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8. Troubleshooting & FAQs

white color tone", while a 9300K 
temperature yields "cool, blue-
white toning". 

2.  sRGB; this is a standard setting 

for ensuring correct exchange of 
colors between different device 
(e.g. digital cameras, monitors, 
printers, scanners, etc) 

3.  User Define; the user can choose 

his/her preference color setting 
by adjusting red, green blue color.

 

Note

A measurement of the color of light 
radiated by an object while it is being 
heated. This measurement is expressed 
in terms of absolute scale, (degrees 
Kelvin). Lower Kevin temperatures such 
as 2004K are red; higher temperatures 
such as 9300K are blue. Neutral 
temperature is white, at 6504K.

Q9:    Can I connect my LCD monitor to 

any PC, workstation or Mac?

Ans.:  

Yes. All Philips LCD monitors are 
fully compatible with standard 
PCs, Macs and workstations. 
You may need a cable adapter 
to connect the monitor to your 
Mac system. Please contact your 
Philips sales representative for 
more information. 

Q10:    Are Phi

lips LCD monitors Plug-

and- Play?

Ans.: 

 Yes, the monitors are Plug-and-
Play compatible with Windows 
10/8.1/8/7, Mac OSX.

Q11:   What is Image Sticking, or Image 

Burn-in, or After Image, or Ghost 
Image in LCD panels?

 

Ans.:  

Uninterrupted display of still or 
static images over an extended 
period may cause "burn in", 
also known as "after-imaging" 
or "ghost imaging", on your 

screen. "Burn-in", "after-
imaging", or "ghost imaging" is 
a well-known phenomenon in 
LCD panel technology. In most 
cases, the "burned in" or "atter-
imaging" or "ghost imaging" will 
disappear gradually over a period 
of time after the power has been 
switched off. 
Always activate a moving screen 
saver program when you leave 
your monitor unattended. 
Always activate a periodic screen 
refresh application if your LCD 
monitor will display unchanging 
static content.

 

Warning

Severe"burn-in" or "after-image" 
or "ghost image" symptoms will not 
disappear and cannot be repaired. The 
damage mentioned above is not covered 
under your warranty.

Q12:   Why is my Display not showing 

sharp text, 

and is displaying jagged 

characters?

Ans.: 

 Your LCD monitor works best at its 
native resolution of 245E1S/245E1: 
1920×1080@60Hz(Analog)& 
2560×1440@60Hz(Digital)  
241E1S: 1920×1080@60Hz(Analog/
Digital). For best display, please 
use this resolution. 

Q13:   How to unlock/lock my hot key?

Ans.: 

 Please  press 

 for 10 

seconds to unlock/lock the hot 
key, by doing so, your monitor 
pops out “Attention” to show 
the unlock/lock status as shown 
below illustrators. 

  

  

Summary of Contents for 241E1S

Page 1: ...www philips com welcome E line 245E1 245E1S 241E1S EN User manual 1 Customer care and warranty 20 Troubleshooting FAQs 24 ...

Page 2: ...he monitor 8 2 3 Remove the Base Assembly for VESA Mounting 10 3 Image Optimization 12 3 1 SmartImage 12 3 2 SmartContrast 13 4 Adaptive Sync 14 5 Technical Specifications 15 5 1 Resolution Preset Modes 18 6 Power Management 19 7 Customer care and warranty 20 7 1 Philips Flat Panel Monitors Pixel Defect Policy 20 7 2 Customer Care Warranty 23 8 Troubleshooting FAQs 24 8 1 Troubleshooting 24 8 2 Ge...

Page 3: ...itor make sure the power plug and outlet are easily accessible If turning off the monitor by detach ing the power cable or DC power cord wait for 6 seconds before attaching the power cable or DC power cord for normal operation Please use approved power cord provided by Philips at all times If your power cord is missing please contact your local service center Please refer to Service contact inform...

Page 4: ...itor gets wet wipe it with dry cloth as soon as possible If foreign substance or water gets in your monitor please turn the power off immediately and disconnect the power cord Then remove the for eign substance or water and send it to the maintenance center Do not store or use the monitor in locations exposed to heat direct sunlight or extreme cold In order to maintain the best per formance of you...

Page 5: ...Notational Descriptions The following subsections describe notational conventions used in this document Notes Cautions and Warnings Throughout this guide blocks of text may be accompanied by an icon and printed in bold or italic type These blocks contain notes cautions or warnings They are used as follows Note This icon indicates important information and tips that help you make better use of your...

Page 6: ...been omitted We have done our utmost to make the packaging easily separable into mono materials Please find out about the local regulations on how to dispose of your old monitor and packing from your sales representative Taking back Recycling Information for Customers Philips establishes technically and economically viable objectives to optimize the environmental performance of the organization s ...

