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WHO IS COVERED?

You must have proof of purchase to receive 
warranty service. A sales receipt or other 
document showing that you purchased the 
product is considered proof of purchase. Attach it 
to this owner's manual and keep both nearby. 

WHAT IS COVERED?

Warranty coverage begins the day you buy your 
product. For two years thereafter, all parts will be 
repaired or replaced, and labor is free. After two 
years from the day of purchase, you pay for the 
replacement or repair of all parts, and for all labor 
charges.

All parts, including repaired and replaced parts, 
are covered only for the original warranty period. 
When the warranty on the original product 
expires, the warranty on all replaced and repaired 
products and parts also expires. 

WHAT IS EXCLUDED?

Your warranty does not cover: 
labor charges for installation or setup of the 
product, adjustment of customer controls on 
the product, and installation or repair of antenna 
systems outside of the product. 

product repair and/or part replacement because 
of misuse, accident, unauthorized repair or other 
cause not within the control of Philips Consumer 
Electronics. 
reception problems caused by signal conditions or 
cable or antenna systems outside the unit. 

a product that requires modification or adaptation 
to enable it to operate in any country other 
than the country for which it was designed, 
manufactured, approved and/or authorized, or 
repair of products damaged by these modifications.

incidental or consequential damages resulting 
from the product. (Some states do not allow the 
exclusion of incidental or consequential damages, 
so the above exclusion may not apply to you. 
This includes, but is not limited to, prerecorded 
material, whether copyrighted or not copyrighted.) 

the model or production number on the product 
has been altered, deleted, removed or made 
illegible.  

Where IS SERVICE AVAILABLE?

Warranty service is available in all countries 
where the product is officially distributed by 
Philips Consumer Electronics. In countries where 
Philips Consumer Electronics does not distribute 
the product, the local Philips service organization 
will attempt to provide service (although there 
may be a delay if the appropriate spare parts and 
technical manual(s) are not readily available). 

Where CAN I GET MORE INFORMATION?

For more information, contact the Philips 
Customer Care Center by calling (877) 835-1838 
(U.S.A. customers only) or (919) 573-7855. 

Before Requesting Service...

Please check your owner's manual before 
requesting service. Adjustments of the controls 
discussed there may save you a service call. 
TO GET WARRANTY SERVICE IN U.S.A., 
PUERTO RICO OR U.S. VIRGIN ISLANDS...

Summary of Contents for 192E2

Page 1: ...EN User manual 1 Customer care and warranty 29 Troubleshooting FAQs 41 192EL2 192E2 www philips com welcome ...

Page 2: ...emove Base Stand and Base 7 3 Product information 9 3 1 SmartImage Lite 9 3 2 SmartContrast 10 3 3 Philips SmartControl Lite 11 3 4 Philips Flat Panel Monitors Pixel Defect Policy 17 4 Technical Specifications 19 4 1 Resolution Preset Modes 22 4 2 Automatic PowerSaving 22 5 Regulatory Information 23 6 Customer care and warranty 29 7 Troubleshooting FAQs 41 7 1 Troubleshooting 41 7 2 SmartControl L...

Page 3: ...ime If your power cord is missing please contact with your local service center Please refer to Customer Care Consumer Information Center 1 Important Do not subject the monitor to severe vibration or high impact conditions during operation Do not knock or drop the monitor during operation or transportation Maintenance To protect your monitor from possible damage do not put excessive pressure on th...

Page 4: ...Consumer Information Center For transportation information please refer to Technical Specifications Do not leave your monitor in a car trunk under direct sun light Note Consult a service technician if the monitor does not operate normally or you are not sure what procedure to take when the operating instructions given in this manual have been followed 1 2 Notational Descriptions The following subs...

Page 5: ...the amount of reusable materials and to minimize the amount to be disposed of All redundant packing material has been omitted We have done our utmost to make the packaging easily separable into mono materials Please find out about the local regulations on how to dispose of your old monitor and packing from your sales representative Recycling Information for Customers There is currently a system of...

Page 6: ...tor Quick start guide Base stand EDFU CD Power cord VGA signal cable optional DVI cable optional Philips and the Philips Shield Emblem are registered trademarks of Koninklijke Philips Electronics N V and are used under license from Koninklijke Philips Electronics N V 2 0 1 0 K o n i n k l i j k e P h i l i p s E l e c t r o n i c s N V A l l rights reserved Unauthorized duplication is a violation ...

