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243V5

EN User

manual

1

Customer care and warranty

27

Troubleshooting & FAQs

32

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Summary of Contents for 243V5

Page 1: ...www philips com welcome 243V5 EN User manual 1 Customer care and warranty 27 Troubleshooting FAQs 32 ...

Page 2: ...monitor 6 2 3 Remove Base Stand and Base 8 3 Image Optimization 10 3 1 SmartContrast 10 3 2 Philips SmartControl Lite 10 4 Technical Specifications 17 4 1 Resolution Preset Modes 19 5 Power Management 20 6 Regulatory Information 21 7 Customer care and warrant 27 7 1 Philips Flat Panel Monitors Pixel Defect Policy 27 7 2 Customer Care Warranty 29 8 Troubleshooting FAQs 32 8 1 Troubleshooting 32 8 2...

Page 3: ...able or DC power cord for normal operation Please use approved power cord provided by Philips all the time If your power cord is missing please contact with your local service center Please refer to Customer Care Consumer Information Center Do not subject the monitor to severe vibration or high impact conditions during operation Do not knock or drop the monitor during operation or transportation M...

Page 4: ... or integration please contact with your local service center please refer to the chapter of Consumer Information Center For transportation information please refer to Technical Specifications Do not leave your monitor in a car trunk under direct sun light Note Consult a service technician if the monitor does not operate normally or you are not sure what procedure to take when the operating instru...

Page 5: ...r utmost to make the packaging easily separable into mono materials Please find out about the local regulations on how to dispose of your old monitor and packing from your sales representative Taking back Recycling Information for Customers Philips establishes technically and economically viable objectives to optimize the environmental performance of the organization s product service and activiti...

Page 6: ...he monitor 2 1 Installation Package contents VGA Audio optional Power 243V5 Register your product and get support at www philips com welcome Quick Start 2 0 1 3 K o n i n k l i j k e P h i l i p s N V A l l r i g h t s r e s e r ved Unauthorized duplication is a violation of applicable laws Made and printed in China Ver s i o n Philips and the Philips Shield Emblem are registered trademarks of Kon...

Page 7: ...t 6 Earphone jack 7 Kensington anti theft lock Connect to PC 1 Connect the power cord to the back of the monitor firmly 2 Turn off your computer and unplug its power cable 3 Connect the monitor signal cable to the video connector on the back of your computer 4 Plug the power cord of your computer and your monitor into a nearby outlet 5 Turn on your computer and monitor If the monitor displays an i...

Page 8: ...y adjust the monitor Description of the On Screen Display What is On Screen Display OSD On Screen Display OSD is a feature in all Philips LCD monitors It allows an end user to adjust screen performance or select functions of the monitors directly through an on screen instruction window A user friendly on screen display interface is shown as below 243V5LSB Analog only DQJXDJH RORU 3LFWXUH 26 6HWWLQ...

Page 9: ... 100 0 100 0 100 Picture Format Brightness Contrast OSD Settings 0 100 0 100 Off 1 2 3 4 5s 10s 20s 30s 60s Horizontal Vertical Transparency OSD Time Out Setup 0 100 On Off Yes No 0 100 0 100 0 100 H Position Auto V Position Phase Clock Resolution Notification Reset Information Language Color 6500K 9300K Red 0 100 Green 0 100 Blue 0 100 Color Temperature sRGB User Define Audio On Off Volume Mute a...

Page 10: ...t can be switched off from Setup in the OSD On Screen Display menu Physical Function Tilt 2 3 Remove Base Stand and Base Remove the Base Stand Before you start disassembling the monitor base please follow the instructions below to avoid any possible damage or injury 1 Place the monitor face down on a smooth surface taking care to avoid scratching or damaging the screen 2 Press the locking clips to...

Page 11: ...9 2 Setting up the monitor Note This monitor accepts a 100mm 100mm mounting interface Caution For use only with UL Listed Wall Mount Bracket with minimum weight load 3 5Kg 100mm 100mm ...

Page 12: ... monitor performance step by step v You can go to Plug in menu to launch wizard later on as well v You can adjust more options without wizard by Standard pane 3 Image Optimization 3 1 SmartContrast What is it A unique technology that dynamically analyzes displayed content and automatically optimizes an LCD monitor s contrast ratio for maximum visual clarity and viewing enjoyment stepping up backli...

Page 13: ...rt with Standard pane Adjust menu v Adjust Menu allow you to adjust Brightness Contrast Focus Position and Resolution v You can follow the instruction and do the adjustment v Cancel prompts user if you want to cancel installation ...

Page 14: ...enu v Color Menu allow you to adjust RGB Black Level White Point and Color Calibration v You can follow the instruction and do the adjustment v Refer to below table for sub menu item base on your input v Example for Color Calibration ...

Page 15: ...isplay capable of DDC CI only the Help and Options tabs are available v Displays current preference settings v A checked box enables the feature The check box is a toggle v Enable Context Menu on desktop is checked On by default Enable Context menu displays SmartControl Lite selections for Select Preset and Tune Display in the desktop right click context menu Disabled removes SmartControl Lite fro...

