Philips 247E6 Page 43 User Manual Download | Manualshive

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41

8. Troubleshooting & FAQs

Q3. I cannot hear sound from the monitor

display.

Ans.:

•

Make sure your monitor display has built-
in speakers and the volume is turned on
the monitor side, and also on the mobile
device side. You may also want to use
optional headphones.

•

If your monitor display does not have
in built speakers, then you can connect
optional headphones to the output on the
monitor. Please ensure that the volume is
turned on the monitor side, and also on
the mobile device side.

For further information or FAQ, please visit
official website of MHL org:

http://www.mhlconsortium.org

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Summary of Contents for 247E6

Page 1: ...www philips com welcome 247E6 EN User manual 1 Customer care and warranty 30 Troubleshooting FAQs 36 ...

Page 2: ...k introduction 9 3 Image Optimization 10 3 1 SmartImage Lite 10 3 2 SmartContrast 11 3 3 Philips SmartControl Lite 11 4 Technical Specifications 18 4 1 Resolution Preset Modes 20 5 Power Management 21 6 Regulatory Information 22 7 Customer care and warranty 30 7 1 Philips Flat Panel Monitors Pixel Defect Policy 30 7 2 Customer Care Warranty 32 8 Troubleshooting FAQs 36 8 1 Troubleshooting 36 8 2 S...

Page 3: ...able or DC power cord for normal operation Please use approved power cord provided by Philips all the time If your power cord is missing please contact with your local service center Please refer to Customer Care Consumer Information Center Do not subject the monitor to severe vibration or high impact conditions during operation Do not knock or drop the monitor during operation or transportation M...

Page 4: ...please contact with your local service center please refer to the chapter of Consumer Information Center For transportation information please refer to Technical Specifications Do not leave your monitor in a car trunk under direct sun light Note Consult a service technician if the monitor does not operate normally or you are not sure what procedure to take when the operating instructions given in ...

Page 5: ...r utmost to make the packaging easily separable into mono materials Please find out about the local regulations on how to dispose of your old monitor and packing from your sales representative Taking back Recycling Information for Customers Philips establishes technically and economically viable objectives to optimize the environmental performance of the organization s product service and activiti...

Page 6: ... violation of ap lic p able laws Made and r nt p i ed in C h i n a V e r s i o n AC DC Adapter VGA optional Audio cable optional HDMI optional Cable management DVI optional Note Use only the AC DC adapter model Philips ADPC1936 Install base stand 1 Place the monitor face down on soft and smooth surface taking care to avoid scratching or damaging the screen 2 Hold the base stand with both hands and...

Page 7: ...1 2 3 7 6 4 1 2 5 4 3 AC DC power input VGA input DVI input HDMI or MHL input Earphone output Audio input Kensington anti theft lock Connect to PC 1 Connect the power cord to the back of the monitor firmly 2 Turn off your computer and unplug its power cable 3 Connect the monitor signal cable to the video connector on the back of your computer 4 Plug the power cord of your computer and your monitor...

Page 8: ...ange display format Adjust the OSD menu Change the signal input source SmartImage Lite There are three modes to be selected Standard Internet and Game 247E6QDAD 247E6QDAW 247E 5 6 2 3 4 7 Switch monitor s power ON and OFF Access the OSD menu Confirm the OSD adjustment Return to previous OSD level Adjust the speaker volume Adjust the OSD menu Change the signal input source SmartImage Lite There are...

Page 9: ... adjustments later on Main menu Sub menu Picture OSD Settings Setup Language Color Audio Input Picture Format Brightness Contrast Horizontal Vertical Transparency OSD Time Out H Position Auto V Position Phase Clock Resolution Notification Reset Information English Deutsch Español Ελληνική Français Italiano Maryar Nederlands Português Português do Brazil Polski Русский Svenska Suomi Türkçe Čeština ...

Page 10: ...nce at its native resolution 1920 1080 60Hz When the monitor is powered on at a different resolution an alert is displayed on screen Use 1920 1080 60Hz for best results Display of the native resolution alert can be switched off from Setup in the OSD On Screen Display menu Physical Function Tilt 20 ...

Page 11: ...t on the monitor side You are now ready to view the images on your big screen display and operate all function on you the mobile device such as internet surfing game playing photo browsing etc if your monitor has speaker function then you will be able to hear accompanying sound too When the MHL cable is disconnected or the mobile device is turned off the MHL function will be automatically disabled...