Page 7: ...nector on the back of your computer 4 Plug the power cord of your computer and your monitor into a nearby outlet 5 Turn on your computer and monitor If the monitor displays an image installation is complete 2 2 Operating the monitor Front view product description To access OSD menu Return to previous OSD level Change to 4 3 display To switch monitor s power on and off To adjust the OSD menu To cha...

Page 8: ... OSD Menu Below is an overall view of the structure of the On Screen Display You can use this as a reference when you want to work your way around the different adjustments later on Main menu Auto Sub menu Input VGA DVI available for selective models Picture Wide screen 4 3 0 100 0 100 On Off Picture Format Brightness Contrast SmartContrast OSD Setting 0 100 0 100 Off 1 2 3 4 5 10 20 30 60 Horizon...

Page 9: ...aging the screen Physical Function Tilt Resolution notification This monitor is designed for optimal performance at its native resolution 1366x768 60Hz When the monitor is powered on at a different resolution an alert is displayed on screen Use 1366x768 60Hz for best results Display of the native resolution alert can be switched off from Setup in the OSD On Screen Display menu 2 Press the locking ...

Page 10: ...ition ForVESA standard mounting applications 1 Remove the 4 screw covers 2 Remove the 4 screws and then remove the base from the monitor 100mm 100mm Note This monitor accepts a 100mm x 100mm VESA Compliant mounting interface ...

Page 11: ...gy that analyzes the content displayed on your screen Based on a scenario you select SmartImage Lite dynamically enhances the contrast color saturation and sharpness of images to enhance the contents being displayed all in real time with the press of a single button 3 Product information How to enable SmartImage Lite 1 Press to launch the SmartImage Lite on screen display 2 Keep pressing to toggle...

Page 12: ... is it Unique technology that dynamically analyzes displayed content and automatically optimizes a LCD monitor s contrast ratio for maximum visual clarity and viewing enjoyment stepping up backlighting for clearer crisper and brighter images or dimming backlighting for clear display of images on dark backgrounds Why do I need it You want the very best visual clarity and viewing comfort for every t...

Page 13: ...dows 7 compliant eye catching animated Icon based software is ready to enhance your experience with Philips monitors Installation Follow the instruction and complete the installation You can launch after installation is completed If you want to launch later you can either click the shortcut on desktop or toolbar First launch Wizard The first time after installation of SmartControl Lite it will aut...

Page 14: ...Standard pane Adjust menu Adjust Menu allow you to adjust Brightness Contrast Focus Position and Resolution You can follow the instruction and do the adjustment Cancel prompts user if you want to cancel installation ...

Page 15: ...u item base on your input Example for Color Calibration 1 Show Me starts color calibration tutorial 2 Start starts the 6 step color calibration sequence 3 QuickView loads the before after images 4 To return to Color home pane click the Cancel button 5 Enable color calibration by default is on If unchecked does not allow for color calibration to happen dimes out start and quick view buttons 6 Must ...

Page 16: ...efault When disabled SmartControl Lite will not launch at start or be in the task tray The only way to launch SmartControl Lite is either from the desktop short cut or from the program file Any preset set to run at startup will not load when this box is unchecked Disabled Enable transparency mode Windows 7 Vista XP Default is 0 Opaque First color Calibration Screen Previous button is disabled unti...

Page 17: ...p Version Will only be active when selecting Version from the drop down Help menu On a non supported display capable of DDC CI only the Help and Options tabs are available Context Sensitive menu The Context Sensitive menu is Enabled by default If Enable Context Menu has been checked in the Options Preferences pane then the menu will be visible The Context Menu has four entries SmartControl Lite Wh...

Page 18: ...and product name Exit Close SmartControl Lite To run SmartControl Lite again either select SmartControl Lite from Program menu double click the desktop PC icon or restart the system Task Tray Menu Disabled When theTaskTray is disabled in the preference folder only the EXIT selection is available To completely remove SmartControl Lite from the task tray disable Run at Startup in Options Preferences...

