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227E4

EN User manual

1

Customer care and warranty

28

Troubleshooting & FAQs

33

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Summary of Contents for 227E4

Page 1: ...www philips com welcome 227E4 EN User manual 1 Customer care and warranty 28 Troubleshooting FAQs 33 ...

Page 2: ...3 Image Optimization 9 3 1 SmartImage Lite 9 3 2 SmartContrast 10 3 3 Philips SmartControl Lite 10 4 Technical Specifications 16 4 1 Resolution Preset Modes 20 5 Power Management 21 6 Regulatory Information 22 7 Customer care and warranty 28 7 1 Philips Flat Panel Monitors Pixel Defect Policy 28 7 2 Customer Care Warranty 30 8 Troubleshooting FAQs 33 8 1 Troubleshooting 33 8 2 SmartControl Lite FA...

Page 3: ...able or DC power cord for normal operation Please use approved power cord provided by Philips all the time If your power cord is missing please contact with your local service center Please refer to Customer Care Consumer Information Center Do not subject the monitor to severe vibration or high impact conditions during operation Do not knock or drop the monitor during operation or transportation M...

Page 4: ...please contact with your local service center please refer to the chapter of Consumer Information Center For transportation information please refer to Technical Specifications Do not leave your monitor in a car trunk under direct sun light Note Consult a service technician if the monitor does not operate normally or you are not sure what procedure to take when the operating instructions given in ...

Page 5: ...r utmost to make the packaging easily separable into mono materials Please find out about the local regulations on how to dispose of your old monitor and packing from your sales representative Taking back Recycling Information for Customers Philips establishes technically and economically viable objectives to optimize the environmental performance of the organization s product service and activiti...

Page 6: ...227E4 LSB LHSB LHAB 227E4 QSD QHSD Install base stand 1 Place the monitor face down on soft and smooth surface taking care to avoid scratching or damaging the screen 2 Hold the base stand with both hands and firmly insert the base stand into the base column 1 Gently attach the base to the base column until the latch locks the base 2 Use your fingers to tighten the screw located at the bottom of th...

Page 7: ...27E4QHSD 227E4LHSB 1 2 3 5 4 1 2 3 AC DC power input VGA input HDMI input HDMI audio output Kensington anti theft lock Connect to PC 1 Connect the power cord to the back of the monitor firmly 2 Turn off your computer and unplug its power cable 3 Connect the monitor signal cable to the video connector on the back of your computer 4 Plug the power cord of your computer and your monitor into a nearby...

Page 8: ...nge display format Adjust the OSD menu Change the signal input source SmartImage Lite There are three modes to be selected Standard Internet and Game Model 227E4QHAD 227E4LHAB 5 6 2 3 4 7 Switch monitor s power ON and OFF Access the OSD menu Return to previous OSD level Adjust the speaker volume Adjust the OSD menu Change the signal input source SmartImage Lite There are three modes to be selected...

Page 9: ... You can use this as a reference when you want to work your way around the different adjustments later on Main menu Sub menu Picture OSD Settings Setup Language Color Audio Input Picture Format Brightness Contrast Horizontal Vertical Transparency OSD Time Out H Position Auto V Position Phase Clock Resolution Notification Reset Information English Español Français Deutsch Italiano Português Русский...

Page 10: ...ance at its native resolution 1920 1080 60Hz When the monitor is powered on at a different resolution an alert is displayed on screen Use 1920 1080 60Hz for best results Display of the native resolution alert can be switched off from Setup in the OSD On Screen Display menu Physical Function Tilt ...

Page 11: ...ce jaggy edges for fast moving objects on screen enhance contrast ratio for bright and dark scheme this profile delivers the best gaming experience for gamers 3 Image Optimization 3 1 SmartImage Lite What is it SmartImage Lite provides presets that optimize display for different types of content dynamically adjusting brightness contrast color and sharpness in real time Whether you re working with ...

