Philips 244E5 User Manual Download Page 1

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www.philips.com/welcome

244E5

EN User

manual

Customer care and warranty

Troubleshooting & FAQs

Summary of Contents for 244E5

Page 1: ...www philips com welcome 244E5 EN User manual 1 Customer care and warranty 28 Troubleshooting FAQs 34 ...

Page 2: ...k introduction 9 3 Image Optimization 10 3 1 SmartImage Lite 10 3 2 SmartContrast 11 3 3 Philips SmartControl Lite 11 4 Technical Specifications 17 4 1 Resolution Preset Modes 20 5 Power Management 21 6 Regulatory Information 22 7 Customer care and warranty 28 7 1 Philips Flat Panel Monitors Pixel Defect Policy 28 7 2 Customer Care Warranty 30 8 Troubleshooting FAQs 34 8 1 Troubleshooting 34 8 2 S...

Page 3: ...able or DC power cord for normal operation Please use approved power cord provided by Philips all the time If your power cord is missing please contact with your local service center Please refer to Customer Care Consumer Information Center Do not subject the monitor to severe vibration or high impact conditions during operation Do not knock or drop the monitor during operation or transportation M...

Page 4: ...please contact with your local service center please refer to the chapter of Consumer Information Center For transportation information please refer to Technical Specifications Do not leave your monitor in a car trunk under direct sun light Note Consult a service technician if the monitor does not operate normally or you are not sure what procedure to take when the operating instructions given in ...

Page 5: ...r utmost to make the packaging easily separable into mono materials Please find out about the local regulations on how to dispose of your old monitor and packing from your sales representative Taking back Recycling Information for Customers Philips establishes technically and economically viable objectives to optimize the environmental performance of the organization s product service and activiti...

Page 6: ... 7 0 G 2 3 C 1 8 1 3 0 1 A Monitor Driver SmartControl Software User s Manual 使用前请阅读使用说明保留备用 Note Use only the AC DC adapter model Philips ADPC1945 244E5QSD QSW QHSD ADPC1965 244E5QHAD QHAW Install base stand 1 Place the monitor face down on soft and smooth surface taking care to avoid scratching or damaging the screen 2 Hold the base stand with both hands and firmly insert the base stand into t...

Page 7: ...QHSD MHL 1 2 3 6 5 4 1 2 3 4 AC DC power input VGA input HDMI input HDMI or MHL input HDMI audio output Kensington anti theft lock Connect to PC 1 Connect the power cord to the back of the monitor firmly 2 Turn off your computer and unplug its power cable 3 Connect the monitor signal cable to the video connector on the back of your computer 4 Plug the power cord of your computer and your monitor i...

Page 8: ...isplay format Adjust the OSD menu Change the signal input source SmartImage Lite There are three modes to be selected Standard Internet and Game 244E5QHAD 244E5QHAW 5 6 2 3 4 7 Switch monitor s power ON and OFF Access the OSD menu Confirm the OSD adjustment Return to previous OSD level Adjust the speaker volume Adjust the OSD menu Change the signal input source SmartImage Lite There are three mode...

Page 9: ...on Main menu Sub menu Picture OSD Settings Setup Language Color Audio Input Picture Format Brightness Contrast Horizontal Vertical Transparency OSD Time Out H Position Auto V Position Phase Clock Resolution Notification Reset Information English Deutsch Español ƆƫƫƧƭƩƪƞ Français Italiano Maryar Nederlands Português Português do Brazil Polski Русский Svenska Suomi Türkçe Čeština ǠǷǽǭȓǺǾȉǷǭ ၭ ߨ體 ၭˈ ...

Page 10: ...ance at its native resolution 1920 1080 60Hz When the monitor is powered on at a different resolution an alert is displayed on screen Use 1920 1080 60Hz for best results Display of the native resolution alert can be switched off from Setup in the OSD On Screen Display menu Physical Function Tilt ...

Page 11: ... the monitor side You are now ready to view the images on your big screen display and operate all function on you the mobile device such as internet surfing game playing photo browsing etc if your monitor has speaker function then you will be able to hear accompanying sound too When the MHL cable is disconnected or the mobile device is turned off the MHL function will be automatically disabled Not...