Page 19: ... combinations of pixel defects that are more noticeable than others This policy is valid worldwide Pixels and Sub pixels A pixel or picture element is composed of three sub pixels in the primary colors of red green and blue Many pixels together form an image When all sub pixels of a pixel are lit the three colored sub pixels together appear as a single white pixel When all are dark the three color...

Page 20: ...replacement due to pixel defects during the warranty period aTFT LCD panel in a Philips flat panel monitor must have pixel or sub pixel defects exceeding the tolerances listed in the following tables BRIGHT DOT DEFECTS ACCEPTABLE LEVEL MODEL 192E2 192EL2 1 lit subpixel 3 2 adjacent lit subpixels 1 3 adjacent lit subpixels one white pixel 0 Distance between two bright dot defects 15mm Total bright ...

Page 21: ...0Hz Viewing angle 176 H 170 V C R 5 Picture Enhancement SmartImage Lite Display colors 16 7 M Vertical refresh rate 56Hz 76Hz Horizontal Frequency 30kHz 83kHz sRGB YES Connectivity Signal input DVI D digital HDCP VGA Analog Input Signal Separate Sync Sync on Green Convenience User Convenience OSD Languages English French German Italian Russian Spanish Simplified Chinese Portuguese Turkish Other co...

Page 22: ...5 0 test method AC InputVoltage at 100VAC 5VAC 50Hz 3Hz AC InputVoltage at 115VAC 5VAC 60Hz 3Hz AC InputVoltage at 230VAC 5VAC 50Hz 3Hz Normal Operation typical 12 28W 12 23W 12 23W Sleep typical 0 5W 0 5W 0 5W Off 0 5W 0 5W 0 5W Heat Dissipation AC InputVoltage at 100VAC 5VAC 50Hz 3Hz AC InputVoltage at 115VAC 5VAC 60Hz 3Hz AC InputVoltage at 230VAC 5VAC 50Hz 3Hz Normal Operation 41 91BTU 41 74BT...

Page 23: ... 50 000 hrs 192E2 30 000 hrs 192EL2 Environmental ROHS YES EPEAT Silver www epeat net Packaging 100 recyclable Compliance and standards Regulatory Approvals CE Mark Energy Star 5 0 FCC Class B SEMKO TCO5 0 UL cUL ISO9241 307 Cabinet Color Black Black Finish Glossy Note This data is subject to change without notice Go to www philips com support to download the latest version of leaflet ...

Page 24: ...commended Resolution For 192E2 192EL2 1366 x 768 at 60 Hz digital input H freq kHz Resolution V freq Hz 31 47 720x400 70 09 31 47 640x480 59 94 37 50 640x480 75 00 37 88 800x600 60 32 46 88 800x600 75 00 48 36 1024x768 60 00 60 02 1024x768 75 03 63 89 1280x1024 60 02 79 98 1280x1024 75 03 47 71 1366x768 59 79 Power Management Definition VESA Mode Video H sync V sync Power Used LED color Active ON ...

Page 25: ...ters are Light levels without color tint Uniform color and luminance Wide color gamut Calibrated color temperature and gamma curve Wide luminance level Dark black levels Low motion blur Electrical Safety Product fulfills rigorous safety standards Emissions Low alternating electric and magnetic fields emissions Low acoustic noise emissions Some of the Environmental features of theTCO Displays 5 0 r...

Page 26: ...vel The product also comply with the following standards ISO9241 307 2008 Ergonomic requirement Analysis and compliance test methods for electronic visual displays GS EK1 2000 2009 GS mark requirement prEN50279 1998 Low Frequency Electric and Magnetic fields forVisual Display MPR II MPR 1990 8 1990 10 Low Frequency Electric and Magnetic fields TCO Displays 5 0 Requirement for Environment Labeling ...

Page 27: ... the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help Changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment Use only RF shielded cable that w...

Page 28: ...sibles pour la réception des signaux de radio ou de télévision ce qui peut être décelé en fermant l équipement puis en le remettant en fonction l utilisateur pourrait essayer de corriger la situation en prenant les mesures suivantes Réorienter ou déplacer l antenne de réception Augmenter la distance entre l équipement et le récepteur Brancher l équipement sur un autre circuit que celui utilisé par...