Page 12: ...iewing comfort for every type of content SmartContrast dynamically controls contrast and adjusts backlighting for clear crisp bright gaming and video images or displays clear readable text for office work By reducing your monitor s power consumption you save on energy costs and extend the lifetime of your monitor How does it work When you activate SmartContrast it will analyse the content you are ...

Page 13: ...Start with Standard pane Adjust menu Adjust Menu allow you to adjust Brightness Contrast Focus Position and Resolution You can follow the instruction and do the adjustment Cancel prompts user if you want to cancel installation ...

Page 14: ...or sub menu item base on your input Example for Color Calibration 1 Show Me starts color calibration tutorial 2 Start starts the 6 step color calibration sequence 3 Quick View loads the before after images 4 To return to Color home pane click the Cancel button 5 Enable color calibration by default is on If unchecked does not allow for color calibration to happen dimes out start and quick view butt...

Page 15: ...sktop is checked On by default Enable Context menu displays SmartControl Lite selections for Select Preset and Tune Display in the desktop right click context menu Disabled removes SmartControl Lite from the right click context menu Enable Task Tray icon is checked On by default Enable context menu shows the task tray menu for SmartControl Lite A right click on the task tray icon displays the menu...

Page 16: ...e will not be visible Options Audio Will only be active when selecting Audio from the drop down Options menu On a non supported display capable of DDC CI only the Help and Options tabs are available Help User Manual Will only be active when selecting User Manual from the drop down Help menu On a non supported display capable of DDC CI only the Help and Options tabs are available Help Version Will ...

Page 17: ...ght clicking on the SmartControl Lite icon from the task tray Left Click will launch the application The task tray has five entries Help Access to User Manual file Open User Manual file using the default browser window Technical Support displays the tech support page Check for Update takes the user to PDI Landing and checks the user s version against the most current available About Displays detai...

Page 18: ...age Lite Display Colors 16 7M Vertical Refresh Rate 56Hz 76Hz Horizontal Frequency 30kHz 83kHz sRGB YES Connectivity Signal Input 227E4QSD VGA Analog DVI Digital 227E4QHAD 227E4QHSD VGA Analog HDMI Digital Audio In Out 227E4QHAD PC audio in Earphone out 227E4QHSD HDMI audio out Input Signal Separate Sync Sync on Green 227E4LSB 227E4LHAB 227E4LHSB Picture Display Monitor PanelType TFT LCD Backlight...

Page 19: ...nce User Convenience 227E4QSD 227E4LSB 227E4QHSD 227E4LHSB 227E4QHAD 227E4LHAB OSD Languages English French German Spanish Italian Russian Simplified Chinese Portuguese Turkish Other Convenience Kensington Lock Plug Play Compatibility DDC CI sRGB Windows 7 Vista XP Mac OSX Linux Stand Tilt 5 20 227E4QSD Power On Mode 30 7W typ Sleep typ 0 5W Off typ 0 3W Power LED indicator On mode White Standby S...

Page 20: ... 240VAC 50 60Hz 227E4LHAB Power On Mode 19 2W typ 27 9W max Sleep typ 0 5W Off typ 0 3W Power LED indicator On mode White Standby Sleep mode White blinking Power Supply External 100 240VAC 50 60Hz 227E4LHSB Power On Mode 19 2W typ Sleep typ 0 5W Off typ 0 3W Power LED indicator On mode White Standby Sleep mode White blinking Power Supply External 100 240VAC 50 60Hz Dimension Product with stand WxH...

Page 21: ...ing Energy Star YES Compliance and standards Regulatory Approvals CE Mark FCC Class B GOAST SEMKO TCO Certified UL cUL BSMI ISO9241 307 Cabinet Color Black Burgundy or other color options as applicable in your region Finish Glossy Note 1 EPEAT Gold or Silver is valid only where Philips registers the product Please visit www epeat net for registration status in your country 2 This data is subject t...

