E3QH 1 Place the monitor face down on soft and smooth surface taking care to avoid scratching or damaging the screen 2 Hold the monitor base stand with both hands and firmly insert the base stand into the base column ...

Page 7: ... the back of your computer 4 Plug the power cord of your computer and your monitor into a nearby outlet 5 Turn on your computer and monitor If the monitor displays an image installation is complete 2 2 Operating the monitor 273E3QH QH AMVA LED 3 Front view product description To access the OSD menu Return to previous OSD level To adjust volume of the display To switch monitor s power on and off To...

Page 8: ...ucture of the On Screen Display You can use this as a reference when you want to work your way around the different adjustments later on Main menu Sub menu Input VGA DVI HDMI Picture Wide Screen 4 3 0 100 0 100 Off Fast Faster Fastest On Off Picture Format Brightness Contrast SmartResponse On Off SmartContrast OSD Settings 0 100 0 100 Off 1 2 3 4 5 10 20 30 60 Horizontal Vertical Transparency OSD ...

Page 9: ...play of the native resolution alert can be switched off from Setup in the OSD On Screen Display menu Physical Function Tilt 2 3 Remove Base Stand and Base Remove the Base Stand Before you start disassembling the monitor base please follow the instructions below to avoid damage or injury 1 Place the monitor face down on a smooth surface taking care to avoid scratching or damaging the screen 2 Press...

Page 10: ...the base Condition ForVESA standard mounting applications 1 Remove the 3 screw covers 2 Remove the 3 screws and then remove the base from the monitor Note This monitor accepts a 100mm x 100mmVESA Compliant mounting interface 100mm 100mm ...

Page 11: ... presets that optimize display for different types of content dynamically adjusting brightness contrast color and sharpness in real time Whether you re working with text applications displaying images or watching a video Philips SmartImage Lite delivers great optimized monitor performance Why do I need it You want a monitor that delivers optimized display all your favorite types of content SmartIm...

Page 12: ...ntrast it will analyse the content you are displaying in real time to adjust colors and control backlight intensity This function will dynamically enhance contrast for a great entertainment experience when viewing videos or playing games There are three modes to be selected Standard Internet Game Standard Enhances text and dampens brightness to increase readability and reduce eye strain This mode ...

Page 13: ...e this Windows 7 compliant eye catching animated Icon based software is ready to enhance your experience with Philips monitors Installation Follow the instruction and complete the installation You can launch after installation is completed If you want to launch later you can either click the shortcut on desktop or toolbar First launch Wizard The first time after installation of SmartControl Lite i...

Page 14: ...Start with Standard pane Adjust menu Adjust Menu allow you to adjust Brightness Contrast Focus Position and Resolution You can follow the instruction and do the adjustment Cancel prompts user if you want to cancel installation ...

Page 15: ...or sub menu item base on your input Example for Color Calibration 1 Show Me starts color calibration tutorial 2 Start starts the 6 step color calibration sequence 3 QuickView loads the before after images 4 To return to Color home pane click the Cancel button 5 Enable color calibration by default is on If unchecked does not allow for color calibration to happen dimes out start and quick view butto...

Page 16: ...cked On by default When disabled SmartControl Lite will not launch at start or be in the task tray The only way to launch SmartControl Lite is either from the desktop short cut or from the program file Any preset set to run at startup will not load when this box is unchecked Disabled Enable transparency mode Windows 7 Vista XP Default is 0 Opaque First color Calibration Screen Previous button is d...

Page 17: ...ptions tabs are available All other SmartControl Lite tabs are not available Display the Source instruction pane and current input source setting On single input displays this pane will not be visible Options Audio Will only be active when selecting Audio from the drop down Options menu On a non supported display capable of DDC CI only the Help and Options tabs are available ...

Page 18: ...ilable Context Sensitive menu The Context Sensitive menu is Enabled by default If Enable Context Menu has been checked in the Options Preferences pane then the menu will be visible The Context Menu has four entries SmartControl Lite When selected the About Screen is displayed Select Preset Provides a hierarchical menu of saved presets for immediate use A check mark shows the currently selected pre...

Page 19: ...akes the user to PDI Landing and checks the user s version against the most current available About Displays detailed reference information product version release information and product name Exit Close SmartControl Lite To run SmartControl Lite again either select SmartControl Lite from Program menu double click the desktop PC icon or restart the system Task Tray Menu Disabled When theTaskTray i...