Page 16: ...able v Display the Source instruction pane and current input source setting v On single input displays this pane will not be visible Options Audio Will only be active when selecting Audio from the drop down Options menu On a non supported display capable of DDC CI only the Help and Options tabs are available Help User Manual Will only be active when selecting User Manual from the drop down Help me...

Page 17: ...ns the SmartControl Lite control panel Task Tray Menu Enabled The task tray menu can be displayed by right clicking on the SmartControl Lite icon from the task tray Left Click will launch the application The task tray has five entries v Help Access to User Manual file Open User Manual file using the default browser window v Technical Support displays the tech support page v Check for Update takes ...

Page 18: ...ve SmartControl Lite from the task tray disable Run at Startup in Options Preferences Note All the illustrations in this section are for reference only SmartControl software version might be changed without notification Please always check official Portrait website www portrait com dtune phl enu index to download the latest version of SmartControl software ...

Page 19: ...Separate Sync Sync on Green Audio In Out PC audio in headphone out 243V5LHAB 243V5LAB Convenience Built in speakers 1 5 W 2 243V5LHAB 243V5LAB User Convenience 243V5LSB 243V5LSW 243V5LHSB 243V5LAB 243V5LHAB OSD Languages English French German Spanish Italian Russian Simplified Chinese Portuguese Turkish Dutch Swedish Finnish Polish Czech Korean Japanese Hungarian Ukraine Brazil Portuguese Greek Tr...

Page 20: ...t with packaging 6 14kg Operating Condition Temperature range operation 0 C to 40 C Temperature range Non operation 20 C to 60 C Relative humidity 20 to 80 MTBF 30 000hrs Environmental ROHS YES EPEAT Silver www epeat net Packaging 100 recyclable Specific Substances 100 PVC BFR free housing Energy Star YES Compliance and standards Regulatory Approvals CE Mark FCC Class B SEMKO TCO Certified ETL ISO...

Page 21: ...9 94 35 00 640 480 66 67 37 86 640 480 72 81 37 50 640 480 75 00 37 88 800 600 60 32 46 88 800 600 75 00 48 36 1024 768 60 00 60 02 1024 768 75 03 44 77 1280 720 59 86 63 89 1280 1024 60 02 79 98 1280 1024 75 03 55 94 1440 900 59 89 70 64 1440 900 74 98 65 29 1680 1050 59 95 67 50 1920 1080 60 00 Note Please notice that your display works best at native resolution of 1920 1080 60Hz For best displa...

Page 22: ... max White Sleep Standby OFF No No 0 5W typ White blink Switch Off OFF 0 5W typ OFF 243V5LAB Power Management Definition VESA Mode Video H sync V sync Power Used LED Color Active ON Yes Yes 22 4W typ 29 6W max White Sleep Standby OFF No No 0 5W typ White blink Switch Off OFF 0 5W typ OFF 243V5LHAB Power Management Definition VESA Mode Video H sync V sync Power Used LED Color Active ON Yes Yes 22 8...

Page 23: ...ants Design for Recycling Coding of plastics for easy recycling Limit on the number of different plastics used Product Lifetime Product Take Back Minimum one year product warranty Minimum three year availability of spare parts Product takeback Packaging Limits on hazardous substances in product packaging Packaging prepared for recycling Ergonomic User centered design Visual ergonomics in products ...

Page 24: ... life CE Declaration of Conformity This product is in conformity with the following standards v EN60950 1 2006 A11 2009 A1 20 10 A12 2011 Safety requirement of Information Technology Equipment v EN55022 2010 Radio Disturbance requirement of Information Technology Equipment v EN55024 2010 Immunity requirement of Information Technology Equipment v EN61000 3 2 2006 A1 2009 A2 2009 Limits for Harmonic...

Page 25: ...is connected v Consult the dealer or an experienced radio TV technician for help Changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment Use only RF shielded cable that was supplied with the monitor when connecting this monitor to a computer device To prevent damage which may result in fire or shock hazard do ...

Page 26: ...ésent équipement N utiliser que des câbles RF armés pour les connections avec des ordinateurs ou périphériques CET APPAREIL NUMERIQUE DE LA CLASSE B RESPECTETOUTES LES EXIGENCES DU REGLEMENT SUR LE MATERIEL BROUILLEUR DU CANADA EN 55022 Compliance Czech Republic Only Polish Center for Testing and Certification Notice The equipment should draw power from a socket with an attached protection circuit...

Page 27: ...len festgelegten Vorschriften Auf der Rückwand des Gerätes befindet sich ein Aufkleber der auf die Unbedenklichkeit der Inbetriebnahme hinweist da dieVorschriften über die Bauart von Störstrahlern nach Anlage i EV GHU 5ÜQWJHQYHURUGQXQJ HUIâOOW VLQG Damit Ihr Monitor immer den in der Zulassung geforderten Werten entspricht ist darauf zu achten daß 1 Reparaturen nur durch Fachpersonal durchgeführt w...