Page 22: ...7 640x480 59 94 35 00 640x480 66 67 37 86 640x480 72 81 37 50 640x480 75 00 37 88 800x600 60 32 46 88 800x600 75 00 48 36 1024x768 60 00 60 02 1024x768 75 03 63 89 1280x1024 60 02 79 98 1280x1024 75 03 55 94 1440x900 59 89 70 64 1440x900 74 98 65 29 1680x1050 59 95 67 50 1920x1080 60 00 Note Please notice that your display works best at native resolution of 1920x1080 60Hz For best display quality ...

Page 23: ...Management Definition VESA Mode Video H sync V sync Power Used LED Color Active ON Yes Yes 32 1 W typ 38 5 W max White Sleep OFF No No 0 5 W typ White blink Switch Off OFF 0 3 W typ OFF 227E4LSB Power Management Definition VESA Mode Video H sync V sync Power Used LED Color Active ON Yes Yes 19 2 W typ White Sleep OFF No No 0 5 W typ White blink Switch Off OFF 0 3 W typ OFF 227E4LHAB Power Manageme...

Page 24: ...age quality is tested to ensure top performance and reduce sight and strain problems Important parameters are luminance contrast resolution black level gamma curve colour and luminance uniformity and colour rendering Products are tested according to rigorous safety standards at impartial laboratories Electric and magnetic fields emissions as low as normal household background levels Low acoustic n...

Page 25: ...aration of Conformity This product is in conformity with the following standards EN60950 1 2006 A11 2009 A1 2010 A12 2011 Safety requirement of Information Technology Equipment EN55022 2010 Radio Disturbance requirement of Information Technology Equipment EN55024 2010 Immunity requirement of Information Technology Equipment EN61000 3 2 2006 A1 2009 A2 2009 Limits for Harmonic Current Emission EN61...

Page 26: ... connected Consult the dealer or an experienced radio TV technician for help Changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment Use only RF shielded cable that was supplied with the monitor when connecting this monitor to a computer device To prevent damage which may result in fire or shock hazard do not ...

Page 27: ...t équipement N utiliser que des câbles RF armés pour les connections avec des ordinateurs ou périphériques CET APPAREIL NUMERIQUE DE LA CLASSE B RESPECTETOUTES LES EXIGENCES DU REGLEMENT SUR LE MATERIEL BROUILLEUR DU CANADA EN 55022 Compliance Czech Republic Only Polish Center for Testing and Certification Notice The equipment should draw power from a socket with an attached protection circuit a t...

Page 28: ... festgelegten Vorschriften Auf der Rückwand des Gerätes befindet sich ein Aufkleber der auf die Unbedenklichkeit der Inbetriebnahme hinweist da dieVorschriften über die Bauart von Störstrahlern nach Anlage III 5 Abs 4 der Röntgenverordnung erfüllt sind Damit Ihr Monitor immer den in der Zulassung geforderten Werten entspricht ist darauf zu achten daß 1 Reparaturen nur durch Fachpersonal durchgefüh...

Page 29: ...Label will be ONLY applied on the models bundling with HDMI andTV tuners China RoHS The People s Republic of China released a regulation called Management Methods for Controlling Pollution by Electronic Information Products or commonly referred to as China RoHS All products including CRT and Monitor which are produced and sold for China market have to meet China RoHS request 环保使用期限此标识指期限十年电子信息产...

Page 30: ...s for certain types or combinations of pixel defects that are more noticeable than others This policy is valid worldwide subpixel pixel Pixels and Sub pixels A pixel or picture element is composed of three sub pixels in the primary colors of red green and blue Many pixels together form an image When all sub pixels of a pixel are lit the three colored sub pixels together appear as a single white pi...