Page 20: ...1080 60Hz Viewing angle 178 H 178 V C R 10 Picture Enhancement SmartImage Lite Display colors 16 7 M Vertical refresh rate 56Hz 71Hz Horizontal Frequency 30kHz 83kHz sRGB YES Connectivity Signal input DVI D digital VGA Analog HDMI Audio In Out PC audio in Headphone out Input Signal Separate Sync Sync on Green Convenience User Convenience OSD Languages English French German Italian Russian Spanish ...

Page 21: ...l Operation 86 69 BTU hr 87 03 BTU hr 87 37 BTU hr Sleep Standby 1 71 BTU hr 1 71 BTU hr 1 71 BTU hr Off 1 02 BTU hr 1 02 BTU hr 1 02 BTU hr Power LED indicator On mode White Standby Sleep White Blinking Power Supply Built in 100 240VAC 50 60Hz Dimension Product with stand WxHxD 642x440x227mm Product without stand WxHxD 642x391x64mm Box dimension WxHxD 700 x525x138mm Weight Product with stand 8 2k...

Page 22: ...ulatory Approvals CE Mark FCC Class B SEMKO TÜV GS TÜV Ergo UL cUL Energy star 5 0 TCO certified Cabinet Color Black Black Finish Texture Texture Note 1 EPEAT Gold or Silver is valid only where Philips registers the product Please visit www epeat net for registration status in your country 2 This data is subject to change without notice Go to www philips com support to download the latest version ...

Page 23: ...1920 x 1080 at 60 Hz digital input Recommended Resolution For 273E3QH 1920 x 1080 at 60 Hz digital input H freq kHz Resolution V freq Hz 31 47 720x400 70 09 31 47 640x480 59 94 35 00 640x480 66 67 37 88 800x600 60 32 48 36 1024x768 60 00 63 89 1280x1024 60 02 55 94 1440x900 59 89 65 29 1680x1050 59 95 67 50 1920x1080 60 00 ...

Page 24: ...e following table shows the power consumption and signaling of this automatic power saving feature 273E3QH Power Management Definition VESA Mode Video H sync V sync Power Used LED color Active ON Yes Yes 35 8 W typ 45 W max White Sleep Standby OFF No No 0 5 W White blink Switch Off OFF 0 3 W OFF The following setup is used to measure power consumption on this monitor Native resolution 1920 x 1080 ...

Page 25: ...ortant parameters are luminance contrast resolution black level gamma curve colour and luminance uniformity and colour rendering Products are tested according to rigorous safety standards at impartial laboratories Electric and magnetic fields emissions as low as normal household background levels Low acoustic noise emissions when applicable Some of the Environmental features of the TCO Certified f...

Page 26: ...nvironmental attributes EPEAT also provides a clear and consistent set of performance criteria for the design of products and provides an opportunity for manufacturers to secure market recognition for efforts to reduce the environmental impact of its products Benefits of EPEAT Reduce use of primary materials Reduce use of toxic materials Avoid the disposal of hazardous waste EPEAT S requirement th...

Page 27: ...nna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help Changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment Use only RF shielded ...

Page 28: ...férences nuisibles pour la réception des signaux de radio ou de télévision ce qui peut être décelé en fermant l équipement puis en le remettant en fonction l utilisateur pourrait essayer de corriger la situation en prenant les mesures suivantes Réorienter ou déplacer l antenne de réception Augmenter la distance entre l équipement et le récepteur Brancher l équipement sur un autre circuit que celui...

Page 29: ...cket which should be located near the equipment and easily accessible A protection mark B confirms that the equipment is in compliance with the protection usage requirements of standards PN 93 T 42107 and PN 89 E 06251 North Europe Nordic Countries Information Placering Ventilation VARNING FÖRSÄKRA DIG OM ATT HUVUDBRYTARE OCH UTTAG ÄR LÄTÅTKOMLIGA NÄR DU STÄLLER DIN UTRUSTNING PÅPLATS Placering Ve...

Page 30: ...bnahme hinweist da dieVorschriften über die Bauart von Störstrahlern nach Anlage III 5 Abs 4 der Röntgenverordnung erfüllt sind Damit Ihr Monitor immer den in der Zulassung geforderten Werten entspricht ist darauf zu achten daß 1 Reparaturen nur durch Fachpersonal durchgeführt werden 2 nur original Ersatzteile verwendet werden 3 bei Ersatz der Bildröhre nur eine bauartgleiche eingebaut wird Aus er...