Page 12: ...st response time reduce jaggy edges for fast moving objects on screen enhance contrast ratio for bright and dark scheme this profile delivers the best gaming experience for gamers 3 Image Optimization 3 1 SmartImage Lite What is it SmartImage Lite provides presets that optimize display for different types of content dynamically adjusting brightness contrast color and sharpness in real time Whether...

Page 13: ...y and viewing comfort for every type of content SmartContrast dynamically controls contrast and adjusts backlighting for clear crisp bright gaming and video images or displays clear readable text for office work By reducing your monitor s power consumption you save on energy costs and extend the lifetime of your monitor How does it work When you activate SmartContrast it will analyse the content y...

Page 14: ...rt with Standard pane Adjust menu v Adjust Menu allow you to adjust Brightness Contrast Focus Position and Resolution v You can follow the instruction and do the adjustment v Cancel prompts user if you want to cancel installation ...

Page 15: ... for sub menu item base on your input v Example for Color Calibration 1 Show Me starts color calibration tutorial 2 Start starts the 6 step color calibration sequence 3 Quick View loads the before after images 4 To return to Color home pane click the Cancel button 5 Enable color calibration by default is on If unchecked does not allow for color calibration to happen dimes out start and quick view ...

Page 16: ...n desktop is checked On by default Enable Context menu displays SmartControl Lite selections for Select Preset and Tune Display in the desktop right click context menu Disabled removes SmartControl Lite from the right click context menu v Enable Task Tray icon is checked On by default Enable context menu shows the task tray menu for SmartControl Lite A right click on the task tray icon displays th...

Page 17: ...ane will not be visible Options Audio Will only be active when selecting Audio from the drop down Options menu On a non supported display capable of DDC CI only the Help and Options tabs are available Help User Manual Will only be active when selecting User Manual from the drop down Help menu On a non supported display capable of DDC CI only the Help and Options tabs are available Help Version Wil...

Page 18: ... Access to User Manual file Open User Manual file using the default browser window v Technical Support displays the tech support page v Check for Update takes the user to PDI Landing and checks the user s version against the most current available v About Displays detailed reference information product version release information and product name v Exit Close SmartControl Lite To run SmartControl ...

Page 19: ...P 30Hz sRGB YES Connectivity Signal Input 244E5QSD 244E5QSW VGA Analog DVI Digital HDCP 244E5QHAD 244E5QHAW 244E5QHSD VGA Analog HDMI Digital HDCP MHL HDMI Digital HDCP Audio In Out 244E5QHAD 244E5QHAW PC audio in Earphone out 244E5QHSD HDMI audio out Input Signal Separate Sync Sync on Green Convenience User Convenience 244E5QSD 244E5QSW 244E5QHSD 244E5QHAD 244E5QHAW OSD Languages English German S...

Page 20: ...0 240VAC 50 60Hz 244E5QHSD Power On Mode 24 2W typ 26 1W max Sleep typ 0 5W Off typ 0 3W Power LED indicator On mode White Standby Sleep mode White blinking Power Supply External 100 240VAC 50 60Hz Dimension Product with stand WxHxD 557 x 428 x 213 mm Product without stand WxHxD 557 x 338 x 45 mm Weight Product with stand 3 800 kg Product without stand 3 440 kg Product with packaging 5 341 kg Oper...

Page 21: ...QHAW White 244E5QSD 244E5QHSD 244E5QHAD Black Cherry or other color options as applicable in your region Finish Glossy Texture Note 1 EPEAT Gold or Silver is valid only where Philips registers the product Please visit www epeat net for registration status in your country 2 This data is subject to change without notice Go to www philips com support to download the latest version of leaflet 3 Smart ...

Page 22: ...640x480 59 94 35 00 640x480 66 67 37 86 640x480 72 81 37 50 640x480 75 00 37 88 800x600 60 32 46 88 800x600 75 00 48 36 1024x768 60 00 60 02 1024x768 75 03 63 89 1280x1024 60 02 79 98 1280x1024 75 03 55 94 1440x900 59 89 70 64 1440x900 74 98 65 29 1680x1050 59 95 67 50 1920x1080 60 00 Note Please notice that your display works best at native resolution of 1920x1080 60Hz For best display quality pl...