Page 31: ...due to pixel defects during the warranty period aTFT Monitor panel in a Philips flat panel monitor must have pixel or sub pixel defects exceeding the tolerances listed in the following tables BRIGHT DOT DEFECTS ACCEPTABLE LEVEL 1 lit subpixel 3 2 adjacent lit subpixels 1 3 adjacent lit subpixels one white pixel 0 Distance between two bright dot defects 15mm Total bright dot defects of all types 3 ...

Page 32: ... 353 01 601 1161 Local call tariff Spain Eatsa Spain 34 902 888 785 0 10 Finland A novo 358 09 2290 1908 Local call tariff France A novo 33 082161 1658 0 09 Greece Allman Hellas 30 00800 3122 1223 Free of charge Italy A novo 39 840 320 041 0 08 Netherlands E Care 31 0900 0400 063 0 10 Denmark A novo 45 3525 8761 Local call tariff Norway A novo 47 2270 8250 Local call tariff Sweden A novo 46 08 632...

Page 33: ...A Comel 380 562320045 NA Topaz Service Company 38 044 245 73 31 Russia NA CPS 7 495 645 6746 for repair NA CEEE Partners 7 495 645 3010 for sales Slovakia NA Datalan Service 421 2 49207155 Turkey NA Techpro 90 212 444 4 832 Czech Rep NA Asupport 800 100 697 Hungary NA Serware 36 1 2426331 NA Profi Service 36 1 814 8080 Contact Information for LATIN AMERICA region Country Call center Consumer care ...

Page 34: ...gapore Pte Ltd Philips Consumer Care Center 65 6882 3999 Taiwan PCCW Teleservices Taiwan FETEC CO 0800 231 099 Thailand NA Axis Computer System Co Ltd 662 934 5498 South Africa NA SylvaraTechnologies Pty Ltd 086 0000 888 United Arab Emirates NA AL SHAHD COMPUTER L L C 00971 4 2276525 Israel NA Eastronics LTD 1 800 567000 Vietnam NA FPT Service Informatic Company Ltd 84 8 38248007 Ho Chi Minh City ...

Page 35: ...he monitor cable has bent pins Make sure the computer is turned on AUTO button doesn t function The auto function is applicable only in VGA Analog mode If the result is not satisfactory you can do manual adjustments via the OSD menu Note The Auto Function is not applicable in DVI Digital mode as it is not necessary Visible signs of smoke or sparks Do not perform any troubleshooting steps Disconnec...

Page 36: ...dark and white dots appears on the screen The remaining dots are normal characteristic of the liquid crystal used in today s technology Please refer the pixel policy for more detail The power on light is too strong and is disturbing You can adjust power on light using the power LED Setup in OSD main Controls For further assistance refer to the Consumer Information Centers list and contact Philips ...

Page 37: ...enter can re set it for you at a nominal charge after verification of ownership Please note that this activity is not covered by standard warranty terms 8 3 General FAQs Q1 When I install my monitor what should I do if the screen shows Cannot display this video mode Ans Recommended resolution for this monitor 1920x1080 60Hz Unplug all cables then connect your PC to the monitor that you used previo...

Page 38: ...K range the panel appears warm with a red white color tone while a 9300K temperature yields cool blue white toning 2 sRGB this is a standard setting for ensuring correct exchange of colors between different device e g digital cameras monitors printers scanners etc 3 User Define the user can choose his her preference color setting by adjusting red green blue color Note A measurement of the color of...

Page 39: ...lay unchanging static content Warning Severe burn in or after image or ghost image symptoms will not disappear and cannot be repaired The damage mentioned above is not covered under your warranty Q12 Why is my Display not showing sharp text and is displaying jagged characters Ans Your LCD monitor works best at its native resolution of 1920x1080 60Hz For best display please use this resolution ...

Page 40: ...ts reserved Philips and the Philips Shield Emblem are registered trademarks of Koninklijke Philips Electronics N V and are used under license from Koninklijke Philips Electronics N V Specifications are subject to change without notice Version M4227E2T ...

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