Page 29: ...hould be located near the equipment and easily accessible A protection mark B confirms that the equipment is in compliance with the protection usage requirements of standards PN 93 T 42107 and PN 89 E 06251 BSMI Notice Taiwan Only North Europe Nordic Countries Information Placering Ventilation VARNING FÖRSÄKRA DIG OM ATT HUVUDBRYTARE OCH UTTAG ÄR LÄTÅTKOMLIGA NÄR DU STÄLLER DIN UTRUSTNING PÅPLATS ...

Page 30: ...artgleiche eingebaut wird Aus ergonomischen Gründen wird empfohlen die Grundfarben Blau und Rot nicht auf dunklem Untergrund zu verwenden schlechte Lesbarkeit und erhöhte Augenbelastung bei zu geringem Zeichenkontrast wären die Folge Der arbeitsplatzbezogene Schalldruckpegel nach DIN 45 635 beträgt 70dB A oder weniger ACHTUNG BEIM AUFSTELLEN DIESES GERÄTES DARAUF ACHTEN DAß NETZSTECKER UND NETZKAB...

Page 31: ...ally designed manufactured approved and or authorized for usage within these countries Warranty coverage begins as from the day you buy your monitor For two years thereafter your monitor will be swapped by at least an equivalent monitor in case of defects provided for under the warranty coverage The swap monitor remains yours and Philips keeps the defective original monitor For the swap monitor th...

Page 32: ...hat are not originally designed manufactured approved and or authorized for usage within the Philips F1rst Choice countries do not apply to the Philips F1rst Choice Warranty In these cases the Philips global warranty terms are valid Just a click away In case of any problems we advise you to read the operating instructions carefully or go to the www philips com support website for additional suppor...

Page 33: ...840 320 041 0 08 Luxembourg 352 26 84 30 00 Local call tariff The Netherlands 31 0900 0400 063 0 10 Norway 47 2270 8250 Local call tariff Poland 48 0223491505 Local call tariff Portugal 351 2 1359 1440 Local call tariff Spain 34 902 888 785 0 10 Sweden 46 08 632 0016 Local call tariff Switzerland 41 02 2310 2116 Local call tariff United Kingdom 44 0207 949 0069 Local call tariff ...

Page 34: ...rations have been executed by unauthorized service organizations or persons damage is caused by accidents including but not limited to lightning water or fire misuse or neglect Reception problems caused by signal conditions or cable or antenna systems outside the unit Defects caused by abuse or misuse of the monitor Product requires modification or adaptation to enable it to comply with local or n...

Page 35: ...Bulgaria Tel 359 2 960 2360 www lan service bg CZECH REPUBLIC General Consumer Information Center 800 142100 Xpectrum Lu ná 591 4 CZ 160 00 Praha 6Tel 800 100 697 or 220 121 435 Email info xpectrum cz www xpectrum cz CROATIA Renoprom d o o Ljubljanska 4 Sv Nedjelja 10431 Croatia Tel 385 1 333 0974 ESTONIA FUJITSU SERVICES OU Akadeemia tee 21G EE 12618Tallinn Tel 372 6519900 www ee invia fujitsu co...

Page 36: ...202 Moscow Russia Tel 7 095 170 5401 TURKEY Türk PhilipsTicaret A S Yukari Dudullu Org San Bolgesi 2 Cadde No 22 34776 Umraniye Istanbul Tel 0800 261 33 02 UKRAINE Comel Shevchenko street 32 UA 49030 Dnepropetrovsk Tel 380 562320045 www csp comel com LLCTopaz Company Topaz Service Company Mishina str 3 Kiev Ukraine 03151 Tel 38 044 245 73 31 Latin America ARGENTINA Azopardo 1480 C1107ADZ Cdad de B...

Page 37: ...6 Fax 021 7510982 E mail gepta cbn net id Service hours Mon Fri 8 30am 4 30pm Sat 8 30am 2 00pm Additional service points 1 Philips Building Jl Buncit Raya Kav 99 Jakarta Selatan Phone 021 7940040 ext 1722 1724 98249295 70980942 2 Jl Tanah Abang 1 no 12S Jakarta Pusat Phone 021 3455150 34835453 3 Rukan City Home no H31 Gading Square Jl Bulevar Barat Kelapa Gading Jakarta Utara Phone 021 45870601 9...