Page 12: ... the contents being displayed all in real time with the press of a single button How to enable SmartImage Lite 247E 1 Press to launch the SmartImage Lite on screen display 2 Keep pressing to toggle between Standard Internet Game 3 The SmartImage Lite on screen display will remain on screen for 5 seconds or you can also press OK button to make confirmation There are three modes to be selected Stand...

Page 13: ...ent your monitor performance step by step You can go to Plug in menu to launch wizard later on as well You can adjust more options without wizard by Standard pane 3 2 SmartContrast What is it Unique technology that dynamically analyzes displayed content and automatically optimizes a LCD monitor s contrast ratio for maximum visual clarity and viewing enjoyment stepping up backlighting for clearer c...

Page 14: ...Start with Standard pane Adjust menu Adjust Menu allow you to adjust Brightness Contrast Focus Position and Resolution You can follow the instruction and do the adjustment Cancel prompts user if you want to cancel installation ...

Page 15: ...evel White Point Color Calibration and SmartImage Lite Please refer to SmartImage Lite section You can follow the instruction and do the adjustment Refer to below table for sub menu item base on your input Example for Color Calibration 1 Show Me starts color calibration tutorial ...

Page 16: ...patent info in calibration screen First color Calibration Screen Previous button is disabled until the second color screen Next goes to the succeeding target 6 targets Final next goes File Presets pane Cancel closes the UI and returns to the plug in page SmartImage Lite Allows user to change setting for better display setting based on content When Entertainment is set SmartContrast and SmartRespon...

Page 17: ... tray icon will only display EXIT Run at Startup is checked On by default When disabled SmartControl Lite will not launch at start or be in the task tray The only way to launch SmartControl Lite is either from the desktop short cut or from the program file Any preset set to run at startup will not load when this box is unchecked Disabled Enable transparency mode Windows 8 7 Vista XP Default is 0 O...

Page 18: ...es pane then the menu will be visible The Context Menu has four entries SmartControl Lite When selected the About Screen is displayed Select Preset Provides a hierarchical menu of saved presets for immediate use A check mark shows the currently selected preset Factory Preset can also be called from the drop down menu Tune Display Opens the SmartControl Lite control panel SmartImage Lite Check curr...

Page 19: ...l Lite from Program menu double click the desktop PC icon or restart the system Task Tray Menu Disabled When theTaskTray is disabled in the preference folder only the EXIT selection is available To completely remove SmartControl Lite from the task tray disable Run at Startup in Options Preferences Note All the illustrations in this section are for reference only SmartControl software version might...

Page 20: ...DAD sRGB YES Connectivity Signal Input 247E6QSD 247E6QSW VGA Analog DVI Digital HDCP 247E6QDSD 247E6QDSW 247E6QDAD 247E6QDAW VGA Analog DVI Digital HDCP MHL HDMI Digital HDCP Audio In Out 247E6QDSD 247E6QDSW HDMI audio out 247E6QDAD 247E6QDAW PC audio in Earphone out HDMI audio out Input Signal Separate Sync Sync on Green Convenience User Convenience 247E6QSD 247E6QSW 247E6QDSD 247E6QDSW 247E6QDAD...

Page 21: ...65kg Product without stand 3 27kg Operating Condition Temperature range operation 0 C to 40 C Temperature range Non operation 20 C to 60 C Relative humidity 20 to 80 MTBF 50 000hrs Environmental ROHS YES EPEAT Silver www epeat net Packaging 100 recyclable Specific Substances 100 PVC BFR free housing Energy Star YES Compliance and standards Regulatory Approvals 247E6QSD 247E6QSW CE Mark FCC Class B...

Page 22: ...tion 1920x1080 60Hz analog input 1920x1080 60Hz digital input Recommended Resolution 1920x1080 60Hz digital input H freq kHz Resolution V freq Hz 31 47 720x400 70 09 31 47 640x480 59 94 35 00 640x480 66 67 37 86 640x480 72 81 37 50 640x480 75 00 37 88 800x600 60 32 46 88 800x600 75 00 48 36 1024x768 60 00 60 02 1024x768 75 03 63 89 1280x1024 60 02 79 98 1280x1024 75 03 55 94 1440x900 59 89 70 64 1...

Page 23: ...9W Max White Sleep OFF No No 0 5 W typ White blink Switch Off OFF 0 3 W typ OFF 247E6QDSD 247E6QDSW Power Management Definition VESA Mode Video H sync V sync Power Used LED Color Active ON Yes Yes 22 38W typ 23 9W Max White Sleep OFF No No 0 5 W typ White blink Switch Off OFF 0 3 W typ OFF 247E6QDAD 247E6QDAW Power Management Definition VESA Mode Video H sync V sync Power Used LED Color Active ON ...