Page 28: ... ஏ澦ਈ ࣤݼ જ ࣲԄࡣ澧 ߎުॐ অՠљЈ ࡌ દূ߄ҼҒ ێ બ ஃИ ਈ ݼ જৠ NZZV KTKXM_RGHKR MU IT Ҽ ࣙ ہ ਈ ਈ ࣤݼ IJ ਈ ݼ ঈ ਈ ݼ ӕ 废弃电器电子产品回收处理管理条例提示性说明为了更好地关爱及保护地球当用户不再需要此产品或产品寿命终止时请遵守国家废弃电器电子产品回收处理相关法律法规将其交给当地具有国家认可的回收处理资质的厂商进行回收处理 ġġ EU Energy Label The European Energy Label informs you on the energy efficiency class of this product The greener the energy efficiency class of this product is the lower the energy it cons...

Page 29: ...tandards for certain types or combinations of pixel defects that are more noticeable than others This policy is valid worldwide Pixels and Sub pixels A pixel or picture element is composed of three sub pixels in the primary colors of red green and blue Many pixels together form an image When all sub pixels of a pixel are lit the three colored sub pixels together appear as a single white pixel When...

Page 30: ... flat panel monitor must have pixel or sub pixel defects exceeding the tolerances listed in the following tables BRIGHT DOT DEFECTS ACCEPTABLE LEVEL 1 lit subpixel 3 2 adjacent lit subpixels 1 3 adjacent lit subpixels one white pixel 0 Distance between two bright dot defects 15mm Total bright dot defects of all types 3 BLACK DOT DEFECTS ACCEPTABLE LEVEL 1 dark subpixel 5 or fewer 2 adjacent dark s...

Page 31: ...122 1223 Free of charge Mon to Fri 9am 6pm Ireland Celestica 353 01 601 1161 Local call tariff Mon to Fri 8am 5pm Italy Anovo Italy 39 840 320 041 0 08 Mon to Fri 9am 6pm Luxembourg Ecare 352 26 84 30 00 Local call tariff Mon to Fri 9am 6pm Netherlands Ecare 31 0900 0400 063 0 10 Mon to Fri 9am 6pm Norway Infocare 47 2270 8250 Local call tariff Mon to Fri 9am 6pm Poland MSI 48 0223491505 Local cal...

Page 32: ...sic Service I I c 7 727 3097515 Latvia NA ServiceNet LV 371 67460399 371 27260399 Lithuania NA UAB Servicenet 370 37 400160 general 370 7400088 for Philips Macedonia NA AMC 389 2 3125097 Moldova NA Comel 37322224035 Romania NA Skin 40 21 2101969 Russia NA CPS 7 495 645 6746 Serbia Montenegro NA KimTec d o o 381 11 20 70 684 Slovakia NA Datalan Service 421 2 49207155 Slovenia NA PC H and 386 1 530 ...

Page 33: ...an 92 213 6030100 Sun Thu 10 00am 6 00pm Singapore Philips Singapore Pte Ltd Philips Consumer Care Center 65 6882 3966 Mon Fri 9 00am 6 00pm Sat 9 00am 1 00pm Taiwan FETEC CO 0800 231 099 Mon Fri 09 00 18 00 Thailand Axis Computer System Co Ltd 662 934 5498 Mon Fri 8 30am 05 30pm South Africa Computer RepairTechnologies 011 262 3586 Mon Fri 8 00am 05 00pm Israel Eastronics LTD 1 800 567000 Sun Thu...

Page 34: ...turned on AUTO button doesn t function v The auto function is applicable only in VGA Analog mode If the result is not satisfactory you can do manual adjustments via the OSD menu Note The Auto Function is not applicable in DVI Digital mode as it is not necessary Visible signs of smoke or sparks v Do not perform any troubleshooting steps v Disconnect the monitor from mains power source immediately f...

Page 35: ...the power LED Setup in OSD main Controls For further assistance refer to the Consumer Information Centers list and contact Philips customer service representative 8 2 General FAQs Q1 When I install my monitor what should I do if the screen shows Cannot display this video mode Ans Recommended resolution for this monitor 1920 x 1080 60 Hz v Unplug all cables then connect your PC to the monitor that ...

Page 36: ... are 6500K and 9300K With settings in the 6500K range the panel appears warm with a red white color tone while a 9300K temperature yields cool bluewhite toning 2 sRGB this is a standard setting for ensuring correct exchange of colors between different device e g digital cameras monitors printers scanners etc 3 User Define the user can choose his her preference color setting by adjusting red green ...

Page 37: ... content Warning Failure to activate a screen saver or a periodic screen refresh application may result in severe burn in or after image or ghost image symptoms that will not disappear and cannot be repaired The damage mentioned above is not covered under your warranty Q12 Why is my Display not showing sharp text and is displaying jagged characters Ans Your LCD monitor works best at its native res...

Page 38: ...l rights reserved Philips and the Philips Shield Emblem are registered trademarks of Koninklijke Philips N V and are used under license from Koninklijke Philips N V Specifications are subject to change without notice Version M5243V1T ...

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