Page 23: ...5W Max White Sleep OFF No No 0 5 W typ White blink Switch Off OFF 0 3 W typ OFF 244E5QHAD 244E5QHAW Power Management Definition VESA Mode Video H sync V sync Power Used LED Color Active ON Yes Yes 25 2 W typ 33 8 W max White Sleep OFF No No 0 5 W typ White blink Switch Off OFF 0 3 W typ OFF 244E5QHSD Power Management Definition VESA Mode Video H sync V sync Power Used LED Color Active ON Yes Yes 2...

Page 24: ...low as normal household background levels v Workload ergonomics to ensure a good physical environment Some of the Environmental features of TCO Certified Displays v Production facilities have an Environmental Management System EMAS or ISO 14001 v Low energy consumption to minimize climate impact v Restrictions on Chlorinated and Brominated flame retardants plasticizers plastics and heavy metals su...

Page 25: ...nformity This product is in conformity with the following standards v EN60950 1 2006 A11 2009 A1 2010 A12 2011 Safety requirement of Information Technology Equipment v EN55022 2010 Radio Disturbance requirement of Information Technology Equipment v EN55024 2010 Immunity requirement of Information Technology Equipment v EN61000 3 2 2006 A1 2009 A2 2009 Limits for Harmonic Current Emission v EN61000...

Page 26: ...is connected v Consult the dealer or an experienced radio TV technician for help Changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment Use only RF shielded cable that was supplied with the monitor when connecting this monitor to a computer device To prevent damage which may result in fire or shock hazard do ...

Page 27: ...ésent équipement N utiliser que des câbles RF armés pour les connections avec des ordinateurs ou périphériques CET APPAREIL NUMERIQUE DE LA CLASSE B RESPECTETOUTES LES EXIGENCES DU REGLEMENT SUR LE MATERIEL BROUILLEUR DU CANADA EN 55022 Compliance Czech Republic Only Polish Center for Testing and Certification Notice The equipment should draw power from a socket with an attached protection circuit...

Page 28: ...len festgelegten Vorschriften Auf der Rückwand des Gerätes befindet sich ein Aufkleber der auf die Unbedenklichkeit der Inbetriebnahme hinweist da dieVorschriften über die Bauart von Störstrahlern nach Anlage i EV GHU 5ÜQWJHQYHURUGQXQJ HUIâOOW VLQG Damit Ihr Monitor immer den in der Zulassung geforderten Werten entspricht ist darauf zu achten daß 1 Reparaturen nur durch Fachpersonal durchgeführt w...

Page 29: ... Energy Label will be ONLY applied on the models bundling with HDMI andTV tuners China RoHS The People s Republic of China released a regulation called Management Methods for Controlling Pollution by Electronic Information Products or commonly referred to as China RoHS All products including CRT and Monitor which are produced and sold for China market have to meet China RoHS request ֱՓ ᳳ䰤 ℸ 䆚ᣛᳳ䰤 क...

Page 30: ...s for certain types or combinations of pixel defects that are more noticeable than others This policy is valid worldwide subpixel pixel Pixels and Sub pixels A pixel or picture element is composed of three sub pixels in the primary colors of red green and blue Many pixels together form an image When all sub pixels of a pixel are lit the three colored sub pixels together appear as a single white pi...

Page 31: ...due to pixel defects during the warranty period aTFT Monitor panel in a Philips flat panel monitor must have pixel or sub pixel defects exceeding the tolerances listed in the following tables BRIGHT DOT DEFECTS ACCEPTABLE LEVEL 1 lit subpixel 3 2 adjacent lit subpixels 1 3 adjacent lit subpixels one white pixel 0 Distance between two bright dot defects 15mm Total bright dot defects of all types 3 ...