Page 7: ...r the responsibility of Top Victory Investments Ltd and Top Victory Investments Ltd is the warrantor in relation to this product Philips and the Philips Shield Emblem are registered trademarks of Koninklijke Philips N V and are used under license Contents Drivers User s Manual User s Manual www philips com welcome 使用产品前请阅读使用说明 保留备用 Monitor Register your product and get support at Quick Start E lin...

Page 8: ...he screw located at the bottom of the base 3 Use a screwdriver to tighten the screw located at the bottom of the base and secure the base to the column tightly 2 1 3 245E1 1 Place the monitor face down on soft and smooth surface taking care to avoid scratching or damaging the screen 2 1 Hold the base stand with both hands and firmly insert the base stand into the base column 2 Use a screwdriver to...

Page 9: ...t HDMI audio out Kensington anti theft lock Connect to PC 1 Connect the power cord to the back of the monitor firmly 2 Turn off your computer and unplug its power cable 3 Connect the monitor signal cable to the video connector on the back of your computer 4 Plug the power cord of your computer and your monitor into a nearby outlet 5 Turn on your computer and monitor If the monitor displays an imag...

Page 10: ...splay What is On Screen Display OSD On Screen Display OSD is a feature in all Philips LCD monitors It allows an end user to adjust screen performance or select functions of the monitors directly through an on screen instruction window A user friendly on screen display interface is shown as below Basic and simple instruction on the control keys To access the OSD menu on this Philips Display simply ...

Page 11: ...iting Wide Screen 4 3 0 100 0 100 Sharpness 0 100 0 100 0 100 Off 1 2 3 4 5s 10s 20s 30s 60s 0 100 On Off Yes No 0 100 0 100 0 100 Native 5000K 6500K 7500K 8200K 9300K 11500K Red 0 100 Green 0 100 Blue 0 100 Off Fast Faster Fastest On Off SmartFrame On Off 1 8 2 0 2 2 2 4 2 6 On Off LowBlue Mode On Off 1 2 3 4 Audio On Off 0 100 Volume Mute On Off Size 1 2 3 4 5 6 7 Brightness 0 100 Contrast 0 100 V positi...

Page 12: ... Use a screwdriver to loosen the screw located at the bottom of the base 2 Use your fingers to loosen the screw located at the bottom of the base and remove the base from the stand 2 1 3 3 Remove the hinge cover from monitor body by using your fingers 4 Use a screwdriver to remove the screws on the arm and then detach the arm stand from the monitor Note This monitor accepts a 100mm x 100mm VESA Co...

Page 13: ... bottom of the base and remove the base from the stand 2 1 3 Remove the hinge cover from monitor body by using your fingers 4 Use a screwdriver to remove the screws on the arm and then detach the arm stand from the monitor Note This monitor accepts a 100mm x 100mm VESA Compliant mounting interface VESA Mounting Screw M4 Always contact manufacturer for wall mount installation 100mm 100mm ...

Page 14: ...ons displaying images or watching a video Philips SmartImage delivers great optimized monitor performance Why do I need it You want a monitor that delivers optimized display all your favorite types of content SmartImage software dynamically adjust brightness contrast color and sharpness in real time to enhance your monitor viewing experience How does it work SmartImage is an exclusive leading edge...

Page 15: ... for wellbeing Philips LowBlue Mode setting uses a smart software technology to reduce harmful shortwave blue light Off No optimization by SmartImage 3 2 SmartContrast What is it Unique technology that dynamically analyzes displayed content and automatically optimizes a LCD monitor s contrast ratio for maximum visual clarity and viewing enjoyment stepping up backlighting for clearer crisper and br...

Page 16: ...rames per second are reduced with v sync too AMD Adaptive Sync technology eliminates all of these problems by letting the GPU update the monitor the moment a new picture is ready leaving gamers with unbelievably smooth responsive tearing free games Followed by the graphic card that are compatible Operating system Windows 10 8 1 8 7 Graphic Card R9 290 300 Series R7 260 Series AMD Radeon R9 300 Ser...

Page 17: ...5Hz Analog HDMI DP Adaptive Sync for HDMI Adaptive Sync for DP 241E1S 48Hz 75Hz Analog HDMI Adaptive Sync for HDMI Horizontal Frequency 245E1S 245E1 30KHz 114KHz 241E1S 30KHz 83KHz sRGB Yes LowBlue Mode Yes Adaptive Sync Yes Connectivity Signal Input 245E1S 245E1 VGA Analog HDMI Digital HDCP DP Digital 241E1S VGA Analog HDMI Digital HDCP Audio In Out 245E1S 245E1 Audio out 241E1S HDMI audio out In...

Page 18: ...yp Power LED indicator On mode White Standby Sleep mode White blinking Power Supply External 100 240VAC 50 60Hz Power 241E1S Consumption AC Input Voltage at 100VAC 50Hz AC Input Voltage at 115VAC 60Hz AC Input Voltage at 230VAC 50Hz Normal Operation 20 6 W typ 20 7 W typ 20 8 W typ Sleep Standby 0 5 W typ 0 5 W typ 0 5 W typ Off 0 3 W typ 0 3 W typ 0 3 W typ Heat Dissipation AC Input Voltage at 10...