Page 24: ...hold background levels Workload ergonomics to ensure a good physical environment Some of the Environmental features of TCO Certified Displays Production facilities have an Environmental Management System EMAS or ISO 14001 Low energy consumption to minimize climate impact Restrictions on Chlorinated and Brominated flame retardants plasticizers plastics and heavy metals such as cadmium mercury and l...

Page 25: ...s EN60950 1 2006 A11 2009 A1 2010 A 12 2011 A2 2013 Safety requirement of Information Technology Equipment EN55022 2010 Radio Disturbance requirement of Information Technology Equipment EN55024 2010 Immunity requirement of Information Technology Equipment EN61000 3 2 2006 A1 2009 A2 2009 Limits for Harmonic Current Emission EN61000 3 3 2008 Limitation of Voltage Fluctuation and Flicker EN50581 201...

Page 26: ...h the receiver is connected Consult the dealer or an experienced radio TV technician for help Changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment Use only RF shielded cable that was supplied with the monitor when connecting this monitor to a computer device To prevent damage which may result in fire or sho...

Page 27: ... l usage du présent équipement N utiliser que des câbles RF armés pour les connections avec des ordinateurs ou périphériques CET APPAREIL NUMERIQUE DE LA CLASSE B RESPECTETOUTES LES EXIGENCES DU REGLEMENT SUR LE MATERIEL BROUILLEUR DU CANADA EN 55022 Compliance Czech Republic Only Polish Center for Testing and Certification Notice The equipment should draw power from a socket with an attached prot...

Page 28: ... festgelegten Vorschriften Auf der Rückwand des Gerätes befindet sich ein Aufkleber der auf die Unbedenklichkeit der Inbetriebnahme hinweist da dieVorschriften über die Bauart von Störstrahlern nach Anlage III 5 Abs 4 der Röntgenverordnung erfüllt sind Damit Ihr Monitor immer den in der Zulassung geforderten Werten entspricht ist darauf zu achten daß 1 Reparaturen nur durch Fachpersonal durchgefüh...

Page 29: ...息产品用户使用该电子信息产品不会对环境造成严重污染或对其人身财产造成严重损害的期限废弃电器电子产品回收处理管理条例提示性说明为了更好地关爱及保护地球当用户不再需要此产品或产品寿命终止时请遵守国家废弃电器电子产品回收处理相关法律法规将其交给当地具有国家认可的回收处理资质的厂商进行回收处理 EU Energy Label The European Energy Label informs you on the energy efficiency class of this product The greener the energy efficiency class of this product is the lower the energy it consumes On the label you can find the energy efficiency cla...

Page 30: ...d mercury hexavalent chromium polybrominated biphenyls or polybrominated diphenyl ethers in concentrations exceeding 0 1 weight and 0 01 weight for cadmium except for the exemptions set in Schedule 2 of the Rule E Waste Declaration for India This symbol on the product or on its packaging indicates that this product must not be disposed of with your other household waste Instead it is your responsi...

Page 31: ...d should not be greater than 5A NOTE The severed plug must be destroyed to avoid a possible shock hazard should it be inserted into a 13A socket elsewhere A B How to connect a plug The wires in the mains lead are coloured in accordance with the following code BLUE NEUTRAL N BROWN LIVE L GREEN YELLOW EARTH E 1 The GREEN YELLOW wire must be connected to the terminal in the plug which is marked with ...

Page 32: ...s for certain types or combinations of pixel defects that are more noticeable than others This policy is valid worldwide subpixel pixel Pixels and Sub pixels A pixel or picture element is composed of three sub pixels in the primary colors of red green and blue Many pixels together form an image When all sub pixels of a pixel are lit the three colored sub pixels together appear as a single white pi...

Page 33: ...ls or sub pixels that are always dark or off That is a dark dot is a sub pixel that stands out on the screen when the monitor displays a light pattern These are the types of black dot defects BRIGHT DOT DEFECTS ACCEPTABLE LEVEL 1 lit subpixel 3 2 adjacent lit subpixels 1 3 adjacent lit subpixels one white pixel 0 Distance between two bright dot defects 15mm Total bright dot defects of all types 3 ...