Page 32: ...0 3122 1223 Free of charge Mon to Fri 9am 6pm Ireland Celestica 353 01 601 1161 Local call tariff Mon to Fri 8am 5pm Italy Anovo Italy 39 840 320 041 0 08 Mon to Fri 9am 6pm Luxembourg Ecare 352 26 84 30 00 Local call tariff Mon to Fri 9am 6pm Netherlands Ecare 31 0900 0400 063 0 10 Mon to Fri 9am 6pm Norway Infocare 47 2270 8250 Local call tariff Mon to Fri 9am 6pm Poland MSI 48 0223491505 Local ...

Page 33: ...ervice I I c 7 727 3097515 Latvia N A ServiceNet LV 371 67460399 371 27260399 Lithuania N A UAB Servicenet 370 37 400160 general 370 7400088 for Philips Macedonia N A AMC 389 2 3125097 Moldova N A Comel 37322224035 Romania N A Skin 40 21 2101969 Russia N A CPS 7 495 645 6746 Serbia Montenegro N A KimTec d o o 381 11 20 70 684 Slovakia N A Datalan Service 421 2 49207155 Slovenia N A PC H and 386 1 ...

Page 34: ...21 4080 9086 Customer Hotline 62 8888 01 9086 Customer Hotline Mon Thu 08 30 12 00 13 00 17 30 Fri 08 30 11 30 13 00 17 30 Israel Eastronics LTD 1 800 567000 Sun Thu 08 00 18 00 Korea Alphascan Displays Inc 1661 5003 Mon Fri 9 00am 5 30pm Sat 9 00am 1 00pm Malaysia R Logic Sdn Bhd 603 5102 3336 Mon Fri 8 15am 5 00pm Sat 8 30am 12 30am New Zealand Visual Group Ltd 0800 657447 Mon Fri 8 30am 5 30pm ...

Page 35: ...ice Centre 99312 460733 460957 Mon Fri 09 00 18 00 Uzbekistan Soniko Plus Private Enterprise Ltd 99871 2784650 Mon Fri 09 00 18 00 Vietnam FPT Service Informatic Company Ltd Ho Chi Minh City Branch 84 8 38248007 Ho Chi Minh City 84 5113 562666 Danang City 84 5113 562666 Can tho Province Mon Fri 8 00 12 00 13 30 17 30 Sat 8 00 12 00 Japan ࡈࠖ ࡊࠬࡕ ࠨࡐ ࡦ 0120 060 530 Mon Fri 09 00 18 00 ...

Page 36: ...the image using the Auto function in OSD Main Controls 8 Troubleshooting FAQs 8 1 Troubleshooting This page deals with problems that can be corrected by a user If the problem still persists after you have tried these solutions contact Philips customer service representative Common Problems No Picture Power LED not lit v Make sure the power cord is plugged into the power outlet and into the back of...

Page 37: ...rk and white dots appears on the screen v The remaining dots are normal characteristic of the liquid crystal used in today s technology Please refer the pixel policy for more detail The power on light is too strong and is disturbing v You can adjust power on light using the power LED Setup in OSD main Controls For further assistance refer to the Consumer Information Centers list and contact Philip...

Page 38: ...ter can re set it for you at a nominal charge after verification of ownership Please note that this activity is not covered by standard warranty terms 8 3 General FAQs Q1 When I install my monitor what should I do if the screen shows Cannot display this video mode Ans Recommended resolution for this monitor 1920x1080 60Hz v Unplug all cables then connect your PC to the monitor that you used previo...

Page 39: ...0K range the panel appears warm with a red white color tone while a 9300K temperature yields cool blue white toning 2 sRGB this is a standard setting for ensuring correct exchange of colors between different device e g digital cameras monitors printers scanners etc 3 User Define the user can choose his her preference color setting by adjusting red green blue color Note A measurement of the color o...

Page 40: ...ce has not entered standby sleep mode If it has then you will see a notification message on the display Once the mobile device wakes up the monitor s display will wake and show the images You may need to make sure that the correct input is selected if in between you have used or connected any other device Q2 Why is the image on the monitor display of poor quality My mobile device looks far better ...

Page 41: ...ts reserved Philips and the Philips Shield Emblem are registered trademarks of Koninklijke Philips Electronics N V and are used under license from Koninklijke Philips Electronics N V Specifications are subject to change without notice Version M5244E1T ...

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