Page 38: ...Megamall 4th Level Cyberzone Building B SM Megamall Mandaluyong City NEO CARE SM North EDSA 4th Level Cyberzone Annex Bldg SM City North EDSA Quezon City 441 1610 MDR Microware Sales Inc Cebu Branch N Escario corner Clavano St Cebu City Phils 255 4415 255 3242 253 9361 4124864 to 67 Sun 0922 8210045 to 46 Davao Office C Arellano St Davao City 8000 082 225 3021 225 3022 Sun 0922 8210015 CDO Office ...

Page 39: ...he second or third year of purchase we will repair it after it has been sent to the service provider at your expense and returned to you within five working days free of charge Israel Company Eastronics LTD Address 13 Rozanis St P O B 39300 Tel Aviv 61392 Israel Tel 1 800 567000 call free in Israel 972 50 8353722 after service hours until 20 00 Fax 972 3 6458759 E mail eastronics eastronics co il ...

Page 40: ...product that requires modification or adaptation to enable it to operate in any country other than the country for which it was designed manufactured approved and or authorized or repair of products damaged by these modifications incidental or consequential damages resulting from the product Some states do not allow the exclusion of incidental or consequential damages so the above exclusion may no...

Page 41: ...ven if notified of the possibility of such damages REMEMBER Please record the model and serial numbers found on the product below MODEL ______________________________ SERIAL _______________________________ This warranty gives you specific legal rights You may have other rights which vary from state province to state province Before contacting Philips please prepare the following details so we can ...

Page 42: ...leted removed or made illegible repairs or product modifications and alterations have been executed by unauthorized service organizations or persons damage is caused by accidents including but not limited to lightning water or fire misuse or neglect Please note that the product is not defective under this guarantee in the case where modifications become necessary in order for the product to comply...

Page 43: ...e monitor cable has bent pins Make sure the computer is turned on AUTO button doesn t function The auto function is applicable only in VGA Analog mode If the result is not satisfactory you can do manual adjustments via the OSD menu Note The Auto Function is not applicable in DVI Digital mode as it is not necessary Visible signs of smoke or sparks Do not perform any troubleshooting steps Disconnect...

Page 44: ...itched off Always activate a moving screen saver program when you leave your monitor unattended Always activate a periodic screen refresh application if your LCD monitor will display unchanging static content Severe burn in or after image or ghost image symptoms will not disappear and cannot be repaired The damage mentioned above is not covered under your warranty Image appears distorted Text is f...

Page 45: ...te when clicking on SmartControl Lite tab nothing shows up after a while or a failure message shows what happened Ans It might be your graphic adaptor is not compatible with the SmartControl Lite If your graphic adaptor is one of the above mentioned brands try to download the most updated graphic adaptor driver from corresponding companies web site Install the driver Remove SmartControl Lite and r...

Page 46: ...at removes the disturbance Q3 What are the inf and icm files on the CD ROM How do I install the drivers inf and icm Ans These are the driver files for your monitor Follow the instructions in your user manual to install the drivers Your computer may ask you for monitor drivers inf and icm files or a driver disk when you first install your monitor Follow the instructions to insert the companion CD R...

Page 47: ...scale degrees Kelvin Lower Kevin temperatures such as 2004K are red higher temperatures such as 9300K are blue Neutral temperature is white at 6504K Q9 Can the Philips LCD Monitor be mounted on the wall Ans Yes Philips LCD monitors have this optional feature Four standardVESA mount holes on the rear cover allows the user to mount the Philips monitor on most of the VESA standard arms or accessories...

Page 48: ... over a period of time after the power has been switched off Always activate a moving screen saver program when you leave your monitor unattended Always activate a periodic screen refresh application if your LCD monitor will display unchanging static content Warning Severe burn in or after image or ghost image symptoms will not disappear and cannot be repaired The damage mentioned above is not cov...

Page 49: ...served Philips and the Philips Shield Emblem are registered trademarks of Koninklijke Philips Electronics N V and are used under license from Koninklijke Philips Electronics N V Specifications are subject to change without notice Version 192E2 192EL2 v1 0 ...

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