Page 19: ...0 C to 40 C Relative humidity operation 20 to 80 Atmospheric pressure operation 700 to 1060hPa Temperature range Non operation 20 C to 60 C Relative humidity Non operation 10 to 90 Atmospheric pressure Non operation 500 to 1060hPa Environmental ROHS YES EnergyStar YES Packaging 100 recyclable Specific Substances 100 PVC BFR free housing Compliance and standards Regulatory Approvals 245E1S 245E1 CC...

Page 20: ...88 79 2560x1440 59 95 111 03 2560x1440 74 97 241E1S Maximum Resolution 1920x1080 60Hz Analog 1920x1080 75Hz Digital Recommended Resolution 1920x1080 60Hz Analog Digital H freq kHz Resolution V freq Hz 31 47 720x400 70 09 31 47 640x480 59 94 35 00 640x480 66 67 37 86 640x480 72 81 37 50 640x480 75 00 37 88 800x600 60 32 46 88 800x600 75 00 48 36 1024x768 60 00 60 02 1024x768 75 03 63 89 1280x1024 6...

Page 21: ...VESA Mode Video H sync V sync Power Used LED Color Active ON Yes Yes 24 7 W typ 34 3 W Max White Sleep OFF No No 0 5 W typ White blink Off OFF 0 3 W typ OFF 241E1S Power Management Definition VESA Mode Video H sync V sync Power Used LED Color Active ON Yes Yes 20 7 W typ 22 8 W Max White Sleep OFF No No 0 5 W typ White blink Off OFF 0 3 W typ OFF The following setup is used to measure power consum...

Page 22: ... higher quality standards for certain types or combinations of pixel defects that are more noticeable than others This policy is valid worldwide subpixel pixel Pixels and Sub pixels A pixel or picture element is composed of three sub pixels in the primary colors of red green and blue Many pixels together form an image When all sub pixels of a pixel are lit the three colored sub pixels together app...

Page 23: ... stands out on the screen when the monitor displays a light pattern These are the types of black dot defects Proximity of Pixel Defects Because pixel and sub pixels defects of the same type that are near to one another may be more noticeable Philips also specifies tolerances for the proximity of pixel defects Pixel Defect Tolerances In order to qualify for repair or replacement due to pixel defect...

Page 24: ...tal bright dot defects of all types 3 BLACK DOT DEFECTS ACCEPTABLE LEVEL 1 dark subpixel 5 or fewer 2 adjacent dark subpixels 2 or fewer 3 adjacent dark subpixels 0 Distance between two black dot defects 10mm Total black dot defects of all types 5 or fewer TOTAL DOT DEFECTS ACCEPTABLE LEVEL Total bright or black dot defects of all types 5 or fewer Note 1 1 or 2 adjacent sub pixel defects 1 dot def...

Page 25: ... required repairs under the offered extended warranty package we will find alternative solutions for you if possible up to the extended warranty period you have purchased Please contact our Philips Customer Service Representative or local contact center by Consumer care number for more details Philips Customer Care Center number listed below Local Standard Warranty Period Extended Warranty Period ...

Page 26: ...tart Guide Check to see if the monitor cable has bent pins Make sure the computer is turned on AUTO button doesn t function The auto function is applicable only in VGA Analog mode If the result is not satisfactory you can do manual adjustments via the OSD menu Note The Auto Function is not applicable in DVI Digital mode as it is not necessary Visible signs of smoke or sparks Do not perform any tro...

Page 27: ...r after image or ghost image symptoms that will not disappear and cannot be repaired The damage mentioned above is not covered under your warranty Image appears distorted Text is fuzzy or blurred Set the PC s display resolution to the same mode as monitor s recommended screen native resolution Green red blue dark and white dots appears on the screen The remaining dots are normal characteristic of ...

Page 28: ...is package Monitor drivers inf and icm files will be installed automatically Q4 How do I adjust the resolution Ans Your video card graphic driver and monitor together determine the available resolutions You can select the desired resolution under Windows Control Panel with the Display properties Q5 What if I get lost when I am making monitor adjustments via OSD Ans Simply press the OK button then ...

Page 29: ... Image Burn in or After Image or Ghost Image in LCD panels Ans Uninterrupted display of still or static images over an extended period may cause burn in also known as after imaging or ghost imaging on your screen Burn in after imaging or ghost imaging is a well known phenomenon in LCD panel technology In most cases the burned in or atter imaging or ghost imaging will disappear gradually over a per...

Page 30: ...responsibility of Top Victory Investments Ltd and Top Victory Investments Ltd is the warrantor in relation to this product Philips and the Philips Shield Emblem are regis tered trademarks of Koninklijke Philips N V and are used under license Specifications are subject to change without notice Version M1241ESEQ1T ...

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