Page 31: ...ards for certain types or combinations of pixel defects that are more noticeable than others This policy is valid worldwide Pixels and Sub pixels A pixel or picture element is composed of three sub pixels in the primary colors of red green and blue Many pixels together form an image When all sub pixels of a pixel are lit the three colored sub pixels together appear as a single white pixel When all...

Page 32: ...t due to pixel defects during the warranty period aTFT LCD panel in a Philips flat panel monitor must have pixel or sub pixel defects exceeding the tolerances listed in the following tables BRIGHT DOT DEFECTS ACCEPTABLE LEVEL 1 lit subpixel 3 2 adjacent lit subpixels 1 3 adjacent lit subpixels one white pixel 0 Distance between two bright dot defects 15mm Total bright dot defects of all types 3 BL...

Page 33: ...nd 353 01 601 1161 Local call tariff Spain Eatsa Spain 34 902 888 785 0 10 Finland A novo 358 09 2290 1908 Local call tariff France A novo 33 082161 1658 0 09 Greece Allman Hellas 30 00800 3122 1223 Free of charge Italy A novo 39 840 320 041 0 08 Netherlands E Care 31 0900 0400 063 0 10 Denmark A novo 45 3525 8761 Local call tariff Norway A novo 47 2270 8250 Local call tariff Sweden A novo 46 08 6...

Page 34: ...INE NA Comel 380 562320045 NA Topaz Service Company 38 044 245 73 31 Russia NA CPS 7 495 645 6746 for repair NA CEEE Partners 7 495 645 3010 for sales Slovakia NA Datalan Service 421 2 49207155 Turkey NA Techpro 90 212 444 4 832 Czech Rep NA Asupport 800 100 697 Hungary NA Serware 36 1 2426331 NA Profi Service 36 1 814 8080 Contact Information for LATIN AMERICA region Country Call center Consumer ...

Page 35: ...gapore Pte Ltd Philips Consumer Care Center 65 6882 3999 Taiwan PCCW Teleservices Taiwan FETEC CO 0800 231 099 Thailand NA Axis Computer System Co Ltd 662 934 5498 South Africa NA SylvaraTechnologies Pty Ltd 086 0000 888 UNITED ARAB EMIRATES NA AL SHAHD COMPUTER L L C 00971 4 2276525 Israel NA Eastronics LTD 1 800 567000 Vietnam NA FPT Service Informatic Company Ltd 84 8 38248007 Ho Chi Minh City ...

Page 36: ... if the monitor cable has bent pins Make sure the computer is turned on AUTO button doesn t function The auto function is applicable only in VGA Analog mode If the result is not satisfactory you can do manual adjustments via the OSD menu Note The Auto Function is not applicable in DVI Digital mode as it is not necessary Visible signs of smoke or sparks Do not perform any troubleshooting steps Disc...

Page 37: ...wer has been switched off Always activate a moving screen saver program when you leave your monitor unattended Always activate a periodic screen refresh application if your Monitor will display unchanging static content Severe burn in or after image or ghost image symptoms will not disappear and cannot be repaired The damage mentioned above is not covered under your warranty Image appears distorte...

Page 38: ...l Lite If your graphic adaptor is one of the above mentioned brands try to download the most updated graphic adaptor driver from corresponding companies web site Install the driver Remove SmartControl Lite and re install it once more If it is still not working we are sorry that the graphic adaptor is not supported Please visit Philips website and check if an updated SmartControl Lite driver is ava...

Page 39: ...s inf and icm Ans These are the driver files for your monitor Follow the instructions in your user manual to install the drivers Your computer may ask you for monitor drivers inf and icm files or a driver disk when you first install your monitor Follow the instructions to insert the companion CD ROM included in this package Monitor drivers inf and icm files will be installed automatically Q4 How d...

Page 40: ...ors are fully compatible with standard PCs Macs and workstations You may need a cable adapter to connect the monitor to your Mac system Please contact your Philips sales representative for more information Q10 Are Philips Monitors Plug and Play Ans Yes the monitors are Plug and Play compatible with Windows 7 Vista XP NT Mac OSX Linux Q11 What is Image Sticking or Image burn in or After Image or Gh...

Page 41: ...ts reserved Philips and the Philips Shield Emblem are registered trademarks of Koninklijke Philips Electronics N V and are used under license from Koninklijke Philips Electronics N V Specifications are subject to change without notice Version M3273EQE1T ...

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