Page 34: ...0 3122 1223 Free of charge Mon to Fri 9am 6pm Ireland Celestica 353 01 601 1161 Local call tariff Mon to Fri 8am 5pm Italy Anovo Italy 39 840 320 041 0 08 Mon to Fri 9am 6pm Luxembourg Ecare 352 26 84 30 00 Local call tariff Mon to Fri 9am 6pm Netherlands Ecare 31 0900 0400 063 0 10 Mon to Fri 9am 6pm Norway Infocare 47 2270 8250 Local call tariff Mon to Fri 9am 6pm Poland MSI 48 0223491505 Local ...

Page 35: ...ervice I I c 7 727 3097515 Latvia N A ServiceNet LV 371 67460399 371 27260399 Lithuania N A UAB Servicenet 370 37 400160 general 370 7400088 for Philips Macedonia N A AMC 389 2 3125097 Moldova N A Comel 37322224035 Romania N A Skin 40 21 2101969 Russia N A CPS 7 495 645 6746 Serbia Montenegro N A KimTec d o o 381 11 20 70 684 Slovakia N A Datalan Service 421 2 49207155 Slovenia N A PC H and 386 1 ...

Page 36: ...SA 62 21 4080 9086 Customer Hotline 62 8888 01 9086 Customer Hotline Mon Thu 08 30 12 00 13 00 17 30 Fri 08 30 11 30 13 00 17 30 Israel Eastronics LTD 1 800 567000 Sun Thu 08 00 18 00 Korea Alphascan Displays Inc 1661 5003 Mon Fri 9 00am 5 30pm Sat 9 00am 1 00pm Malaysia R Logic Sdn Bhd 603 5102 3336 Mon Fri 8 15am 5 00pm Sat 8 30am 12 30am New Zealand Visual Group Ltd 0800 657447 Mon Fri 8 30am 5...

Page 37: ...entre 99312 460733 460957 Mon Fri 09 00 18 00 Uzbekistan Soniko Plus Private Enterprise Ltd 99871 2784650 Mon Fri 09 00 18 00 Vietnam FPT Service Informatic Company Ltd Ho Chi Minh City Branch 84 8 38248007 Ho Chi Minh City 84 5113 562666 Danang City 84 5113 562666 Can tho Province Mon Fri 8 00 12 00 13 30 17 30 Sat 8 00 12 00 Japan フィリップスモニターサポートセンター 0120 060 530 Mon Fri 10 00 17 00 ...

Page 38: ... the image using the Auto function in OSD Main Controls 8 Troubleshooting FAQs 8 1 Troubleshooting This page deals with problems that can be corrected by a user If the problem still persists after you have tried these solutions contact Philips customer service representative Common Problems No Picture Power LED not lit Make sure the power cord is plugged into the power outlet and into the back of ...

Page 39: ...dark and white dots appears on the screen The remaining dots are normal characteristic of the liquid crystal used in today s technology Please refer the pixel policy for more detail The power on light is too strong and is disturbing You can adjust power on light using the power LED Setup in OSD main Controls For further assistance refer to the Consumer Information Centers list and contact Philips ...

Page 40: ...ce center can re set it for you at a nominal charge after verification of ownership Please note that this activity is not covered by standard warranty terms 8 3 General FAQs Q1 When I install my monitor what should I do if the screen shows Cannot display this video mode Ans Recommended resolution for this monitor 1920x1080 60Hz Unplug all cables then connect your PC to the monitor that you used pr...

Page 41: ...ite color tone while a 9300K temperature yields cool blue white toning 2 sRGB this is a standard setting for ensuring correct exchange of colors between different device e g digital cameras monitors printers scanners etc 3 User Define the user can choose his her preference color setting by adjusting red green blue color Note A measurement of the color of light radiated by an object while it is bei...

Page 42: ...lected on the Monitor via the input selector front bezel or OSD The product is officially MHL certified As this monitor is a passive display if you encounter any unexpected troubles when using the MHL input please refer to the mobile device s user manual or contact the manufacturer of the mobile device Attention No video input MHL HDMI Make sure your mobile device has not entered standby sleep mod...

Page 43: ... the mobile device side You may also want to use optional headphones If your monitor display does not have in built speakers then you can connect optional headphones to the output on the monitor Please ensure that the volume is turned on the monitor side and also on the mobile device side For further information or FAQ please visit official website of MHL org http www mhlconsortium org ...

Page 44: ...l rights reserved Philips and the Philips Shield Emblem are registered trademarks of Koninklijke Philips N V and are used under license from Koninklijke Philips N V Specifications are subject to change without notice Version M6247E1T ...

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